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“Seek this out in Concord”

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Comfort Inn Concord
Ranked #7 of 8 Hotels in Concord
Rochester, New York
Level 5 Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Seek this out in Concord”
Reviewed 21 August 2013

I stayed at the Concord Quality Inn in late June, 2013 primarily because I had a RoomSaver coupon. Was very pleased with my stay: greeting at the front desk was friendly, professional and local, rather than the national chain-clone that is so pervasive. My room was entirely comfortable: bed and linens felt upper class, the air conditioning was effective against the day's summer heat and the windows actually opened enough at night to catch a cooling breeze. The free breakfast had ample choices and ample space to enjoy them in. Although much of the building was under major renovation when i stayed, there was absolutely no noise or disturbance in any area that I visited. Suggests good planning. The property is an easy walk or a short drive to local eateries and attractions. The Concord Quality Inn is clearly a notch - or two - above "budget" properties. I would happily stay there again.

  • Stayed June 2013, travelled solo
    • Value
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Helpful?
Thank Matt14617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan O, Front Office Manager at Comfort Inn Concord, responded to this review, 7 September 2013
We appreciate your kind words. It is nice to hear when we have done well. We take pride in our staff being friendly and professional and hope that our rooms are comfortable for all our guests. I'm glad to hear that construction did not disturb your stay, hopefully you return to see the completed renovation to our exterior.
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218 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
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English first
Malone, New York
Level 4 Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 20 August 2013

I always pull the sheets down to inspect the beds. I found hair in both beds. There was a spider in the tub. A beer bottle cap on the floor and the box spring wasn't even on the frame correctly it was hanging out! We asked for a new room and the only other non smoking room available was their suite. Turns out to be right above the pool which is open until midnight and reopens at 5am so imagine the noise. And the jacuzzi tub in the new room didn't work.

  • Stayed August 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank cnx4789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan O, Front Office Manager at Comfort Inn Concord, responded to this review, 7 September 2013
Thank you for taking the time to let us know about your stay. I apologize that you found cleanliness issues with your room. I assure you that what you encountered is not the norm and your concerns have been discussed with housekeeping to prevent them from recurring.
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Orchard Park, New York
Level 4 Contributor
29 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 August 2013

First, thank you for having comfortable beds. I have a really bad back and it was a all most pain free night of sleep. Second, the staff is really pleasant and go above & beyond the call of duty. Thirdly, thanks for being a pet friendly hotel. Our dog Bella enjoyed her stay also.

Stayed August 2013, travelled with family
Helpful?
Thank Dawn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan O, Front Office Manager at Comfort Inn Concord, responded to this review, 22 August 2013
Thank you and Bella for your kind words. Good customer service is something we strive for, so it's nice to hear that we are going above and beyond your expectations.
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Level 6 Contributor
122 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 13 August 2013

The Comfort Inn in Concord was a good stopover. The staff was pleasant and helpful and the room was clean. The bed was comfortable, and a good night's sleep was a blessing! The motel is pet friendly. Right away hubby was pleased with the available coffee 24 hours a day! It is convenient to load/unload, and close to the interstates. The breakfast supplied with the room was good. On the list for sure for future stops when traveling in the area.

  • Stayed July 2013, travelled as a couple
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    • Cleanliness
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Helpful?
Thank greyhairedwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan O, Front Office Manager at Comfort Inn Concord, responded to this review, 22 August 2013
Thank you for telling us you enjoyed your stop in with us. We appreciate you letting us know that your room was clean and the bed was comfortable. I am glad that we were a convenient stop along your trip!
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New York City, New York
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 August 2013

Stayed here during a weekend touring Laconia. Bryan and Amanda were always very nice and willing to help and any way. Hotel was clean, comfortable close to downtown. not much in walking distance, but several things within a mile. Breakfast had something for everyone. Multiple gathering spots and large eating area. Hotel was fully booked when we stayed and didn't hear any complaints from anyone. Thanks for a great stay. Will return when in the area again!!

