We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Room with a View”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hampton Inn & Suites Reno
Ranked #17 of 64 Hotels in Reno
Certificate of Excellence
Carmel Valley
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Room with a View”
Reviewed 30 May 2014

this hotel is on the outskirts of Reno on the edge of open country teeming with birdlife. Views from this property are spectacular. The breakfast scene is calmer than many hotels that include breakfast. We always found a table and did not have to wait to get to the food. The lobby is spacious with high ceilings and sun streaming in in the morning.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank zim102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

696 reviews from our community

Traveller rating
    395
    181
    63
    30
    27
See reviews for
221
183
44
189
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Columbia, South Carolina
Level Contributor
1,319 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 571 helpful votes
Reviewed 29 May 2014

This seven year-old motel looks like new, thanks to a renovation completed earlier this year. The staff was efficient and extremely friendly and polite. The price was fair, considering that it was a busy Memorial Day weekend.

Our room on the third floor was clean and comfortable. While traffic noise was negligible, we did have to turn the refrigerator off at night because there was an annoying vibration or intermittent hum on a 3-second cycle. (Refrigerators in some other motels generate this same annoying resonance, which seems to bother only light sleepers.) The HVAC system had a resonance issue too, and it did not appear to be confined to our room. Adjusting the thermostat in our room took some getting used to; we learned by trial and error that the temperature control buttons must be jabbed three times in rapid succession before they work.

One of the drawers in our room would not close properly, but that was no big deal. Our one major complaint was with our room’s door lock, which did not engage properly unless the door was slammed (not a good thing to do at night!) or yanked until an audible “click” was heard. I reported this issue the first day, and although there was an attempt to fix it the door was still not locking properly when we left.

Be aware that this Hampton is in a suburban location that is well removed from downtown Reno and does not have restaurants and other conveniences within easy walking distance.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Citallwic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harbor, Oregon
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 May 2014

This is my most conflicted review for TripAdvisor yet. As expected I experienced a friendly helpful staff, plus a hotel offering the amenities and cleanliness expected from this trusted provider. The major issue is that the hotel is literally located within a large Professional offices complex, far from any activities one would associate with a visit to Reno. I do not gamble so it goes beyond the lack of the "casino" entertainment aspect, but dining as well. The closest eateries (Taco Bell & a Sub Shop) are at least a 15-20 minute walk away, otherwise one must drive another exit down to obtain other fast food options. My overnight stay was on the weekend, all the surrounding business offices were closed so it was very quiet and traffic free. For loyal Hampton Inn fans the night manager advised that a new Hampton Inn is being built on 80 and closer to the center of Reno many services.

Stayed May 2014, travelled solo
Helpful?
Thank HopefulIslander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
1 review
Reviewed 22 May 2014 via mobile

If excellent customer service is what you crave, like I do when I'm away, this is the place to stay when you are in Reno. EVERYONE, as in every single person, had a smile on their face, and we never heard the word "no". Super reasonably priced, and we didn't even have a reservation. The front desk upgraded our floor and the room had a lovely view. Thanks Hampton inn!

Stayed May 2014
Helpful?
Thank Apey18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fresno, Texas
1 review
Reviewed 22 May 2014

I was there yesterday and was so pleased with everything. Starting with the young man in the reception desk, Joaquin, (very handsome by the way) very polite. My room was perfect and quiet. It was just great!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tracy, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 May 2014

We have stayed at this hotel several times as we have family in the area but the people aspect was the worst this last visit. We could not find parking worker responded I only work here. Heating / conditioner doesn't work well, as well the quilt/ comforter was very lumpy and not washed and dried properly.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Connie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honolulu, Hawaii
1 review
Reviewed 20 May 2014

We stayed there in April with my daughters volleyball team for a regional qualifier. While the stay was pleasant and the complimentary breakfast made it convenient, I don't have a complaint about that. My issue happened after leaving the hotel. When I checked my final bill, I thought the balance was high but didn't have my confirmation with me. So when I got home, found it and saw I was charged diff rates for diff days. I emailed Hilton customer service and got a generic email confirmation back that I would get a response within 48hrs. I got an email that said someone from the hotel will be contacting me within 7business days. After 10days and no contact, I emailed customer service back saying no one contacted me and 7 days should be more than enough time to rectify my issue. I emailed them both my confirmation and receipt and after another 2days another email just apologizing sayin they will send the hotel another reminder to contact me. That was May 11th and still Nothing! I work in the hotel industry and know for a fact that it takes 15minutes to rectify an issue like this especially with the backup I've sent to them. I also know that a poor review is not favorable but I have no other choice because I am getting the run around. What ever happened to taking ownership of an issue instead of continuous run around! This is very poor customer service from a Hilton property and makes me feel like I'm doing business with a Motel instead of what's supposed to be a reputable brand. A customer is only satisfied with the whole experience from check in to leaving. It's sad that this is now the last impression I have of Hilton.

Stayed April 2014, travelled with family
Helpful?
Thank Viki7353
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Reno hotels
9.4 mi away
Hampton Inn & Suites Reno West
6.1 mi away
Holiday Inn Express Hotel & Suites Reno
0.8 mi away
Hilton Garden Inn Reno
Show Prices
Show Prices
Show Prices
3.2 mi away
Homewood Suites by Hilton Reno
7.8 mi away
Circus Circus Hotel and Casino-Reno
5.4 mi away
Hyatt Place Reno Tahoe Airport
Show Prices
Show Prices
Show Prices

Been to Hampton Inn & Suites Reno? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Reno

Property: Hampton Inn & Suites Reno
Address: 10599 Professional Cir, Reno, NV 89521-4882
Phone Number:
Region: United States > Nevada > Reno
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Reno
#9 Family Hotel in Reno
#10 Romantic Hotel in Reno
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Reno 2.5*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, Odigeo, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon, getaroom.com, HRS and HotelQuickly so you can book your Hampton Inn & Suites Reno reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Reno Hotel Reno
Hampton Inn And Suites Reno
Hampton Inn Hotel Reno
Hampton Inn Reno
Reno Hampton Inn
Hampton Inn & Suites Reno Nevada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing