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“Better than expected”

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Club Cal Neva Hotel Casino
Ranked #26 of 64 Hotels in Reno
A TripAdvisor Member
“Better than expected”
3 of 5 bubbles Reviewed 23 February 2004

We have stayed all over Reno. Due to the dollar amount I didn't think it would be very nice. I was rather surprised. Other than a few mishaps with the staff which were resolved, it was a lot better than we had thought. We had my sons 21st bday party there and rented 4 rooms. All the youngins partied and never was bothered. I would recommened this to the younger crowd but still would stay there again.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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173 reviews from our community

Traveller rating
    55
    40
    42
    11
    25
See reviews for
28
54
28
9
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
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English first
A TripAdvisor Member
1 of 5 bubbles Reviewed 3 February 2004

We had a horrible experience here over the summer as my family stayed here for my brother's wedding. The front desk staff was exceptionally rude and unhelpful when we asked if we could check in early. We needed time to get ready for the wedding and they would not even let the bride get her room early! Several members of our family sent letters to management after that awful weekend and they blamed it on "newly hired staff!" Hm, perhaps they need to invest in some customer relation skill building classes?

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6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Reno hotels

A TripAdvisor Member
5 of 5 bubbles Reviewed 31 October 2003

We have been going to Reno for years. This was the first time we stayed at the Virginian. It was great! The room was large and clean, the bed superb and the service was excellent (I asked for an extra pillow and there were 3 extras on the bed before we even got to the room). I spend a lot more time playing the slots than my husband and we both were very comfortable with me staying downstairs while he went up to room to take a break. Perfect for us... we won't stay anywhere else now.

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4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, Iowa
Level Contributor
109 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed 15 June 2003

This hotel is associated with the Cal-Neva and we decided to stay there, but we will go somewhere else the next time. It's hard to explain but the three of us in our party felt uncomfortable the two days that we were there. We didn't feel secure. The desk people were very nice, but I know we won't be staying there again.

Helpful?
12 Thank conniemcbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Cal Neva Hotel Casino

Property: Club Cal Neva Hotel Casino
Address: 38 E 2nd St, Reno, NV 89501-1410
Region: United States > Nevada > Reno
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #26 of 64 Hotels in Reno
Price Range (Based on Average Rates): £
Hotel Class:3 star — Club Cal Neva Hotel Casino 3*
Number of rooms: 186
Official Description (provided by the hotel):
The Club Cal Neva opened on April 2, 1962 in downtown Reno, Nevada. Conveniently located in the heart of downtown Reno, is just minutes from the areas major convention and events facilities including just 2 blocks away from the National Bowling Stadium, the new MLB Triple A baseball stadium and Reno Events Center. The hotel offers some of Northern Nevada's lowest rates on comfortable and spacious rooms including rooms with views of the Truckee River. The casino features over 1000 loose slots and table games and was selected by USA Today as "one of 10 great places to court Lady Luck." Three floors of casino gaming action and six restaurants span 2 downtown city blocks! Inside you'll find downtown Reno's largest Race and Sportsbook, voted "Best Race and Sportsbook" by locals year after year. Two giant parking garages make it easy to park, stay and play! ... more   less 
Also Known As:
Club Cal Neva Hotel Reno
Hotel Cal Neva
Cal Neva Reno
Cal Neva Hotel Reno
Club Cal Neva Hotel Casino Reno, Nevada

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