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“Nice Stay!!”

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Aliante Casino + Hotel + Spa
Ranked #1 of 10 Hotels in North Las Vegas
Certificate of Excellence
Ojai, California
1 review
“Nice Stay!!”
Reviewed 25 July 2014

Always looking for an adventure, my wife and I were celebrating our 32nd wedding anniversary, and we like to celebrate in Vegas. I work at a 5 Diamond hotel and looked up a friend in the business and we decided to try an "Out of the way" casino where he is a host. Being 25 miles from the Strip, we were a little nervous. When we checked in our nervousness was immediately lifted.

The front desk agent was courteous and welcomed us as soon as we walked in. The entrance was warm and inviting. The check in process was smooth. She gave us concise directions to our room and had a great smile. So far I was impressed.

We arrive at our room and having been in several hotel rooms over our marriage, we could appreciate that this one was nice and unassuming. Just, our style.

The staff on the floor was cordial and helpful. It didn't take long to make "trip friends".

We read some of the reviews and were surprised that there were some bad ones.

Our dinner the first night was at the Salted Lime. It was good. Service was a little slow , but overall a good dinner.

The only knock we would have, is the cocktail staff on the floor. We like to have good service when we gamble, and the service was slow. Hence, only the 4 rating.

The pool is very comfortable and would definitely spend more time there. Drinks are pricey though.

The buffet could be better, but worked in a pinch.

We will go back to the Aliante and are telling our friends to give it a try.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Mhoward007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
  • Location
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Traveller tips help you choose the right room.   Room tips (161)
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Barstow, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2014

The check-in was easy and the clerk was helpful in telling me a few things about the hotel. The room was clean and comfortable and I really loved the way the lobby, entrance and rooms were decorated.
I will say the only negative was the late night meal at the 24 hour restaurant...I had to take the food back as it was not good but the manager tried to make amends and even gave me extras with my meal.
I really liked the fact that there was a real fitness center and that I could access it 24/7!
Overall my stay was great and since it is near family, I will definitely stay again in the future!

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank hd0109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, Vice President of Hotel Operations at Aliante Casino + Hotel + Spa, responded to this review, 16 August 2014
Thank you for taking the time to review your experience with us . . . we truly appreciate the feedback! I'm glad you found us & look forward to your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandler, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2014

We had a wonderful time at the Aliante. We had a family reunion, needed to stay off the strip, closer to the Air Force base. What a lovely hotel! beautiful lobby. Very friendly, helpful staff. Loved the food at the Medley Buffet, as good as any I've been to, at a very affordable price. The only reason I am giving 4 stars is one experience at the Farm cafe; it took 30 minutes just to order a dessert. We finally gave up and left. Our first dinner at the Farm, however, was great. Overall, a wonderful experience. Really liked the lack of "noise overload" you get in strip hotels. You could be in the casino, could gamble if you want, but still hear each other talk.

Room Tip: Don't bother choosing a "room with a view". Not much to see, at least from our room.
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Pamela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Level 4 Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 July 2014

Our entry into the Aliante was quite unusual. We were returning to San Diego from a 700 mile bicycle tour in Idaho when our car broke down 50 miles north of Las Vegas. We had AAA tow the car into town. After we had booked the car into the garage, we unloaded the bikes and cycled to the Aliante. I'd already called ahead and reserved a room on the 8th floor, approximately $100 per night including their $10 resort fee.

We were immediately struck by how opulent the Aliante was. The receptionists were very friendly and helpful. "Sure you can take the bicycles to your room so long as they fit in the elevator." Our car would have fit inside the elevator! We never had to wait for an elevator, despite our room being on the 8th floor. They must park the elevators strategically to anticipate their guests' needs.

Most of the restaurants are franchised, but the Aliante's own buffet was very good. We also enjoyed the Wednesday night Baby Back Ribs special at TGI Fridays.

The outdoor pool and jacuzzi were fabulous. Very clean and almost deserted in the morning.

