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Omni Bretton Arms Inn at Mount Washington Resort
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Reviews (533)
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340
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28
8
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All reviewsthe main hotelbig hotelmount washington resortshuttle servicebig houseski areadining experiencethe main dining roomhorseback ridingwinter wonderlandnew englandresort feecog railwaysleigh ridewonderful staygolf courseget away
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386 - 391 of 533 reviews
Reviewed 9 September 2013

Loved the driven. the resort is awesome looking but the devil is in the detail. I was ver disappointed in the way things were once i tried to sleep. Window air conditioning for a resort and that I spend all year working toward a nice vacation and can't' sleep is ridiculous

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton H, Manager at Omni Bretton Arms Inn at Mount Washington Resort, responded to this reviewResponded 29 September 2013

Thank you for the opportunity you provided us to serve you as our guest and for the valuable feedback which will allow us to improve the experience for our future guests. I wish I could tell you why the decision was made during the recent renovation to not address the window air conditioning units but can share that this is something we are working to correct. We are currently going through our budget process and are requesting capital to improve this situation. This feedback is helpful in demonstrating the need for these additional funds to be spent. I appreciate your feedback and hope to see you for a return visit in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2013

The Bretton Arms Inn is lovely with excellent guest quarters and the staff are amazing!!! The remodel is beautiful and adds to the gorgeous location!!! This establishment is kid friendly and is able to do it with maintaining a classiness!!!

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Courtney W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2013

The Bretton Arms transports you to a different era. Beyond the setting (which is beautiful), the ambiance is that of a charming and lovingly restored inn where comfort, serenity and elegance surround you. Our stay left us refreshed and rejuvenated. Still it was very hard to leave and return to the city.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
3  Thank TallulahBkhd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2013

We celebrated our anniversary at the Bretton Arms Inn. It was wonderful. We were greeted with a bottle of champagne and a cupcake. We were offered champagne at dinner also. I loved the breakfast. It was one of the best I have ever had. I would definitely recommend to friends.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Twinkletoes12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2013

Been coming here for over ten years, thru several managing companies. Omni refuses to acknowledge that people want great food on vacation, especially in this setting and at these prices. The talented chefs are there, just grossly under-utilized due to budget and profit-margins. The Bretton Arms Dining Room continues to outshine the other eating venues at the resort, by far. Still, none of the dining areas are what they could and should be for the prices. The lunch spots.....the pool and the golf cafe....are mediocre to good; the cook at the pool tries his best with their half broken grill. We had great steaks at Stickney's, perfectly done, but the presentation was sad and empty considering the cost. The main dining room buffet (now every night) offered acceptable food, none overcooked as you might expect, but it's essentially a fancy cafeteria. What a waste of a magnificent space. Judging from the way guests were dressed, I'd say people are craving a more elegant experience. I can hear the ghosts of a grander era sighing.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
3  Thank 56nash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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