  • Stayed August 2013, travelled with friends
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Helpful?
Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan O, Front Office Manager at Comfort Inn Concord, responded to this review, 16 August 2013
Thank you for letting us know that you enjoyed your stay. I will make sure to pass your compliments along to Bryan and Amanda.
Clean and comfortable are high priorities for a hotel stay, I'm glad that we met your expectations. We will see you again soon!
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Ellsworth, Maine
Level 4 Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 August 2013

My mother and I stayed here for one night while visiting family. I got an excellent deal through AARP and after we arrived, decided I made a great choice. At both check-in and check-out I had friendly staff help me/answer my questions! Yes, you could smell chlorine, but only through the lobby/breakfast area. We did not take advantage of the fitness room, pool, breakfast or Wi-Fi, since we were only interested in a room. Room 214 was a clean, comfortable non-smoking double with comfortable beds, a good-sized TV, microwave and fridge. My only complaint would be the bottom of the tub/shower - it could have used a non-slip mat or something to that effect - other than that the shower was great and everything in the room was in proper working order. I would definitely stay here again while in Concord!!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank mainedowneastah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan O, Front Office Manager at Comfort Inn Concord, responded to this review, 15 August 2013
Thank you for letting us know that you were happy you made the choice to stay with us. I am glad to hear that everything was comfortable with your room.
We do actually have rubber bath tub mats at the front desk, next time you visit, just let us know you'd like one!
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Deer Park, Washington
Level 4 Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 August 2013

The cost per night at the Concord Comfort Inn is very high compared to other Choice Hotels properties around the country. Perhaps the region itself is expensive but I'm not sure why since the main somewhat-close attraction is New Hampshire Motor Speedway, about a 25 minute drive away in no traffic. I was not visiting on a major race weekend.

I stayed at the hotel for 4 nights. For the first two nights the hotel was 100% full (good for them!). It seemed that there must have been some sort of event for young teenage girls, since the hotel was overflowing with them running and yelling in the halls. Not the hotel's fault there.

However, all hot breakfast food had been completely eaten by the time I arrived each morning 15 minutes or so after breakfast started being served. While I'm happy that the hotel is doing such great business, one would hope they would understand that they might need to provide more breakfast when the hotel is full.

The internet service was unusable during the evenings for the entire course of my stay (even after the hotel emptied out on day 3). The AT&T service was maybe one bar, so even my regular fall-back of tethering to my phone was not an option.

On the plus side my room was nice and although I didn't use the pool or the fitness room, they both looked good.

The hotel either needs to revise their pricing, or sort out their internet and breakfast service.

  • Stayed July 2013, travelled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank christ0fu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan O, Front Office Manager at Comfort Inn Concord, responded to this review, 15 August 2013
I'm sorry to hear you were not satisfied with your stay. We try our best to keep our rates competitive for the area. Please be assured that even though we might have been busy, our breakfast server continues to replenish the buffet until the end of breakfast.
We appreciate your feedback and will be addressing the issues that you experienced.
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Additional Information about Comfort Inn Concord

Property: Comfort Inn Concord
Address: 71 Hall St, Concord, NH 03301-3420
Phone Number:
Region: United States > New Hampshire > Concord
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 8 Hotels in Concord
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn Concord 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Comfort Inn Concord hotel is known for its friendly staff, excellent service, and beautiful Concord accommodations. Centrally located off I-93, this NH hotel is situated near Mount Sunapee, Pats Peak, NHMS & Capital Center for the Arts. Hotel features and amenities include: heated indoor pool, whirlpool, sauna, and business center. Complimentary breakfast is served daily and select dog-friendly rooms are available upon request. All guest rooms come equipped with microwaves and refrigerators. ... more   less 
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Also Known As:
Comfort Inn Concord Hotel Concord
Concord Comfort Inn

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