Best of all, we both enjoyed excellent nights's sleeps.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank plilikoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McLean, Virginia
Level 4 Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 July 2014

The hotel lacks the refinement one would expect from a newer Las Vegas large hotel. The food was average, the parking unacceptable (self park limited to two rows with valet taking up more than 7 rows and empty- then no valet to get you car out). No business center, no lobby wifi, no lobby plugs. The hotel lacks "lobby energy" or any sense that you aren't the only one staying at the hotel. I was there on business and the hotel was DEFIANTLY not friendly for the business traveler. $10 resort fee pricy for the lack of a resort feel. The pool is adequate, but not special enough to charge the $10 per room per night.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank D H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada - USA
Level 6 Contributor
561 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 565 helpful votes
Reviewed 1 July 2014

My husband and I are locals, and we stayed at this hotel due to a Living Social Special. The following is a very detailed review of the Aliante Hotel, which opened on November 11, 2008. If you want to be close to the Las Vegas Strip, do not stay here.

EARLY CHECK IN / CHECK IN PROCESS – Regular check in time is 3 p.m., however, we requested early check in and were told we had to wait until the day of arrival to request early check in. On that date, we called and were advised we could arrive at after 12 p.m. If we arrived earlier than 12 p.m., it would cost $16.99 for early check in.

When checking in, we were informed there is a $9.99 per day Resort Fee (which is really $11.19 because the fee is taxed). The Resort Fee includes: 1) Basic Internet (more on that later), 2) Local and Domestic Long Distance Calls (two telephones in the room), 3) Coffee and Tea Service in a small room across from the Gift Shop from 6 a.m. to 10 a.m., 4) Daily Newspaper, 5) Concierge Services, 6) Business Center for Airline Check In and Boarding Pass Printing, 7) Unlimited Access to the Fitness Room and Jacuzzi (both open 24 hours), 8) transportation to Aliante Golf Club (reservations required), 8) two bottles of water, and 9) Evening turn down service (upon request). It is of note that the front desk put a $100 hold on my credit card in the event of incidentals. They advised that the resort fee would be taken from the credit card after check out.

HOME COLLECTION – Pillows, mattresses, sheets and towels similar to those used at Aliante Hotel can be purchased at: www.aliante.pmathome.com. The Destiny Travel Pillow by Parker and Morgan (cylinder) placed on the bed can be purchased for $20.

SPA – An advertisement placed on the bed advertises that a 50 minute Swedish massage or a 50 minute Classic facial before 10 a.m. and receive our early bird rate of $70 (deeply discounted from regular rate of $105, even if you apply the 20% locals discount or the 25% guest discount applicable Monday – Friday). Other services besides massage and facial include wraps, manicure/pedicure, and waxing. Spa is located on the second floor on the north side opposite the Fitness Room.

FITNESS ROOM – This area is 1,500 square feet and has equipment appealing for any guest: 3 treadmills, 4 elliptical machines, 2 seated bicycle machines, 6 Paramount machines for arms or legs, Precor Stretch Trainer, 2 Precor Ab exercisers, one Smith Machine, one bench press machine, two workout benches, mats, and weight balls. There are also many free weights. There are two unisex restrooms in the area, as well as water, towel, and sanitary wipes. Machines are equipped with televisions or you may watch two of the televisions in the room. Music is piped into the area and elliptical and treadmill machines face west towards the swimming pool.

INTERNET/CELL PHONE RECEPTION – If you have Sprint, the cell phone reception is notoriously terrible in all of the Aliante area (spotty) not just in the hotel. The hotel offers three levels of internet service: a) FREE – 512 kbps, b) EXTREME – 10 mbps for $12.99 for emailing small to medium files, c) MAX – 30 mbps for $14.99 for streaming video and music.

ROOM / BATHROOM – We stayed in Room 4038, which faces east and is on the south end. We only had one hotel room on our side, as the other side was the end of the building. The room is small (12 x 14 = 168 square feet). There is good use of space with a built in seating area but small closet (furniture not built in). Small closet contains a safe, iron with ironing board and a luggage stand. A small refrigerator is in the room (not mini-bar type with items for sale – actual refrigerator). Bed was very comfortable.

The bathroom is average sized with Gilchrist and Soames toiletries. There is no exhaust fan in the bathroom and there is only a stand up shower. I loved the lighted magnifying mirror. Show has good pressure with hot water during busy times.

