I stayed at the Lexington Inn and Suites Reno this past weekend. I would have to say the pictures online are very out dated. I was very Unsatisfied with how the ice machine was out of order, there wasn't enough parking available and we had to park on the street. The breakfast was really limited due to high volume of people coming through. They should have a sign about taking food to rooms. I saw people making plates with food that was over flowing to take back to their rooms. It is not fair to other guest when they come to eat there isn't enough cause guest take a lot back to rooms. It was like the hotel didn't plan for as many guests but at the same time they didn't really care. A lot of traffic in the parking lot at night. Made me and my family feel really unsafe. Never enough towels! When they have a pool on property they still don't have enough towels! The front desk manager Leo is an idiot completely oblivious to situations or concerns. He should be fired for the way he treats guests. From my experience being a manager at an airport I must say if I was his boss I would let him go. I do not recommend this hotel to anyone unless you want cheap service and to deal with idiots as management. DO NOT STAY HERE!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Choice Hotels, TripOnline SA, Evoline ltd and Cancelon so you can book your Quality Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hawthorn Suites Reno Hotel Reno
- Rodeway Inn Reno
- Reno Rodeway Inn
- Quality Inn Reno, Nevada