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“Grand Sierra Resort Buffet 5 stars”

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Grand Sierra Resort and Casino
Ranked #8 of 64 Hotels in Reno
Certificate of Excellence
GreenLeadersSilver level
Walnut Creek, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Grand Sierra Resort Buffet 5 stars”
Reviewed 29 June 2014

I have been to many buffets in Reno including what others think is the best buffet (Atlantis); however, while i am not in love with staying at the Grand Sierra Resort, I can say their breakfast, lunch, and especially dinner buffet is 5 stars. The food tastes homemade.The pork ribs were yummy. I was really surprised. I ate there approx 4 times. The dinner is very generous and the food was simply well made and presented. Jessica and Ron run the buffet. Both are very competent and interested in feedback about any potential issues. Again, top rated food for this hotel. If you are a local you should check it out too as i believe there is a special deal of you. Price worth it if you are hungry. ONE LAST THING: the desserts were outstanding with a chocolate fountain, and the desserts take great not fake and icky. I will be back again and again.

Room Tip: I don't really know.
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  • Stayed June 2014, travelled on business
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Helpful?
1 Thank JIlll H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review, 1 July 2014
Hi Jllll!
Thank you for sharing your 5-star review for our Buffet! We are delighted to hear you enjoyed all 4 meals you had at the Buffet, and we appreciate your detailed review! Our culinary team works hard to ensure all items are fresh and tasty, especially the desserts! Both Ron and Jessica are excellent team members and we will be sure to recognize them for making your experience memorable. We look forward to your next visit with us and subsequent meals at the Buffet!
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moraga
1 review
Reviewed 29 June 2014 via mobile

we had ken matsuzaki, VIP host at GSR to reserve our weekend tournament at wolf run and coyote creek. he got us good rates at both courses with mid morning tee times.

we also got a suite with two adjoining bedrooms and all of stayed on the same floor with discounted weekend rates.

ken also went out of his way to get our refreshments and have them iced in two coolers.

all of our members enjoyed staying at GSR and the great hospitality treatment we received.

we will return next year as well.

Stayed June 2014, travelled with friends
Helpful?
Thank stanyama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review, 1 July 2014
Hi stanyama!
We appreciate you sharing your excellent review on TripAdvisor! We are delighted to hear you and your golf group enjoyed your stay with us. Ken is an outstanding host and his attention to detail is well noted. We are pleased to hear he made sure your cooler was ready to go so you could enjoy your time on the golf course. We will certainly recognize him for his efforts. We look forward to your return visit next year!
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Seattle, Washington
1 review
Reviewed 28 June 2014

Thank for a great time in Reno! Ken Matsuzaki (Executive Casino Host) is the man!! for making are golf and gambling very easy for 14 friends. We told Ken what we wanted to do in Reno. Then he gave me a list of golf courses, shows and resturants, that I could chooose. Ken made all the tee times, shows and restaurants reservations.

Next year we will be back because of Ken!!! Thanks again....Tony Mar from Seattle

  • Stayed June 2014, travelled with friends
    • Value
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    • Sleep Quality
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Helpful?
Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review, 1 July 2014
Hi Tony M!
Thank you for sharing your wonderful review on TripAdvisor! We are thrilled to hear you enjoyed your stay with us! Ken is an outstanding host and we will certainly recognize him for going above and beyond to ensure your trip was exceptional. We look forward to your return visit next year!
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Tucson, Arizona
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 28 June 2014

The GRS does have bowling available, a movie theater, driving range, virtual golf, video arcade, and many eateries. What it does not have are employees who know where these activities are located. Almost every employee we asked sent us in the wrong direction or had no clue what we were talking about. It was very frustrating. The casino is huge but don't go there expecting to find hold em games going. At the most there were two in the evenings and limits were few. The hotel room was large and had a great view. No microwave or fridge. Excellent shower. Bell service is on a first call first serve basis as is the shuttle service. We came in on Amtrak and there was no service from the hotel. Check in was quick. The room rate was very reasonable and this would be a great location for a family vacation. No breakfast included but there are various places to eat on site.

