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“the only "Vegas" style pool in Reno”

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Grand Sierra Resort and Casino
Ranked #9 of 64 Hotels in Reno
GreenLeadersSilver level
Reno, Nevada, Usa
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“the only "Vegas" style pool in Reno”
4 of 5 bubbles Reviewed 19 June 2014

The Grand Sierra is the biggest Gaming Resort in Reno and I think the most Vegas like. What I like most about it is the Pool with its cabanas and sandy beach and Pool side drink service. pool entry is free if you are staying but is open to the locals for a fee. Though the pool is smaller than some of the Vegas pools it is a lot of fun anyway. The rooms here are nice and up to date and the casino is nice as well. I also go there to hit balls they have a really cool driving range that if you make a hole in one you win a trip to Hawaii I believe. You will not be disappointed if you stay here. Lots to do and great places to eat as well.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Joe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review, 21 June 2014
Hi Joe C!
We appreciate you sharing your excellent review on TripAdvisor! The Grand Sierra is indeed the largest resort in Northern Nevada! We are thrilled to hear you enjoyed our many upgrades and experienced the Vegas-vibe we have created. We are pleased you enjoyed your time spent poolside and will be sure to share your review with our team at The Beach. We appreciate your personal recommendation and look forward to your next visit!
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11,958 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,242)
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English first
Sacramento, California
1 review
4 of 5 bubbles Reviewed 19 June 2014

Although the construction seems to be ongoing - each time I stay the experience improves. Food/atmosphere/cleanliness and helpful staff are significantly of better quality than the surrounding area hotels. I highly recommed staying here

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Travelisme2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review, 21 June 2014
Hello Travelisme2014!
Thank you for sharing your review on TripAdvisor! We are completing the final phases of our many remodel projects, to include the grand opening of our nightclub, LEX. We are thrilled you enjoyed your recent stay with us to include the friendliness of the staff and your dining experience. We are pleased to have earned your personal recommendation and look forward to your next stay with us!
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Reno, Nevada
1 review
5 of 5 bubbles Reviewed 19 June 2014

Truckee Meadows Community College held it's annual commencement ceremony at the GSR and it was one of the best ceremonies that TMCC has had. The service from the staff was outstanding; the location was perfect; and, the venue was beautiful. We thank the staff at GSR for making our graduation one of the best!!!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review, 21 June 2014
Hi Karen M!
Thank you for sharing your wonderful review on TripAdvisor! We were honored to host the TMCC commencement ceremony and celebrate this achievement with the many graduates. We are delighted to have made this a memorable experience for you and your fellow graduates. Congratulations!
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Sacramento, California
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

Loved our stay at Grand Sierra. Perfect place for couples or families. So many activities to take part in without needing to leave the hotel. We enjoyed the updated rooms, beautiful upgrades and spacious rooms. Views from both sides of the hotel are great although we prefer the pool side view. Sign up for the rewards, they give great benefits.

Room Tip: Pool Side Views are great!
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  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Heather G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review, 21 June 2014
Hi Heather G!
We appreciate you sharing your “Perfect” review on TripAdvisor! We are delighted to hear you loved your stay with us! We also appreciate your personal recommendation. We have upgraded all of our hotel rooms to offer a luxurious and stylish experience for our Guests. We are pleased you were able to enjoy our many resort amenities as well as the benefits of being a GSRewards member. We look forward to your next stay with us!
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Ridgecrest, California
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 18 June 2014

We reserved a room before going to this hotel, We had great difficulty in finding how to get to the check in because construction was going on and there was very little signage indicating how to get to check in. Once I got to check in, it was fast and the personnel were very good. The front desk person seemed quite unaware of the difficulties of getting into the hotel when I mentioned it. Also, the bellman was excellent. The main reason we had selected this hotel was because I stayed there once before at a convention and the air quality seemed pretty good as it is a newer hotel. I will have to say that the air quality was excellent (we were there mid week) and this is something that we have to pay attention to as my hubby is asthmatic. When I got to the room, I found plastic trash on the floor between the beds (clean plastic, nothing gross) so I picked it up and put it in the trash. However, I was wanting to get some information on the restaurants as we eat early and when I opened the room service menu, there was a dead moth inside. Not a fun thing to find. Everything else seemed pretty clean so I did not complain. The air was very clean. The hotel did not seem to have a warmth about it as far as the decor. We will very likely not stay here again unless I can't stay in my first choice hotel. The price was excellent during the week and people who are not as fussy about some things as I am might find this hotel their favorite.

  • Stayed June 2014, travelled with family
    • Value
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Helpful?
1 Thank Equestrian47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review, 21 June 2014
Hello Equestrian47!
Thank you for sharing your review on TripAdvisor! We apologize you had some difficulty navigating through our construction areas. You will be pleased to know that phase of our remodel has been completed and we are updating our signage as well. Our Housekeeping team strives to provide you with a clean and comfortable room during your stay. We apologize you did not experience this and have shared your review with our Housekeeping team. Grand Sierra boasts open, high ceilings and the best overall air-quality in the market. We are continuously improving every area of our resort and hope to have the opportunity to welcome you back again.
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Level Contributor
238 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 18 June 2014 via mobile

The rooms need updating. Its nice that lots of shopping and restaurants, salon, golf all on property.

Get a room facing Southwest towards Mt. Rose.

Lots of noise from hallways and adjoining rooms.

Concerts here are decent.

I miss the lion that used to be in the basement when was MGM :(

  • Stayed July 2013
    • Location
    • Rooms
    • Cleanliness
Helpful?
1 Thank email4saundra1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review, 21 June 2014
Hi email4saundra!
You will be pleased to know the Grand Sierra has remodeled all of our hotel rooms since your last stay in July 2013! We have added luxurious accommodations to our already spacious rooms for an experience that is truly Grand! We have also remodeled our common areas, casino floor and spa level, with more to come. We hope to welcome you back again soon to enjoy our many upgrades!
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Bonanza, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 June 2014

Had a great time at the Grand Sierra last weekend! Our host, Scott Huston made sure our every need was handled quickly and went above and beyond in his customer service. What a great guy and an excellent place to stay. Clean rooms, friendly staff amd all the amenities you need in one great location. THANK YOU to Scott and his staff at the GSR, you are awesome!

Room Tip: Pool cabanas are awesome, I highly recommend giving them a try!
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review, 18 June 2014
Hello Mike G,

Thank you for reviewing the GSR on Tripadvisor. We truly appreciate your group, and were delighted to see you again this year. Scott is a great host, and we are glad that he exceeded your expectations. Hope to see you again next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Sierra Resort and Casino

Property: Grand Sierra Resort and Casino
Address: 2500 East Second Street, Reno, NV 89595-1200
Phone Number:
Region: United States > Nevada > Reno
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Reno
#5 Luxury Hotel in Reno
#5 Romantic Hotel in Reno
#5 Casino Hotel in Reno
#8 Family Hotel in Reno
#10 Business Hotel in Reno
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Sierra Resort and Casino 4*
Number of rooms: 1995
Official Description (provided by the hotel):
Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe - America's Adventure Place. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. GSR is northern Nevada's largest resort destination with 1,995 guest rooms, 850 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, branded retail shopping, headliner entertainment, Cineplex, a 50-lane championship bowling center, outdoor thrill rides, aqua golf driving range, the largest casino north of Las Vegas, plus much more. ... more   less 
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Also Known As:
Grand Sierra Hotel Reno
Summit At Grand Sierra Hotel
Summit Reno
Reno Summit
Grand Sierra Resort And Casino Reno, Nevada

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