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“It is Good For What It Is” 4 of 5 bubbles
Review of Holiday Inn - Concord Downtown

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Holiday Inn - Concord Downtown
Ranked #6 of 8 Hotels in Concord
Boston, Massachusetts
Level Contributor
138 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“It is Good For What It Is”
4 of 5 bubbles Reviewed 24 November 2013

The rooms were clean and roomy, but with no special ammenities or flair. The staff was pleasant in general, but nothing beyond what should be expected. Based on location it was fairly priced and was very good for what we needed - a homebase while we were in town for a concert - but it is nothing particularly special or memorable.

Stayed November 2013, travelled with friends
Helpful?
Thank Fferffee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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228 reviews from our community

Traveller rating
    56
    96
    50
    18
    8
See reviews for
56
54
25
50
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Any
English first
Melton Mowbray, United Kingdom
Level Contributor
323 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 bubbles Reviewed 10 November 2013

Love the Holiday Inns and as usual this was was an excellent example. Great location if as we were, you are travelling through New Hampshire. We were in the area for the foliage and it really starts from Concord northwards. Excellent service, rooms, staff and numerous eating places in the town, about a ten minute walk away. Concord is also a nice place to spend a day - the State's Capital.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank J0seyWhales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 5 November 2013

As a Hotel itself this Hotel is decent enough, the rooms are clean, large enough, not too noisy (unless the neighbours in the other rooms decide to have conversations in the hallways & thus allow their very young children to run up & down the hallways at 2-3am, and there is NO Staff downstairs to answer the telephone to register this issue). But what truly MAKES this Hotel EXCEPTIONAL are a few members of Staff (Madison, Alexandra, and Emily (NIGHT Shift, of course when she is on duty)). These members of Staff truly make this Hotel THE place to stay when in Concord, NH. They are the MOST Helpful. KIND, Generous (of their time to explain the area etc), Informative, Understanding. They go beyond the call of duty in my opinion. The Restaurant that is 'attached' to the Hotel is definitely NOT worth the effort. They are understaffed, do not seem capable to provide the bare minimum of service (even for a side of bacon & a side of toast no butter). Also the Manager on Duty (new) should definitely TAKE lessons from the above mentioned Staff members when it comes to his Customer Service Skills & manners, quite a rude demeanour. The Rates at the Hotel are very very reasonable, and the location for the Hotel are so central (just literally off the Motorway, even for a completely new Tourist, so easy to locate), walking distance to great restaurant Tandy's.

Room Tip: Make sure on the SouthWest Side.
See more room tips
  • Stayed September 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank arync
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McLean, VA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 25 October 2013

This hotel is well located. It is clean and practical. It does not have any significant weaknesses. The reception staff is invariably friendly and helpful.

We stayed on the occasion of a wedding and it proves to be a convenient place to lodge many of the wedding's guests.

Jean-Pierre and Ofelia.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 656Jean_Pierre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glen Mills, Pennsylvania
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 22 October 2013

we recently stayed here and the hotel was very good with all the necessary amenities. very clean, staff were very helpful. the onsite restaurant was also very good. a very enjoyable and pleasant stay.

  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AravindBabu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy, New York
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 20 October 2013

We stayed at the Downtown Concord for a wedding and the reception was at the
hotel. The room was very comfortable and clean. Only problem was no full length
mirror in the room or in the hallway. It is important when you want to see the entire
outfit.

The staff was very helpful with any questions we had. They were also very friendly and pleasant!

  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fez H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Paul, MN
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 8 October 2013

Downtown Concord, NH is a great place, and is architecturally rich in tradition. The Downtown Holiday inn is not brick faced, but somehow does not seem out of place. It is an older building and shows some wear. It is, however, fairly priced for the area(not inexpensive @ $ 139./nt) and offers the usual amenities. What made this a good experience for me was the interaction with thee staff members, one Night and two Morning. Very helpful, very pleasant ..... genuinely.

  • Stayed October 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SeaStock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn - Concord Downtown, responded to this review, 24 October 2013
Dear SeaStock,

Thank you for providing us with a very considerate review and for staying with us. Our pleasant and helpful staff strive to make each guest’s stay unique and it sounds like they were able to accomplish that for you. Your positive feedback makes it all worth our efforts.

Again, thank you for the feedback. This helps in becoming a better hotel.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn - Concord Downtown

Property: Holiday Inn - Concord Downtown
Address: 172 North Main Street, Concord, NH 03301
Phone Number:
Region: United States > New Hampshire > Concord
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Concord
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn - Concord Downtown 3*
Number of rooms: 122
Official Description (provided by the hotel):
Concord Hotel's Guests Make Most of Downtown Location Situated in the heart of New Hampshire's capital city, this Holiday Inn(R) Concord hotel's location on Main Street is ideal for all travelers. Not only is the hotel just steps from the city's culturally rich downtown, but it is close to many businesses, as well. You can find a number of companies and institutions in Concord, NH. The hotel's business guests appreciate their proximity to Concord Hospital, the UNH School of Law, St. Paul's School, New Hampshire Technical Institute and PSNH/Bow Power Plant. The hotel is close to I-93 and I-89, making longer commutes easier for the hotel's business travelers. In Concord, NH, make it a point to look up and observe the historic architecture and landmarks throughout downtown. The cultural influence carries through to the restaurants, shops and pubs and creates a one-of-a-kind experience in downtown Concord, NH. The hotel's visitors also enjoy the beauty created by the fall foliage and the winter snow. In fact, patrons can travel just 18 miles to go to Pats Peak for excellent skiing, snowboarding and tubing. The Holiday Inn(R) Concord Downtown hotel provides our guests with convenient amenities like free wireless Internet access. EJ's on Main offers guests fantastic cuisine, while the indoor pool, sauna and whirlpool offer refuge from the winter cold or a long day. Stay with us for a unique visit to Concord's city center. ... more   less 
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Also Known As:
Holiday Inn - Concord Hotel Concord
Concord Holiday Inn

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