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“Repeat Guests” 5 of 5 bubbles
Review of BEST WESTERN Concord Inn & Suites

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BEST WESTERN Concord Inn & Suites
Ranked #2 of 8 Hotels in Concord
Certificate of Excellence
Lockport,, United States
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Repeat Guests”
5 of 5 bubbles Reviewed 28 October 2013

We enjoy staying at this hotel. It is clean and comfortable. The rooms are well designed with ample space. The refrigerator and microwave are quite handy. The bed and pillows are fantastic! I always get an excellent night's sleep. We will return to this hotel.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Paula M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review, 28 December 2013
Hi Paula,

Thank you for visiting us again and sharing your experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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370 reviews from our community

Traveller rating
    146
    140
    52
    21
    11
See reviews for
140
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48
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Meriden, NH
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 22 October 2013

This kind of hotel is a hotel, with a bed, a window and towels. What was extra good this place was the staff actually was warm, cheerful and even knew about the area.
The room I had was on the third floor and while I could see an interstate the noise was OK and while I could hear hallway chatter, no one stayed loud very late. I put this in because the experience could have had a different texture in other circumstances.
That being said, there were real eggs on the complimentary buffet and decaf and regular tea in the room. I got a ton of work done, slept well and didn't have to wait long for the elevator. All those little things added to my cheerfulness about the place.
One downside was the smoke stink in the halls.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dinnaah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review, 28 December 2013
Dear Dinnaah,

Thank you for sharing your experience and the the feedback about our staff. It is the little things that make the difference, and I am pleased that your stay was "Cheerful". I appreciate your comments about the chatter in the hallway, and you are right that this could have influenced your experience. On a recent trip I had a group of kids slamming doors and playing outside my door early in the morning. It textured my mood quite poorly.

Sincerely,

Leon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
point de Bute, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 October 2013

the hotel location was convient for our use, well presented clean, accomdating to our needs or requests, very friendly staff, beakfast great, high quality bedding- good sleep will use again parking was great, has a pool internet acess

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Bryan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review, 28 December 2013
Hi Bryan,

Thank you for sharing your experience. A good nights sleep is a priority for me as well.

Leon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 October 2013

I stayed here for one night because I had meetings in Concord the next day and was pleasantly surprised. The hotel room was spacious, well-equipped with microwave and mini-fridge. The staff was also nice and helpful. The wifi was a bit spotty though and the bed sheets aren't the highest quality but it was otherwise fine.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank marrakesh1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review, 23 November 2013
Thank you for taking the time to share your experience. I am pleased you found our property suitable to your needs. We are currently working to rectify the issues we are having with our wifi and appreciate your feedback. I am sorry you did not find the sheets to your liking. Our sheets are provided by an independent laundry facility and I believe we rent their best quality sheet with the highest thread count. I will have to check to check if they have any other options. Again, thank you for sharing your experience.

Sincerely,

Leon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Libertyville
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 18 October 2013

Very good stay. was a little pricey due to colombus day weekend. but overall was a very good stay. I would recommend this motel to anyone. All of the services were very good and the staff was very helpful.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Edward M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review, 23 November 2013
Thank you for taking the time to share your experience at our hotel. I agree, Columbus Weekend is one of the pricier weekends to travel to the Concord area, it is one of the top five sell out weekends of the year. I am pleased you found our staff to be friendly and helpful and thank you for recommending us to your friends.

Sincerely,

Leon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
concord, United States
1 review
5 of 5 bubbles Reviewed 8 October 2013

I don't stay at hotels very often, but believe that I will make it a point to stay at Best Western whenever possible. The staff was very accommodating and polite and the hotel is pet friendly. I had my dog with me and they were very nice about finding me a room that would allow my dog! We had a great time.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Jessica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review, 10 October 2013
Thank you, Jessica, for sharing your experience. I hope your canine companion enjoyed their stay as much as you did.

Leon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 7 October 2013

We traveled to Concord to spend a weekend with our son who is attending college in the area. The hotel was clean, close to highways. A few things that we noticed that could be improved, is that we were in a non-smoking room, however it smelled like smoke, not when we first got there in afternoon, but at night when we returned to hotel from dinner. Not sure if it came thru vents or because we were near a door to go outside. Also we were on the 1st floor and the guests above us walked very heavy, floor and walls seem thin so you hear other guests. Even with these few things, we would still stay at this hotel. Overall it is great location for us, it was clean, had a nice size indoor pool (we did not use) and we enjoy having breakfast included in the morning.

  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review, 14 October 2013
Thank you for sharing your experience at our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Concord Inn & Suites

Property: BEST WESTERN Concord Inn & Suites
Address: 97 Hall St, Concord, NH 03301-3421
Phone Number:
Region: United States > New Hampshire > Concord
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Concord
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Concord Inn & Suites 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Best Western Concord Hotel Concord
Best Western Concord Inn And Suites
Concord Best Western

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