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Reviews (4,742)
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Reviewed 3 weeks ago

Walked to Casino and enjoyed the huge entry way. Casino was clean and secure. Friendly and helpful staff. Bought breakfast and played the slots. Toured the whole Casino. No reservations, only experienced the Casino and had so much fun.

  • Stayed: June 2018, travelled solo
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank M6442RZsharonb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrahsReno, Customer Service at Harrah's Reno, responded to this reviewResponded 3 weeks ago

Thank you for the FOUR STAR rating of us here at Harrah's Reno. I'm happy that you enjoyed your visit with us and especially our entrance.

Please come see our show in Sammy's Showroom: "Simply The Best" is The Tina Turner Story, Thursday through Saturday, 7:30 PM through June 30. Coming July 12 to Sammy's Showroom will be Hot Jersey Nights, Thursday through Saturday, 7:30 PM. Our Summer Concert Series is on the Plaza now: Michael Franti, Friday, June 29; Big Bad Boogie Rock, Saturday, June 30; Power Play, Saturday, July 7; Smash City, Saturday, July 14; Little Joe & La Familia, Saturday, July 28 and August has a whole new line up coming.

Please come back and try our world famous Steak House located in the lower level of Sammy's Casino.

We look forward to your return visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

They where very accommodating. When we asked to change rooms so my husband and I could have our own bed they said no problem. Housekeeping was very kind and helpful. When we called for extra pillows they where right there with them, we didn't have to wait 2 or 3 hours.Rooms where nice and clean. Thank you for a pleasant stay.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank Gertrude1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrahsReno, Customer Service at Harrah's Reno, responded to this reviewResponded 3 weeks ago

Thank you for the FIVE STAR rating of us here at Harrah's Reno. I'm happy that you enjoyed a pleasant stay with us.

Please come see our show in Sammy's Showroom: "Simply The Best" is The Tina Turner Story, Thursday through Saturday, 7:30 PM through June 30. Coming July 12 to Sammy's Showroom will be Hot Jersey Nights, Thursday through Saturday, 7:30 PM. Our Summer Concert Series is on the Plaza now: Michael Franti, Friday, June 29; Big Bad Boogie Rock, Saturday, June 30; Power Play, Saturday, July 7; Smash City, Saturday, July 14; Little Joe & La Familia, Saturday, July 28 and August has a whole new line up coming.

I hope you tried our world-famous Steak House located in the lower level of Sammy's Casino during your visit.

We look forward to your return visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Been to a number of Harrah's. Sadly this is the worst. Rooms are very dated, stained carpet, broken fixtures. Did have to complain to Housekeeping once day when the bathroom was not cleaned. Layout of the the casino is horrible (too many elevators to get to and from anywhere), and small number of the slot machines. Food was okay, but don't try to find anything after 12pm, everything closed. Staff was LOVELY, too bad they don't have a better facility to work at. About 2 blocks away is El Dorado. MUCH nicer but don't use same slot card.

Room Tip: I don't think there are any!
  • Stayed: June 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank Dawn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrahsReno, Customer Service at Harrah's Reno, responded to this reviewResponded 3 weeks ago

I wish you have visited our Joy Luck Noodle Bar that serves American cuisine during the late night hours, it is a 24-hour restaurant near Sammy's Showroom.

Thank you for bringing this to our attention.

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A TripAdvisor Member
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Reviewed 3 weeks ago

I always enjoy my stay at Harrah's Reno, the rooms are comfortable and easily accessed from several entrances. There are restaurants within the facility that accommodate most with a variety of foods severed. The easy check-in/check-out process is very convenient.

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrahsReno, Customer Service at Harrah's Reno, responded to this reviewResponded 3 weeks ago

Thank you for the FOUR STAR rating of us here at Harrah's Reno. I'm happy that you enjoyed your stay with us.

Please come see our show in Sammy's Showroom: "Simply The Best" is The Tina Turner Story, Thursday through Saturday, 7:30 PM through June 30. Coming July 12 to Sammy's Showroom will be Hot Jersey Nights, Thursday through Saturday, 7:30 PM. Our Summer Concert Series is on the Plaza now: Michael Franti, Friday, June 29; Big Bad Boogie Rock, Saturday, June 30; Power Play, Saturday, July 7; Smash City, Saturday, July 14; Little Joe & La Familia, Saturday, July 28 and August has a whole new line up coming.

I hope you tried our world-famous Steak House located in the lower level of Sammy's Casino during your visit.

We look forward to your return visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We were in Reno for the Women's National Bowling Tournament and stayed at Harrah's. We had a wonderful time, had a great room, and I actually won quite a bit at the casino over the week that we were there. The staff was great and responded to our needs quickly. We had dinner at the Steak House restaurant and it was a 4-Star meal from start to finish. I cannot recommend Harrah's highly enough! We will definitely be back!!!

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank S E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrahsReno, Customer Service at Harrah's Reno, responded to this reviewResponded 3 weeks ago

Thank you for the FIVE STAR rating of us here at Harrah's Reno. I'm happy that you enjoyed your visit with us and actually won quite a bit.

Please come see our show in Sammy's Showroom: "Simply The Best" is The Tina Turner Story, Thursday through Saturday, 7:30 PM through June 30. We also have our upcoming Summer Concert Series on the Plaza: Michael Franti, Friday, June 29; Big Bad Boogie Rock, Saturday, June 30; Power Play, Saturday, July 7; Smash City, Saturday, July 14; Little Joe & La Familia, Saturday, July 28 and August has a whole new line up coming.

I'm pleased that you tried our world-famous Steak House located in the lower level of Sammy's Casino during your visit.

We look forward to your return visit and we appreciate your recommendation.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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