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Holiday Inn - Concord Downtown
Ranked #6 of 8 Hotels in Concord
Montreal, Canada
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great”
5 of 5 bubbles Reviewed 3 September 2013

I got this hotel for 75$ a night, which I paid with some "Hotwire" dollars that I had in bank. Great deal according to me. The hotel is well located in downtown Concord. The room was spacious and clean.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brutus71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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231 reviews from our community

Traveller rating
    57
    96
    51
    18
    9
See reviews for
56
55
25
51
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Any
English first
Vermonville, New York, USA
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 2 September 2013

Very nice stay. Helpful staff and comfortable room. I can't rate the pool as I didn't use it or see it. The location was great to walk downtown for shopping and dinner. I think they do need some updates but overall it was a pleasant stay.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maysmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
1,150 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 709 helpful votes
4 of 5 bubbles Reviewed 29 August 2013

We loved this hotel. Arrived at about one p.m. exhausted after traveling since midnight and had no problem with early check in. The front desk staff was just fantastic - so friendly and welcoming.
We were delighted with the coupon for two free items from the hotel's convenience shop and were pleased that they carry Honest Ade products instead of the usual sugar drinks.
We had no idea when booking that we were only a couple blocks from the state capitol building. It's only a five minute walk if you want to explore the government district.
The hotel is very close to lots of restaurants and is only a block off the interstate. Couldn't be more convenient.
We absolutely love the beds and pillows at ICH Group hotels, and this was no exception. Talk about heavenly sleep. The king room was large, with a sofa and easy chair, desk and chair, dresser, large flat screen TV, microwave, mini-refridge, hair dryer. The closet door is a full length mirror, always an important consideration.
Lots of good lighting, but also room darkening blinds. We didn't hear a sound in our third floor room, either from the hallway or from outside.
Great Wi-Fi reception (and free). Parking is also free.
I needed to send a fax before we left and expected to pay a fee for using the business center, but the front desk sent the fax for me at no charge.
We asked for late check out because we overslept, and had no problem with a noon departure instead of 11 a.m.
This hotel is exactly what you'd expect from Holiday Inn, but the front desk staff makes it exceptional. Every one of them was truly a pleasure.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FancyFree55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toulouse, France
Level Contributor
77 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed 24 August 2013

The hotel is generally OK. The rooms are large and comfortable, Internet is free and the staff are nice and professional. You are only a few minutes walking distance from the main area of bars and restaurants in Concord. The rooms could do with some updating as they look worn and outdated. However, the hotel's main problem is the paper thin walls. If you are unlucky to get noisy neigbours like I did, forget any chance of a decent rest. It was a shame because other than that the hotel was more than satisfactory.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Victor1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn - Concord Downtown, responded to this review, 12 September 2013
Dear Victor1234,

Thank you for the candid review. It is lovely to read you likes our staff and found the rooms comfortable. However, we regret you stay was negatively impacted by the level of noise created by other guests during your stay. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you give us a chance in the future to make your stay as best as it can be.

Again, many thanks for the feedback and our apologies for the shortfalls.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 13 August 2013

Stayed at the Holiday Inn for 2 nights. Checked in Friday late past 1am and had no issues at all. Nice big room with a nice LCD TV. Hotel location is great right off the I93. Also nice restauraunts and bars near by but Bars close at 1am.

2nd time i stayed here and i would def do it again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Atl4life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, Utah
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 8 August 2013

Being a professional traveler in the hospitality business, this location fit its need for the time being. Check in was pleasant and would make a quest feel comfortable. Overall rating would be fair only due to inspection of the room. Overall it was clean but did show wear and maintenance clearly was done by a handy man and not a professional in the field (paint spots in the carpet).

Room Tip: Inspect what you expect.
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn - Concord Downtown, responded to this review, 24 August 2013
Dear Bill D,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding maintenance. We will look into this point. We are confident the necessary adjustments will be made, in order to ensure complete guest satisfaction. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Finger Lakes Wine Country, New York
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
4 of 5 bubbles Reviewed 5 August 2013

We arrived at the Holiday Inn Concord with a gift certificate for two nights.

It was an easy find, driving from Interstate 93. We arrived late afternoon on a Saturday, and parking was very nice, plenty of room for a large car. Front desk honored our special requests, and we had a great room on the 4th floor overlooking the Main Street and downtown. Check in went smoothly and the front desk women were extremely helpful.

The room included a King bed, nice furniture, an awesome 48 inch flat screen TV, a refrigerator and a microwave oven. The bathroom was especially nice with the granite counter top and granite surround (I want one at my house) in the shower. I loved the coconut lime lotions and shampoo from Bath and Body Works. Everything else in the room was well kept. We had a view of the Main street and the Capitol building.

The business center computer was slow. It worked fine for printing a map to get home. It is in a pleasant location, next to the registration counter and in a beautifully decorated lobby. It was good to have the free internet access.

There were two benches outside of the front door intended for smokers. I sat there one rainy evening taking to my friend by phone. It was a pleasant spot, with soft music from the hotel in the parking lot, and a great view of the capitol building.

The pool was warm and clean. Only down side was that there was rust.

We had the breakfast buffet. On the buffet, I liked the diced fresh fruit the best. There were meats, eggs, breads, sweet rolls and danish, cereals, yogurt, fried potatoes, juice and coffee all for $9.95. Be careful not to fall on the steps to the buffet! It was very difficult to see the light colored wooden steps that blended in with the same color floor below.

The location is especially wonderful if you are there to walk the picaresque streets of Concord and to enjoy that city's culture. Our vacation consisted of visiting local pubs and shops, and relaxing at the Holiday Inn. We loved it here.

The staff treated us kindly and we were very comfortable at this hotel. Thank you for a wonderful stay for our once in a lifetime opportunity to visit Concord!

And thank you Christie for taking my reservation by phone.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SenoraSofia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn - Concord Downtown

Property: Holiday Inn - Concord Downtown
Address: 172 North Main Street, Concord, NH 03301
Phone Number:
Region: United States > New Hampshire > Concord
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Concord
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn - Concord Downtown 3*
Number of rooms: 122
Official Description (provided by the hotel):
Concord Hotel's Guests Make Most of Downtown Location Situated in the heart of New Hampshire's capital city, this Holiday Inn(R) Concord hotel's location on Main Street is ideal for all travelers. Not only is the hotel just steps from the city's culturally rich downtown, but it is close to many businesses, as well. You can find a number of companies and institutions in Concord, NH. The hotel's business guests appreciate their proximity to Concord Hospital, the UNH School of Law, St. Paul's School, New Hampshire Technical Institute and PSNH/Bow Power Plant. The hotel is close to I-93 and I-89, making longer commutes easier for the hotel's business travelers. In Concord, NH, make it a point to look up and observe the historic architecture and landmarks throughout downtown. The cultural influence carries through to the restaurants, shops and pubs and creates a one-of-a-kind experience in downtown Concord, NH. The hotel's visitors also enjoy the beauty created by the fall foliage and the winter snow. In fact, patrons can travel just 18 miles to go to Pats Peak for excellent skiing, snowboarding and tubing. The Holiday Inn(R) Concord Downtown hotel provides our guests with convenient amenities like free wireless Internet access. EJ's on Main offers guests fantastic cuisine, while the indoor pool, sauna and whirlpool offer refuge from the winter cold or a long day. Stay with us for a unique visit to Concord's city center. ... more   less 
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Also Known As:
Holiday Inn - Concord Hotel Concord
Concord Holiday Inn

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