One of are favorite things about the Peppermill is the comfort of the bedding that matches the 4 diamond rating. But a few weeks ago when we got in bed my husband says what is wrong with the sheets they are so rough, we tossed an turned all night. We are there about 15 times a year so we noticed right away the difference. So the next day I called and talked to a manager and asked if they had new sheets she said yes. I asked if we could get the older sheets but they didn't know if they had been sent out yet, she did find some so the rest of are stay was good. My ? Is who ever ordered them and for the top management I would ask you to take them home and you try them out .We are getting ready for a week visit with our family and I'm wondering if I should bring my own sheets. Please bring back the comfortable sheets. I would also like to know why on the night the edge is open why there isn't more security? I asked this because the doors we all come in to check in , valet parking and the escalators to get to are rooms are where all the young people who have had a lot to drink is a space we all have to share. I was there when the fight with about 6 men broke out months ago by the gift shop and ended in the casino floor, players tried to break it up because there was no security around it took over 4 minutes until they arrived . Why isn't there extra security by the entrance doors we all have share, like the Vegas casinos . In fact it was a Friday night and you had family's with children coming in the doors where the fight was. Love the Peppermill but I have to be honest I don't feel very safe in the casino. You might want to hang out and watch for your selfs what goes on From might night till 4am. A lot if other players( women) feel this way too.
- Official Description (provided by the hotel):
- Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more less
- Reservation Options:
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- Also Known As:
- Peppermill Hotel Reno
- Peppermill Resort Spa Casino Reno, Nevada