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“Made it thru, but barely”
Review of University Inn

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University Inn
Ranked #50 of 64 Hotels in Reno
Reno
1 review
“Made it thru, but barely”
Reviewed 28 May 2014

Front desk help was poor. Room was dingy. Missing towel racks, safety bar in shower and there was no refrigerator or microwave as stated. The 1-800 number took my reservation and reserved the Super 8 near Convention Center (looks/felt nice). Then they sent me across town to this place. The family that runs it tried, but not high standards. Blankets looked super old. We slept in our clothes.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Marthea A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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232 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Enumclaw, Washington
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 May 2014

This hotel was fine for what it is...nothing special. We were out most of the time and only would come back to retire from our daily activities. So we didn't need to spend much time in the room. Our first room had an A/C that didn't work, so they quickly moved us to another.

The rooms could have used some updating, but were clean overall. I also found a lack of power outlets odd and frustrating. I had a tough time finding a place to plug in our phone chargers and my laptop.

But the biggest issue was the wireless internet. They have 6 extenders/repeaters to cover the property, but only 2 were working properly. The management refused (maybe they couldn't as they'd have to call in someone, I guess) to investigate the problem and even when I suggested some action to take (I work in IT), they refused to do anything other than "We rebooted the wi-fi". Frustrating to say the least.

We won't be staying there next year and will book a room in a resort casino....it'll be worth the extra $20 a night to have the support one might need.

Room Tip: If you need wi-fi, ask for rooms near the street as the repeaters/extenders there were working.
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fryguy1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about University Inn

Property: University Inn
Address: 1651 N Virginia St, Reno, NV 89503-1739 (Formerly Super 8 Reno/University Area)
Region: United States > Nevada > Reno
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #50 of 64 Hotels in Reno
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — University Inn 2.5*
Number of rooms: 71
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Hotels.com, Travel Republic (UK), Priceline, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd and HotelQuickly so you can book your University Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Super 8 Reno
University Inn Reno, Nevada

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