It's a pricey day at $45 per for a family of 5. The staff is simply not customer focused and simply dont appreciate the business. A staff member and his supervisor preferred to refund our day because they dont allow family members to hold places in line for others (even if your going to the bathroom). If upper management focused more on the macro level of customer experience the likelihood is that we would come back and spend more money. We had a TERRIFIC experience at Mt Cranmore 2 days ago (while a smaller mountain--their employees genuinely cared about the consumer). I wouldn't go back to Attitash and certainly will tell all about how terrible they treat customers.
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