Rather than have a sign for the door, there is Privacy or a Make Up the Room button that you press inside your room so that the maid or others will see it from the outside. Room was quiet, and we did not hear noise from our one neighbor nor noise from the hallway.

GIFT SHOP – There are Las Vegas souvenirs, snacks, toiletries (including larger versions of the Gilchrist and Soames items in the room), swimming suits and accessories, purses and women’s clothing for sale. Typical gift shop items with travel sized goods.

ROOM SERVICE – Food is available 24 hours. A 20% gratuity and sales tax will be added to all orders, along with a $2.00 delivery fee per order. Items include a build your own omelet for $9, a Classic Burger with French fries, coleslaw or potato salad for $10, beer, wine, and many other choices.

HOTEL AMENITIES – There is a nice variety of restaurants: Farm (open 24 hours), the buffet, TGIF, Salted Lime, Bistro 57, MRKT and the eateries at the Food Court near the movie theater. Check open and close times because many places don’t open until dinner. Other than going to Farm, there is nowhere to get a cup of coffee before 7 a.m.

Amenities also include the Access Lounge, where music acts such as Gloriana, Michael Franks, Ottmar Liebster, etc., appear. The hotel rooms start on the third floor, with the ninth floor being at the top. Hotel is close to the Las Vegas Motor Speedway. There is shopping very close by with a Super WalMart and Costco at 215 and Decatur, and a Super Target, Home Depot, and other shopping at 215 and North 5th Street. There is a nice fragrance in the hotel and its hallways.

Staff is friendly and accommodating. It’s nice to have a variety of amenities available. We enjoyed our stay at this hotel and would return again.

Room Tip: Rooms face either east (roof and freeway) or west (pool, houses, parking lot)
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank VegasBling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Idaho
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 June 2014

They will rip you off! Reserved a King non-smoking room for 2 nights. They overbooked and stuck me in a smoking King room. The only option was to upgarde us to a suite for an additional $125 per night. We were on vacation so we didn't mind too much. The stay was decent, the suite was nice, but the people were awful. Then comes the bill, I get home and notice an additional $100 dollar charge on my card above the room rate. They charged me for 2 crappy bath robes that we used and left in the bathroom, we definitely did not take them, as they looked and felt like something you could get at Ross for about $9.95. After calling in a few times to see what the deal was, they told me that a manager would get back to me after they investigate the situation. Didn't hear back... I had to call them multiple times, until finally a person said that there was no way I was going to get my money back and that this happens all the time.

To recap, decent looking place, but they will swindle you. Typically they just leave that to the slots and blackjack, but these guys go the extra mile and screw you at the hotel as well.

Room Tip: Choose one of the many other off-strip resort type hotels, and enjoy a stress free vacation!
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank colemize
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, Vice President of Hotel Operations at Aliante Casino + Hotel + Spa, responded to this review, 16 August 2014
Thank you for taking the time to review your experience, although I would appreciate the opportunity to speak with you directly to address your concerns. I assure you our charging practices are above board, and if we've made an error, we will absolutely correct it! I look forward to hearing from you if we have not already resolved the concern to your satisfaction.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aliante Casino + Hotel + Spa

Property: Aliante Casino + Hotel + Spa
Address: 7300 Aliante Pkwy, North Las Vegas, NV 89084-2502 (Formerly Aliante Station Casino + Hotel)
Phone Number:
Region: United States > Nevada > North Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in North Las Vegas
#1 Romantic Hotel in North Las Vegas
#1 Family Hotel in North Las Vegas
Price Range (Based on Average Rates): £
Hotel Class:4 star — Aliante Casino + Hotel + Spa 4*
Number of rooms: 202
Official Description (provided by the hotel):
Nestled in the beautiful Aliante master-planned community, Aliante Casino + Hotel + Spa is sure to impress! We offer our guests an exceptional experience with our AAA four-diamond rooms & service. Enjoy our full service spa, our resort-style pool, 24-hour gaming action, fabulous restaurants, and exciting nightlife! Convenient and comfortable... Aliante Casino + Hotel + Spa is here to offer your perfect getaway. ... more   less 
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Also Known As:
Aliante Station Hotel
Aliante Station Resort
Aliante Casino + Hotel + Spa North Las Vegas, Nevada

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