We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good Times”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Plus Boomtown Casino Hotel
Ranked #16 of 64 Hotels in Reno
Oakdale
2 reviews
“Good Times”
Reviewed 25 June 2014

Recently went to Boomtown for the weekend. Had a great room, good food and a great time! Many gaming tables and machines so good choices for gambling! Good entertainment in the bar area but wish there was an area for dancing.




  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Loretta D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patty E, Front Office Manager at Best Western Plus Boomtown Casino Hotel, responded to this review, 3 July 2014
Dear Loretta,

Thank you for reaching out to us here at Boomtown Casino Hotel. We always appreciate and value what our guests have to say. We pride ourselves on our guest service and are always looking for way to improve.

We are happy to hear that you enjoyed your stay with us. And since you took the time to let us know and write nice comments about us, we want to extend to you $20 in Free Play that will be added to your account that you can use on your next visit with us.

Again, thank you for taking the time to share your experiences with us. We look forward to seeing you again soon.

Sincerely,
Patty Elam
Executive Administrator for
Rob Medeiros
CEO/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,295 reviews from our community

Traveller rating
    1,073
    1,073
    627
    300
    222
See reviews for
1,064
1,273
282
230
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Tracy, California
Level Contributor
3 reviews
Reviewed 25 June 2014

I usually stay at Boomtown when visiting my sons. This will be my last stay at here. When I got to my room the carpet looked as if it had not been vacuumed for a month. I opened the bathroom door and the floor was very stained until I realized it was disgustingly dirty. I took a tissue and lightly wet it. I then rubbed it across the floor and the tissue was black. The front desk staff were friendly but our room was unacceptable for cleanliness.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Randall R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patty E, Front Office Manager at Best Western Plus Boomtown Casino Hotel, responded to this review, 3 July 2014
Dear Randall,

Thank you for reaching out to us at Boomtown Casino Hotel. We always appreciate and value what our guests have to say. We pride ourselves on our guest service and are always looking for ways to improve.

We apologize that your stay with us was not what you expected. When you get a moment, please call me at 775-345-8726. I would like to get some more details that will help me direct your information to the appropriate departments.

Again, thank you for taking the time to share you experience with us. I personally look forward to hearing from you soon.

Sincerely,
Patty Elam
Executive Administrator for
Rob Medeiros
CEO/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodland
1 review
Reviewed 25 June 2014

It was really nice staying at Boomtown, would do it again. Love it.. The service and personal were very nice and polite, love their restaurants alsol It is a very nice place to visit and stay at. I hope to return real soon.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Juanita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patty E, Front Office Manager at Best Western Plus Boomtown Casino Hotel, responded to this review, 3 July 2014
Dear Juanita,

Thank you for reaching out to us here at Boomtown Casino Hotel. We always appreciate and value what our guests have to say. We pride ourselves on our guest service and are always looking for way to improve.

We are happy to hear that you enjoyed your stay with us. And since you took the time to let us know and write nice comments about us, we want to extend to you $20 in Free Play that will be added to your account that you can use on your next visit with us.

Again, thank you for taking the time to share your experiences with us. We look forward to seeing you again soon.

Sincerely,
Patty Elam
Executive Administrator for
Rob Medeiros
CEO/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shingletown
1 review
Reviewed 24 June 2014

Boomtown is several miles out of Reno (near California border on Highway 80). The rooms are clean, decent, and probably (this time of year) the best value in Reno (least expensive for a good room). Be aware there is a resort fee. Food is all right (lobster great), but there are better options in town.

Stayed June 2014, travelled as a couple
Review collected in partnership with this hotel

Helpful?
Thank 949kenneths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patty E, Front Office Manager at Best Western Plus Boomtown Casino Hotel, responded to this review, 3 July 2014
Dear Kenneth,

Thank you for reaching out to us here at Boomtown Casino Hotel. We always appreciate and value what our guests have to say. We pride ourselves on our guest service and are always looking for way to improve.

We are happy to hear that you enjoyed your stay with us. And since you took the time to let us know and write nice comments about us, we want to extend to you $20 in Free Play that will be added to your account that you can use on your next visit with us.

Again, thank you for taking the time to share your experiences with us. We look forward to seeing you again soon.

