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“Great customer service” 5 of 5 bubbles
Review of Carson Valley Inn

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Carson Valley Inn
Ranked #1 of 3 Hotels in Minden
Certificate of Excellence
Woodland, Ca
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great customer service”
5 of 5 bubbles Reviewed 4 June 2013

Booked rooms and RV spots for our family reunion in late July. Was pleasantly surprised by quality of the rooms in the hotel and the cleanliness of the entire property. The staff has been extremely helpful, especially Liz at the front desk. They were more than happy to show us around and provide all the information we needed. Looking forward to our stay there!

  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank rhab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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227 reviews from our community

Traveller rating
    93
    86
    30
    8
    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Any
English first
Marietta, Georgia
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 26 May 2013

This was recommended by a family member and we were not disappointed. The hotel is not new but clean, quiet and the bed was very comfortable. We booked into the motor lodge portion away from the noise of the casino, yet a short walk across the parking lot to eat. We ate at the coffee shop/ restaurant and were very surprised at the value, large portion and taste of the meal. We will stay here again when visiting family in this area

Room Tip: Be sure to specify motor lodge away from casino or a room closer to the casino
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  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 352francesm352
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chico
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 24 May 2013

I booked our room through Expedia and when I checked in at the hotel was told that "because we booked through Expedia we were automatically booked at the Motor Lodge. On the Expedia reservation site it states; "All guests must check in at the Carson Valley Inn.Guestrooms are located in both the hotel building and the motor lodge building, approximately 300 yards (274 meters) away.

We would have like to have stayed in the main hotel building and my suggestion would be to make that more clear on the site. Surprises like that are not good. The room was basic, but within easy walking distance to the main area. The only bummer about walking is, after you go swimming, you have to walk back to your hotel wet...= cold when windy.The pool temp was really nice, but the hot tub was luke warm. It says it's like 100 degrees, but not even close...maybe 85. In the morning, we were the only ones in the pool area, and that was relaxing and quiet. What makes this hotel above average is the staff and the entertainment. Period. The staff at Minden are superior. Everyone is really nice, especially the bartenders closest to the stage where the band Decades was playing. Decades is fabulous. We traveled 4 hours just to see them, and it's completely worth it. Great energy,talent and just pure FUN. Almost all of them sing, play a variety of instruments, and you can't help but dance and sing along! They know how to perform! You can tell the staff loves them too! As long as they keep having Decades play, we'll be back...but next time I'll be sure to book a room in the main lobby. Book early, the place can sell out pretty quick!

Room Tip: If it matters to you, before you make your reservation be sure you know if your room is located in t...
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  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank chicocabaret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cvimatt, Manager at Carson Valley Inn, responded to this review, 28 May 2013
Hello: We're apologize there was some confusion about your room location in our Motor Lodge. We try to be as complete as we can given the level of communication Expedia will allow. One clarification is that guests booking for Expedia are not automatically booked into the Motor Lodge. We want potential guests to have available all of our options for various rooms. I think what happened is It appears that our main hotel room types may have been entirely sold out during your stay. That's why it wouldn't have appeared on the Expedia booking engine. Without the guest's name and dates of stay it is difficult to be sure this was the case, but that would explain why the other room types were not available on Expedia. We are very sorry this happened. Please contact hotel management for further clarification or your next stay. We'll take care of you!! Thanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 19 May 2013 via mobile

CVI was our host and launching point for a two-day golf tournament and awards banquet. The facilities were great all the way around, from the comfortable rooms, casual and upscale dining, casino and the banquet food and facilities. Staff were gracious and helpful. The effort on my part to arrange the colf courses and banquet details was minial, as CVI handled the majority of the details. I would not hesitate to hold another event here, and I will definitely put this place on the list of weekend get aways for my wife and I.

Stayed May 2013, travelled with friends
Helpful?
Thank Craggs57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Level Contributor
74 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 11 May 2013

This is my wife and I's third stay at the Carson Valley Inn and it continues to be a great place to stay. We had an upgraded king, non-smoking room, that was every bit as nice, in fact the bathroom was nicer, than New York New York, Las Vegas, where we stayed the previous two nights.

Of course this establishment is not NYNY but its great for its size and is a great value.

The staff are very friendly, courteous, and helpful.

I would recommend this hotel to adults only. Not much there for kids.

Try it, you'll like it:v)

Room Tip: Pay a little extra and get an upgraded room.
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  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank imcookn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
59 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 2 May 2013

This is the second time we stayed here and the second time we glad we did. The rooms are spacious, quiet, and their main restaurant: Katie's Country Kitchen is a place the locals choose to eat. And for good reasons, the food is good. Staffs go out of their way to make the guest fell welcome, and they go out of their way to accommodate the guest’s requests. My recommendation is stay here if you are going to spend a few days in Tahoe, or a few days in the Minden area. Once you spend a night or two here you will be glad you did.

  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DarrellRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hawthorne, Nevada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 30 April 2013

Very nice place to stay, standard room is good size and was spotless. It was also very quiet considering the large number of people in the place. Every employee I ran into was very friendly and helpful. The casino was lots of fun (except I lost gambling) they have live music almost every night, lots of slot machines and 21 tables as well, join the players club to win extra prizes. I ate at both restaurants at the CV Inn, Katies Kitchen is open 24/7 and serve good food and service, I also had dinner at the CV Steak House and had an excellent dinner with excellent service as well. The cocktails at both bars were great to. Overall had a wonderfull time at Carson Valley Inn, I will be going back very soon.

Room Tip: Standard rooms are very nice and spacious, if you want a coffee maker in your room get a deluxe room...
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  • Stayed April 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nevadasmith_66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Carson Valley Inn

Property: Carson Valley Inn
Address: 1627 US Highway 395 North, Minden, NV 89423-4323
Region: United States > Nevada > Minden
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Minden
Price Range (Based on Average Rates): £
Hotel Class:3 star — Carson Valley Inn 3*
Number of rooms: 223
Official Description (provided by the hotel):
The Carson Valley Inn is a full service hotel/casino located in Minden, Nevada 15 miles south of Carson City and 20 minutes from world class skiing at Heavenly at Tahoe. We are 25 minutes from the South Shore of Lake Tahoe. The Carson Valley Inn has been completely remodeled in the last 5 years. Our casino features table games, live poker, 600 slots and Race and Sports Book. We have two lounges, one with free live entertainment nightly. Our main hotel features a pool, spas, business center and fitness facility. WE have free Wifi. For our value conscious guests we have a motor lodge adjacent to the main hotel. We also have an RV Resort featuring full hook-ups and shower facilities. There is a laundromat. Restaurants: In CV Steak, enjoy great dining, exceptional value and a comfortable atmosphere perfect for a special occasion, casual gathering with friends, or a let's-not-cook-tonight escape. Katie's Country Kitchen, our 24-hour coffee shop has a comfortable atmosphere, generous menu selections, and value-packed specials that makes this restaurant a favorite among locals and hotel and RV park guests. Katie's Nightly Dinner Specials. Stop by Job's Perk for morning coffee, pastries, sandwiches, afternoon snacks and wine. The Carson Valley Inn has 6000 square feet of meeting space and TJ's Corral is our concert venue featuring some of the biggest names in country and rock & roll. ... more   less 
Reservation Options:
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Also Known As:
Carson Valley Hotel Minden
Carson Valley Minden
Carson Valley Inn Minden/Lake Tahoe (Nevada), NV

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