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“Horrible customer service!”
Review of Cove Camping Area

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Cove Camping Area
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Horrible customer service!”
Reviewed 25 July 2013

First of all, the phone was answered with a grumpy "hello" when I called to check availability for a few campsites. I wanted to book two sites for 6-8 RESPONSIBLE adults, but when I said 'adults' the women LAUGHED over the phone and said 'no'. Mind you I hadn't even given her the dates yet and all she could do was laugh and turn down my business. I understand this is a family campsite, so as friendly, family oriented adults we were expecting to be considerate of the campsite's policies. We were not looking for a place to get drunk and be rowdy (I know it is wrong to assume, but I'm pretty certain this is what this women was thinking), we were simply looking for a place to sleep for the night. I find it VERY unprofessional of this women [who answered the phone] to PROMPTLY dismiss my business.
For this reason, I will not suggest this business to anyone who is looking for campsites in the Conway area, as their first impression was RUDE, INCONSIDERATE, and UNPROFESSIONAL.

  • Stayed July 2013, travelled with friends
    • Service
Helpful?
3 Thank LoveBird5942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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  • English first
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English first
Boston, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 October 2011

We've camped here twice this summer. Which says enough for me to want to come back. Let me start with saying, I just started liking camping last year, normally I'm a 4 star + hotel lover, but camping disconnects me from the world I like that. We have 3 kids, only 2 camp with us, 6yrs and barely 2 yr old boys. We have a large 3 room tent.

First site was a great location to the bathroom and the main building, which I noticed the covered picnic are has WIFI... might get teen daughter to go next time! The site was a little rocky but managed our large tent. But finding flat land for other things were rough. But the boys enjoyed climbing around, also gave us a little elevation from the road and rain! Great water views.

Second time we stayed on a much flatter nicer plot but felt uneasy with cars that did have to drive by. Again beautiful views of the water.

both pads had fire circles but not grills. Both had picnic tables. I felt it was quiet since we are early sleepers. I LOVED no dogs during certain months, I believe it was July and August. This appealed to us with a child afraid of dogs.

It was in great location to get to North Conway attractions. The bathroom facilities were usable. Still better then using the woods! =)

There is a playground, beach, docks, rec. center played movies, had a little shopping.

  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Deccaiti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, MA
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 10 August 2011

If you are tent camper with a boat, this is a perfect spot.
If you want RV amenities like 120 volts to run an AC or Microwave in your RV, this is not a good choice. We camped here with friends, they had a nice lakefront site and we were nearby on site 19, gravel was reasonably level and we were able to set up our 30ft RV no problem.
We plugged into a 30amp box but never got more than 108 volts in the unit. 2 folks in trailers next to us also popped their breakers.
The well was also broken and there was only a hose with potable water at the office to fill jugs.
In a nutshell, if you come in an RV, be prepared to dry camp. Fill your fresh water tank if you don't want lake water in you unit.
The owners offered to give us all of our money back which we declined since we were visiting friends. They were apologetic. I would only suggest that they not advertise as having full hookups.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mudturtle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cove Camping Area

Property: Cove Camping Area
Address: Cove Rd (from Stark Rd, via Rt. 113), Conway Lake, Conway, NH 03818
Region: United States > New Hampshire > White Mountains > Conway
Hotel Style:
Ranked #7 of 10 Speciality Lodging in Conway
Number of rooms: 97

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