We were recently spent 2 wonderful nights at the Peppermill. I realized when I got home and unpacked that I was missing 3 items. I immediately called the hotel and talked with security, the front desk and housekeeping. I could not believe the response and help I received locating these items. They not only located the items but packed them and shipped them at their expense.
I would like to personally thank housekeeping manager Marie but also Julie head of security. They renewed my faith in honesty. Thanks all the staff! Our stay was wonderful from checking in to checking out!
- Official Description (provided by the hotel):
- Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1621 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightclub, EDGE. Accommodations now include custom pillow-top mattresses, hypoallergenic pillows in both soft and firm comfort levels, Egyptian cotton sateen T300 bed linens, single-cup Keurig brewing systems, in-room smart refrigerators, 42-inch LCD high-definition TV and movie stations, and complimentary Wi-Fi with speeds up to 32mbps. ... more less
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- Also Known As:
- Peppermill Hotel Reno
- Peppermill Resort Spa Casino Reno, Nevada