Room Tip: We were on the 16th floor. The views were great but our room was the furthest from the elevator and...
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  • Stayed June 2014, travelled as a couple
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Helpful?
Thank tab555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review, 1 July 2014
Hello tab555!
Thank you for sharing your review on TripAdvisor. We genuinely appreciate all feedback we receive and do sincerely apologize you encountered frustration with our staff in navigating our resort. We are pleased you enjoyed your room and the luxurious shower and spectacular views. We hope to welcome you back again soon.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2014

I stayed at the Grand Sierra for a conference. Jennifer in sales, was right on top of everything we needed, she was friendly and accommodating. The housekeeping staff was great, room done when needed to be, they were quiet and efficient. The IT desk was helpful when I was having issues connecting to the internet. The bartenders in the morning, Dennis and Neko were friendly early in the morning before our meetings started when we would congregate at the escalator bar to have coffee, they kept the tables and ashtrays clean and had coffee readily available. The country western bar was entertaining and Dennis the same bartender from the escalator bar was friendly and helpful and knowledgeable about the casino. When returning to Reno,I would stay at the Grand Sierra again

  • Stayed June 2014, travelled on business
    • Value
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Helpful?
1 Thank Diane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review, 27 June 2014
Hi Diane A,

Thank you for the ‘Great stay, great service’ review of the GSR! We truly value our team members at the Grand Sierra Resort so thank you for recognizing so many of them. Also, thank you for including their names, so we can make sure they are personally recognized. Your feedback is greatly appreciated. We hope to see you again in the near future!
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San Diego, California
1 review
Reviewed 27 June 2014

I hosted a 3 day training event at GSR. The convention staff was very professional & attentive, and my hotel room was recently renovated. Great Resort. I am already planning my next training event with GSR.

  • Stayed June 2014, travelled on business
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank ChadM315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review, 27 June 2014
Hello ChadM315,

Thank you for the “Fantastic” review of the GSR on Tripadvisor! We appreciate your continued business and training. We look forward to seeing you soon!
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Novato, California
1 review
Reviewed 26 June 2014 via mobile

Best hotel in Reno, by far. Been to a good amount of the big name hotels and no one does it like the Grand Sierra Resort. From awesome food and nightlife, to some of the friendliest craps dealers I've ever had the pleasure of meeting and playing with!

Larry R., one of the executive casino hosts, treated my family and friends like royalty! We stayed one week and he made the trip one we'll never forget. Thank you so much Larry!

As I said, we stayed a week and never got bored. With the awesome pool, driving range into the lake, go-carts, mini golf, movie theater and shopping mall downstairs, the GSR does not disappoint!

Can't wait for the new nightclub either!

Stayed May 2014, travelled with friends
Helpful?
Thank Stefan2489
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review, 27 June 2014
Hi Stefan2489,

Thank you for the top rated Tripadvisor review. We strive to provide everything under one roof, and are delighted that we exceed your expectations. Thank you for enjoying so many of our amenities. We will certainly make sure that Larry is recognized accordingly as well for his great customer service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Sierra Resort and Casino

Property: Grand Sierra Resort and Casino
Address: 2500 E 2nd St, Reno, NV 89595-1200
Phone Number:
Region: United States > Nevada > Reno
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Reno
#4 Casino Hotel in Reno
#4 Luxury Hotel in Reno
#5 Romantic Hotel in Reno
#8 Family Hotel in Reno
#10 Business Hotel in Reno
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Sierra Resort and Casino 4*
Number of rooms: 1995
Official Description (provided by the hotel):
Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe - America's Adventure Place. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. GSR is northern Nevada's largest resort destination with 1,995 guest rooms, 850 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, branded retail shopping, headliner entertainment, Cineplex, a 50-lane championship bowling center, outdoor thrill rides, aqua golf driving range, the largest casino north of Las Vegas, plus much more. ... more   less 
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Also Known As:
Grand Sierra Hotel Reno
Summit At Grand Sierra Hotel
Summit Reno
Reno Summit
Grand Sierra Resort And Casino Reno, Nevada

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