Arrived for check in. Informed that pet fee would be $55.00. I stated the website said $40.00.she said because it was a weekend it was higher. Nothing stated that on the website. after waiting 15 minutes, she said manager waived it. Then, check in..had reserved online. Requested two beds, told I requested a king. went back and forth about that. So then thought that was straightened out. Went up to room. It had a king size bed., Called back down to the front desk. Spoke with
jackie the manager who was more like an interogation officer than a hospitality employee.
She told me I did not advise them about the pet. How would I have known i would pay $40.00 upon check in had I not clicked on pet at time of making reservations?? She gave me the 3rd degree about the first conversation at the front desk re; the two beds vs king. I am also in the hospitality industry. would never treat anyone like that. Eric came to deliver the roll away bed. He asked why my pet didn't recieve her pet package?? he brought us the darling dishes, and treats. Everyone with the exception of the discourteous front desk staff was nice.
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- Also Known As:
- Harrah`s Laughlin Hotel Laughlin
- Harrahs Resort Laughlin
- Harrahs Hotel Laughlin
- Harrahs Casino Hotel Laughlin
- Harrahs Laughlin Nv
- Harrah's Laughlin Nevada