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“Safe Clean Comfortable” 4 of 5 bubbles
Review of Eldorado Resort Casino

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Eldorado Resort Casino
Ranked #6 of 64 Hotels in Reno
Certificate of Excellence
Powell, Wyoming
Level Contributor
109 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Safe Clean Comfortable”
4 of 5 bubbles Reviewed 17 November 2013

Typical casino room which was nice. The room was dark which is nice for sleeping. It was clean and everything was working. Nothing that stood outstanding to us. Just a nice clean, comfortable room. Security was the outstanding thing. No one can go up the elevator without their room key. The guards were very nice and friendly. Kind of confusing in the lay out and easy to get headed the wrong way.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ManyRoadsTraveled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8,982 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (474)
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English first
Port Hueneme, California
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 14 November 2013

Just back from five wonderful days at the Eldorado. Room was great and very reasonable. Food at Brew Brothers, Tivoli Gardens and the Buffet was very good. Will return in the future for sure. Casino was very nice with all the current games and slot machines. We also saw the musical Grease in their showroom. Very good facility with a great show.

Room Tip: Try to get a room in the new tower above the 12 floor for a better view of the mountains or city..
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  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cmorgan4291
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 November 2013

My dad and I travel frequently to Reno, and we stay at the Eldorado Hotel. We had decided to go to Vegas one time instead, and were sadly disappointed by the customer service, if you wanted to call it that.
The biggest reason we prefer Reno to Vegas is the Eldorado Hotel. We both realized right away in Vegas, that the quality of service was not even close to the service that we get at the Eldorado Hotel. The staff in the Eldorado make you feel so welcome. From Ryan at the reception desk, to Jose at the elevators, to the people who served at the buffet, and to Dave the bartender. They are ALWAYS friendly, efficient and respectful, which are some of the reasons why me and my family come to the Eldorado so often. We drive down from Canada, at least 3 times per year, and will only stay at the Eldorado Hotel.
Eldorado Hotel, you rock!
Can't wait until next time! (hopefully soon)
Dad & Daughter from Victoria, BC

Room Tip: They are doing big renovations, so all rooms should be great.
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  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lisadjcr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
71 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 11 November 2013

We decided to take a quick break and catch a show in Reno while visiting Sacramento from Australia. We had previously booked show tickets and were unsure of our accommodations when I called El Dorado to find out what was on offer. Despite our previous bookings, the wonderful reservations person assisted us to cancel and rebook as a package, saving us money and providing us with better seats for the "Grease" musical. I could not fault any of the staff I encountered over the day and half we stayed - from reservations, front desk, restaurant, beverage staff, casino, security etc....everyone was wonderful.

The only negatives were minor. Our room was enormous with two beds (obviously not a negative!), however the beds were set against windows and this meant I couldn't sit up in bed to read, and I kept losing my pillows through the night. We also had a small issue with disposible cups in the bathroom having lipstick on them - which ruined our desire to use the complimentary coffee machine in the morning. The Grease show itself I found a little ho-hum, and what I thought would be the highlight actually turned out to be my least favourite part of the trip.

We really enjoyed the casino, especially the variety of machines, and the restaurants - all our meals were of a high standard, and customer service excelled throughout the hotel and casino areas.

Room Tip: If you're a bedtime reader, check to make sure your beds are against a wall, otherwise it's...
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  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MsFickle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockton, California
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 8 November 2013 via mobile

Stayed at hotel for several days. It's a nice hotel with a lot of places to eat during your stay. The staff are helpful and when asked will get you anything you need.
My only complaint is the smoke is AWFUL in the casino area. The hotel needs to get a better venting system. It's smoky, stale smelling and I had a severe reaction to the smoke. The only negative I found.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Joy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bend
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 7 November 2013

We generally overnight here on our way to Las Vegas and it has always been convenient, comfortable, fun, and reasonable. It's an older property but the service and amenities have always been great. We'll be back.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fred51766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver Canada
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 4 November 2013

We stayed here for four nights and had a great time. The beauty is, it is connected to the Silver Legacy and Circus-Circus via covered overpasses and anything you want is at hand. Several really nice restaurants or quick little food stops, what ever you want. Our room itself was great, it was a standard room with a Kingsize bed, very clean and good service. The Casino was OK but seemed a little smokier that the Silver Legacy where we did most of our gambling, the dealers as well as the other players seemed friendlier. We were told by another couple that the Eldorado was the only one of the three that had safes in the room, which was a big factor. The one problem we found was the bed, lumpy mattress which should be replaced.You actually have to show your room key to the security gaurd before you can enter the elevator, that's a good thing I think. Nice place and would have no problem recommending it.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank StTrinnean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eldorado Resort Casino

Property: Eldorado Resort Casino
Address: 345 North Virginia Street, Reno, NV 89501-1136
Region: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Reno
#3 Luxury Hotel in Reno
#3 Casino Hotel in Reno
#3 Family Hotel in Reno
#4 Romantic Hotel in Reno
#4 Best Value Hotel in Reno
#8 Business Hotel in Reno
Price Range (Based on Average Rates): £
Hotel Class:4 star — Eldorado Resort Casino 4*
Number of rooms: 815
Official Description (provided by the hotel):
Experience timeless luxury and friendly, personal service in the heart of Downtown Reno. Escape to the Eldorado Hotel Casino, named "Best Rooms and Suites" by Casino Player Magazine, where every detail has been considered in order to provide you with the stay of a lifetime. Lose yourself in the nonstop excitement and elegance of our luxurious Reno hotel casino. Choose from our nine award-winning Reno restaurants, including the world-renowned La Strada and Roxy. Browse for one-of-a-kind memorabilia in our shopping boutiques, or check out a Broadway-style performance in Reno’s newest showroom. Whether you are traveling for business or pleasure, the Eldorado offers the ultimate choice among downtown Reno casinos. ... more   less 
Reservation Options:
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Also Known As:
Eldorado Hotel Reno
Eldorado Resort Reno
Eldorado Resort Casino Reno, Nevada

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