Sincerely,
Patty Elam
Executive Administrator for
Rob Medeiros
CEO/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln
Level Contributor
3 reviews
3 hotel reviews
Reviewed 24 June 2014

The staff is friendly-we especially enjoy Sharon at Registration-makes us feel WELCOME! Our room is always clean & bed is comfortable. The fan is loud but drowns out any noise. Love the coffee shop and the Boom Burgers at the Bistro. This trip we had the BBQ Buffet-quite delicious!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Patricia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patty E, Front Office Manager at Best Western Plus Boomtown Casino Hotel, responded to this review, 3 July 2014
Dear Patricia,

Thank you for reaching out to us here at Boomtown Casino Hotel. We always appreciate and value what our guests have to say. We pride ourselves on our guest service and are always looking for way to improve.

We are happy to hear that you enjoyed your stay with us. And since you took the time to let us know and write nice comments about us, we want to extend to you $20 in Free Play that will be added to your account that you can use on your next visit with us.

Again, thank you for taking the time to share your experiences with us. We look forward to seeing you again soon.

Sincerely,
Patty Elam
Executive Administrator for
Rob Medeiros
CEO/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reno, Nv
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 June 2014

Boomtown is a very nice hotel for a great price. There is a good choice of good food too - from Peet's Coffee to the Bistro to the little Mexican takeout place and even the hotdog stand by the sports book.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank maryonthemove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patty E, Front Office Manager at Best Western Plus Boomtown Casino Hotel, responded to this review, 3 July 2014
Dear Boomtown Guest,

Thank you for reaching out to us here at Boomtown Casino Hotel. We always appreciate and value what our guests have to say. We pride ourselves on our guest service and are always looking for way to improve. We are happy to hear that you enjoyed your stay with us.

Again, thank you for taking the time to share your experiences with us. We look forward to seeing you again soon.

Sincerely,
Patty Elam
Executive Administrator for
Rob Medeiros
CEO/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, CA
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 June 2014

Boomtown is a great weekend getaway for us. Yes, the property the old but they are remodeling. We always get an updated room and it is always super clean. The food is great in the Bistro restaurant. I love the Six Shooter Bar and their friendly bar staff - in particular, Mike. Come for fun, food and a clean room and casino.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank goingtoCOZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patty E, Front Office Manager at Best Western Plus Boomtown Casino Hotel, responded to this review, 3 July 2014
Dear Boomtown Guest,

Thank you for reaching out to us here at Boomtown Casino Hotel. We always appreciate and value what our guests have to say. We pride ourselves on our guest service and are always looking for way to improve. We are happy to hear that you enjoyed your stay with us.

Again, thank you for taking the time to share your experiences with us. We look forward to seeing you again soon.

Sincerely,
Patty Elam
Executive Administrator for
Rob Medeiros
CEO/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Reno hotels
8.0 mi away
Circus Circus Hotel and Casino-Reno
7.8 mi away
The Sands Regency Casino Hotel
8.2 mi away
Harrah's Reno
Harrah's Reno
#18 of 64 in Reno
3.5 of 5 bubbles 3,316 reviews
Show Prices
Show Prices
Show Prices
9.9 mi away
Grand Sierra Resort and Casino
4.1 mi away
Hampton Inn & Suites Reno West
9.6 mi away
Comfort Inn & Suites Airport
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Boomtown Casino Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Boomtown Casino Hotel

Property: Best Western Plus Boomtown Casino Hotel
Address: 2100 Garson Rd, Reno, NV 89439-8007 (Formerly Boomtown Hotel & Casino)
Phone Number:
Region: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Casino Hotel in Reno
#15 Business Hotel in Reno
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Boomtown Casino Hotel 2.5*
Number of rooms: 316
Official Description (provided by the hotel):
The newly renovated 316 guest rooms at the Best Western Plus(R) Boomtown Casino Hotel have plenty of space for rest and relaxation, featuring mountain and valley views. The rooms offer Serta(R) pillowtop beds, flat screen televisions, Wi-Fi access, a fridge, coffee makers and a microwave along with spacious bathrooms. All the casino action, entertainment and restaurants are just steps away. Great restaurants on-site include the new Steakhouse, Mel's Diner, The Famous Lobster Buffet, Market Fresh Deli, Baja Mexican and Peet's Coffee. There is non-stop gaming, nightly live entertainment, an indoor and outdoor pool, family fun center and clean and comfortable rooms are everything visitors need for a fun and relaxing stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travel Republic (UK), Priceline, TripOnline SA, Ctrip TA, Odigeo, Traveltool, S.L.U., Evoline ltd and Cancelon so you can book your Best Western Plus Boomtown Casino Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Boomtown Hotel And Casino
Boomtown Nevada
Boomtown Nv
Boomtown Hotel Reno
Boomtown Hotel Casino
Best Western Plus Boomtown Casino Hotel Reno, Nevada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing