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Allen W
Doncaster, United Kingdom

Excellent event evening

5.0 of 5 bubblesReviewed 18 Feb 2024
Stayed here for an soul/Motown music event. The night was excellent well co-ordinated and we’ll worth the money.
We stayed the 1night and from checking in to checking out all the staff were always smiling and happy. We have stayed here several times over the last few years and I’m sure the rooms seem to get larger 😆😆
Lovely comfortable bed although the pillows weren’t to my liking, no issue though. The bathroom had a walk in shower and a bath which is unusual, we find one or the other is the norm.
The buffet breakfast was excellent, fruit, toast and full english, again the staff were lovely and happy to help.
Definitely recommend especially if you’re attending there event evenings
Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Best Western
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Richard Tyas, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this review
Responded 19 Feb 2024
Dear Allen W

Thank you for taking the time to review your recent experience here at the hotel.

It was great to read that you had such a great experience here at the hotel and enjoyed the Motown Evening, I will relay your feedback to the team here at the hotel.

We look forward to welcoming you back again in the near future.

Kind Regards

Richard Tyas
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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27 - 32 of 1,916 reviews
Reviewed 16 February 2024

We stayed in a spa room with dinner and breakfast included. From arrival to leaving we were both highly impressed by the quality of the food. The spa rooms are a real treat with plenty of room and great facilities.

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank furnissma
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard Tyas, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this reviewResponded 19 February 2024

Dear furnissma

Thank you for taking the time to post a review of your recent experience.

It was great to read that you had a good experience and I will certainly relay your comments to the team here at the hotel.

We look forward to welcoming you back to the the hotel in the near future.

Kind Regards

Richard Tyas
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2024

Great price with the facilities of a hot tub and sauna in your room. Staff very friendly only fault was a shard of glass near the bed and the fact the door was slamming all night next door which I think was the fire exit.

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Gforlenza
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard Tyas, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this reviewResponded 19 February 2024

Dear Gforlenza

Thank you for taking the time to post a review of your recent experience.

Thank you for highlighting the coiple of little niggles that you had during your stay please accept my apologies and i will getthese recrified, It was great to read that you had a good experience overall, and I will certainly relay your comments to the team here at the hotel.

We look forward to welcoming you back to the the hotel in the near future.

Kind Regards

Richard Tyas
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2024 via mobile

Spent a lovely evening here having a delicious meal and catch up with friends in the restaurant. The food was delicious as per usual. I ordered a beetroot in a batter for starters followed by the roast lamb. My friend ordered a cheese soufflé for his starter and apparently it was delicious so I’ll be trying that next time! We managed to squeeze in desserts - I had a lemon sponge pudding, it too was so tasty.
I have visited the hotel a few times before and never been let down. I look forward to returning soon .

If you are thinking of visiting in the evening I would recommend booking as it was very busy that night.

Room tip: Advisable to pre book as it does get busy at times.
Date of stay: January 2024
Trip type: Travelled with friends
Thank DeniseYorkshire
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard Tyas, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this reviewResponded 19 February 2024

Dear DeniseYorkshire

Thank you for taking the time to post a review of your recent experience.

It was great to read that you had a good experience and I will certainly relay your comments to the team here at the hotel.

We look forward to welcoming you back to the the hotel in the near future.

Kind Regards

Richard Tyas
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2024

We stayed in the Lanconium spa suite and it was amazing! The room was huge, there were loads of places to relax and chill. The sauna and steaming rooms were really soothing and fun (especially with a glass of complimentary prosecco and chocolates ;) ). We had an evening meal in the restaurant and the food was absolutely to die for, we definitely recommend the battered beetroot and the artisan burger (and the pornstar martinis). The breakfast was also really good, it was a really nice to wake up from a good night's sleep to a delicious hot English breakfast selection. I would recommend going here, especially if you need to relax and have a care-free stay :)

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank H2279NJsarah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard Tyas, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this reviewResponded 19 February 2024

Dear H2279NJSarah

Thank you for taking the time to post a review of your recent experience.

It was great to read that you had a good experience and I will certainly relay your comments to the team here at the hotel.

We look forward to welcoming you back to the the hotel in the near future.

Kind Regards

Richard Tyas
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2024 via mobile

We are currently staying in the Thermae suite with a large seating area and a bathroom to accommodate a small family.
We booked in on a dinner, bed and breakfast rate which we found great value for money. The wife called ahead to confirm prices and any deals and the staff were very helpful and accommodating all her questions.
Room was clean and spacious for two people and within our package received a bottle of Prosecco with chocolates.
Restaurant was fabulous and accommodated my high standards and was attentive to my needs.
I would highly recommend and I would return based on my current experience.

Overall 5 stars ✨ ✨✨✨✨

Date of stay: February 2024
Trip type: Travelled as a couple
Thank mark7242
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard Tyas, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this reviewResponded 13 February 2024

Dear mark7242

Thank you for taking the time to post a review of your recent experience.

It was great to read that you had a good experience and I will certainly relay your comments to the team here at the hotel.

We look forward to welcoming you back to the the hotel in the near future.

Kind Regards

Richard Tyas
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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