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“Adequate lodgings for cheap”

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Club Cal Neva Hotel Casino
Ranked #25 of 64 Hotels in Reno
Auburn, Washington
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Adequate lodgings for cheap”
Reviewed 3 March 2007

My wide and I stayed at Club Cal Neva for the first time in late February. We have stayed at most other properties in Reno including the Sands, Fitz, and Silver Legacy. We stayed for three nights. The room was adequate in size but not overly large. When we first arrived for the first night the room was stifling hot - even with the window open (20 degrees outside). We tried to sleep this way the first night but it was just too hot - even with the thermostat turned all the way down. The next day we mentioned it to the maid and she immediately called the front desk herself to get it fixed.

We got the rooms for free so weren't expecting much. The rooms were clean, we had no problems with noise or smoke smell (for those of you who complain of smoke smell in Reno - come on its Reno!). The shuttle driver to the airport was very nice and accomodating - he didn't even mind shuttling us back out there to pick up a rental car.

The security guard was present in the evening hours checking for room keys and was not just there for show - one guy who just didn't want to fish out his key was still made to - even though he complained loudly to the guard.

Overall, a good experience for a very cheap price - not on the level of Silver Legacy but then they are much more expensive.

Comps at the casino were great as well - we nearly ate for free the whole time we were there.

Stayed February 2007
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12 Thank ejee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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176 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Kingsland, Georgia
Level Contributor
173 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed 7 January 2007

Cal Neva is more of a basic gambling location and the Top Deck restaurant is kind of like a big Waffle house yet darker and seedier.

We elected to try Copper Ledge. Be aware that it can be difficult to find but the staff is nice and attentive. It is very clean and the "Pound for a pound" deals are very difficult to beat. Wife had the Prime rib and I had the Coconut shrimp. Surprising good.

Stayed January 2007
Helpful?
6 Thank 606zpx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 19 August 2004

A very long walk for food (poor quality food). Asked for non-smoking tried to give a room with ash trays. Changed to new room. New room furniture up on the bed and floor wet (they shampooded) Third try finally got a room.

Help is friendly.

For food had to go across the street through another casino through an alley way and into another casino and then take an elevator to the second floor. Food was so poor some people sent it back and you are continously hounded by a woman calling Keno.
Not my kind of place to stay but on the other hand the rates are not bad.

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A TripAdvisor Member
Reviewed 29 June 2004

We recently stayed at this hotel for two days, June 19 & 20. My wife was bowling the Nationals. We have done this trip three times, this is the first we've stayed here. The casino is devided between two buildings, and the hotel is also seperated. The hotel is actually the Virginian. There was only two good things about this trip, they let us check in early, as we arrived at 1 (my wife had to be at the Stadium at one). And the NBS is close to the hotel, so we didn't have far to lug her balls. Other than that the rest of the experience was horrible. We spent 30 minuets trying to find the right place to check in, the casino staff kept pointing us in the wrong direction. Then another 30 mins finding parking. One way streets, etc, and "no", the parking is not in the hotel, it's in the casino's. There was valet parking offered, but it was impossible to find the alley, yes, I said alley, to drive down to get to it! We were running late, and after two go rounds of the dang one-way streets, we were happy just to find the dang parking garage for the casino and park ourselves! The casino's are seperated, there is only a few lame slots in the "lobby" of the Virginian. The machine's in the Cal Neva casino's across the street are older models. There were very few modern video type machines, the types we are used to. Way too many nickel and penny slots. The Copper Ledge, however serves up a substantial and delicious reuben sandwhich, and the fries are the batter dipped type. There was no room service, even though the restaurants are just accross the street. There is one lame book in the room and talks mostly about the Atlantis and Harrahs. There were no menu's in the room featuring Club Cal Neva's restaurants. Duh! The soda's in the floor machine are $1.25. Fortunately there is a small shop downstairs, near the entrance to the Virginia where we could get a whole 2 liter bottle of soda. The TV in the room had no movie channel, and no games. The bathroom was clean and adequate, but imagine my surprise to pull off the hand towel and discover that the towel rack was held together by duct tape! How lame can a hotel be, that they can't even afford a new towel rack??? I can't believe we paid $70/night for this crap. We will not stay here again until they make some major improvements.

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Bend Oregon
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 May 2004

This place is the best, when we arrived they greeted us at our car and offered to park it for us, the staff at the front desk were all very pleasent, we asked for a upgrade and they offered a suite at no additional fee's at all. A very nice boy carried all our bags and would not even accept a tip. When we got to our room their was a envolope on the bed with dinner tickets My wife put 5 dollers in her first slot and hit it for 25,000 dollers and myself put in two quarters and won a car.............then I woke up as we were still on our way there, in the car....but yes we have stayed at this hotel many times, wouldent stay any place else, great price, great rooms and they always treat us like kings.

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12 Thank Slacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 23 February 2004

We have stayed all over Reno. Due to the dollar amount I didn't think it would be very nice. I was rather surprised. Other than a few mishaps with the staff which were resolved, it was a lot better than we had thought. We had my sons 21st bday party there and rented 4 rooms. All the youngins partied and never was bothered. I would recommened this to the younger crowd but still would stay there again.

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9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 3 February 2004

We had a horrible experience here over the summer as my family stayed here for my brother's wedding. The front desk staff was exceptionally rude and unhelpful when we asked if we could check in early. We needed time to get ready for the wedding and they would not even let the bride get her room early! Several members of our family sent letters to management after that awful weekend and they blamed it on "newly hired staff!" Hm, perhaps they need to invest in some customer relation skill building classes?

Helpful?
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Cal Neva Hotel Casino

Property: Club Cal Neva Hotel Casino
Address: 38 E 2nd St, Reno, NV 89501-1410
Region: United States > Nevada > Reno
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #25 of 64 Hotels in Reno
Price Range (Based on Average Rates): £
Hotel Class:3 star — Club Cal Neva Hotel Casino 3*
Number of rooms: 186
Official Description (provided by the hotel):
The Club Cal Neva opened on April 2, 1962 in downtown Reno, Nevada. Conveniently located in the heart of downtown Reno, is just minutes from the areas major convention and events facilities including just 2 blocks away from the National Bowling Stadium, the new MLB Triple A baseball stadium and Reno Events Center. The hotel offers some of Northern Nevada's lowest rates on comfortable and spacious rooms including rooms with views of the Truckee River. The casino features over 1000 loose slots and table games and was selected by USA Today as "one of 10 great places to court Lady Luck." Three floors of casino gaming action and six restaurants span 2 downtown city blocks! Inside you'll find downtown Reno's largest Race and Sportsbook, voted "Best Race and Sportsbook" by locals year after year. Two giant parking garages make it easy to park, stay and play! ... more   less 
Also Known As:
Club Cal Neva Hotel Reno
Hotel Cal Neva
Cal Neva Reno
Cal Neva Hotel Reno
Club Cal Neva Hotel Casino Reno, Nevada

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