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“Okay Hotel, In a Questionable Area”
Review of Quality Inn

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Quality Inn
Ranked #41 of 64 Hotels in Reno
Salt Lake City, Utah
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Okay Hotel, In a Questionable Area”
Reviewed 18 March 2013

The hotel itself was fine for the price, although it seemed a little dirty. The continental breakfast was pretty good, and it was nice to have a microwave and fridge in the room. The bed in the room was old and we could feel the springs pushing through the mattress. The area the hotel was in was not pleasant; there were sirens all night and cops everywhere. The parking was fenced and patrolled and for good reason. I would not recommend this hotel just because of location.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather2160922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Quality Inn, responded to this review, 3 December 2013
On behalf of the entire staff and management of the Lexington Inn’s and Suites, we would like to thank you for your review of our property! Without your review, we would not know how we are doing, according to our guests standards.

We would also like to apologize for your guest experience during your stay, at your home away from home. We understand this is unacceptable, and we want to apologize to for that.

I am the new General Manager here at the Lexington Inn and Suite and have corrected this problem. I am holding the staff to a new standard level of service as well as cleanliness of the entire hotel.

I would like to invite you back, to see the changes that we have made! Please contact me for your reservation, either by email – renoairporthotels@live.com or phone 775-786-2500 extension 501.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
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Additional Information about Quality Inn

Property: Quality Inn
Address: 2050 Market St, Reno, NV 89502-1510 (Formerly Lexington Inn & Suites - Reno Airport)
Phone Number:
Region: United States > Nevada > Reno
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #41 of 64 Hotels in Reno
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hawthorn Suites Reno Hotel Reno
Rodeway Inn Reno
Reno Rodeway Inn
Quality Inn Reno, Nevada

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