Stayed at the hotel many times before, but usually book directly with the front desk. This time I booked 2 rooms, standard kings, on Expedia. On arrival they only had one room ready, so we decided to put our things in that room and gamble a bit while we waited for the second room. The room was on the second floor, the first room next to the ice machine. The room was ridiculously small and the windows has been frosted so you couldn't see out. The reason was because the hotel air conditioner was directly outside the window and blocked all view and sunlight. After much complaining, we were moved to 2 new rooms on the 8th floor, which were very roomy and very nice. Room service was slow and poor quality. The pool was warm but had no towels, which required a call to housekeeping both days. The spa, which you pay a spa/ resort fee for, was closed both days we were there. The overall hotel is pretty nice, and I prefer it to a large casino.
- Official Description (provided by the hotel):
- Getting away isn’t about holding back. It’s about indulging, rewarding and savoring every moment. As Reno’s only non-gaming, non-smoking, full-service branded hotel, the Renaissance Reno Downtown Hotel offers a different kind of setting – one with state-of-the-art everything, incredible riverfront views, exceptional fine and casual dining, luxury accommodations, a rooftop outdoor pool and hot tub, impressive wine cellar, first-rate meeting facilities, and an exclusive bocce venue to take your escape to the next level. Located in the heart of downtown Reno and on the banks of the Truckee River, the Renaissance Reno Downtown Hotel is your ideal home base to explore the incredible Sierra Nevada setting, mere minutes from a thriving Midtown, happening Riverwalk District and endless outdoor activities. Explore nearby Lake Tahoe. Soak up the region’s rich western history. Or plan to attend one of the Biggest Little City’s many acclaimed special events, such as Artown, Hot August Nights or the Lake Tahoe Shakespeare Festival. This is getting away the right way. This is Renaissance Reno Downtown Hotel – redefining Reno, one guest at a time. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance Reno Downtown Hotel Nevada