Our family stayed at this Staybridge Suites three years ago and decided to try it again. This experience was not as good as the first time. We had a 2 room suite with a queen bed and a king bed and a pull out sofa. The kitchen facilities were great and well stocked. We did find the pull out sofa mattress to be quite frankly, terrible! We called down and asked for it to be replaced as you could feel the bed frame when lying on it. Maintenance did come up and exchange it the same day, but did warn us that all of the mattresses were getting ready to be replaced and the replacement they had available may not be much better. It was not! We managed by putting both of the other bed's comforters on top of the mattress as well as two blankets to give it more cushion.
The pillows are also in need of replacing. The firm pillows were not too bad, but the softer pillows were not in great condition.
The only other room issue we had was the master bathroom light and the light in the sink area that connects to the bedroom are wired together on the same switch. So if you get up in the middle of the night to use the bathroom, both lights come on and it is pretty bright. .
We did have some problems getting linens. Two days out of five, we had to go down at night to get clean towels because we did not get any service that day. Once, we asked for the cleaning service to come back, but they did not.
The breakfast buffet was nice and if you go down after 8 am, there is usually plenty of seating. The wait staff was friendly and courteous.
We were unable to attend the Tues-Thurs dinners, but in the past they have been delicious.
We enjoyed the work out room, indoor pool, and the patio area for sunbathing. A few of the lounge chairs were in need of repair.
Overall, this was a good choice for our stay. The price was fair and the location worked for us. We will give them another try when we go out to Reno again.
- Official Description (provided by the hotel):
- Welcome to Staybridge Suites in Exciting Reno, Nevada Ideally located near the Reno-Tahoe International Airport, our extended stay hotel in Reno, Nevada offers a convenient location and allows guests to experience all the comforts of home during their long or short term stay. Visitors to our upscale accommodations near downtown Reno can enjoy shopping at the nearby Summit Sierra Mall or visit one of the area's most exciting casinos. Just a short distance away, Wild Island Water Park and beautiful Lake Tahoe provide fun for the entire family. Business travelers appreciate our hotel's location near the Reno - Sparks Convention Center and the Reno - Tahoe Tech Center, as well as companies such as Renown Hospital, Abaris, IGT and Miller Heiman. Our upscale Reno, NV accommodations also provide a flexible, 304 square foot boardroom, perfect for on-site meetings. While lodging in Reno,we hope you will take advantage of our complimentary laundry services. Other choice amenities include a 24hr Business Center, Fitness Center, indoor pool and whirlpool, outdoor grilling area and a media library. In the morning, enjoy a cup of Wolfgang Puck coffee served at our free breakfast buffet, and in the evening, join us in our community Great Room for beverages and hors d' oeuvre. As you plan your visit, we invite you to explore our excellent Reno, NV extended stay hotel rates and book your rooms today. ... more less
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- Also Known As:
- Staybridge Suites Reno Nevada Hotel Reno
- Reno Staybridge Suites