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“Excellent Suites and Superb Staff”

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Homewood Suites by Hilton Dover
Ranked #2 of 6 Hotels in Dover
Certificate of Excellence
GreenLeadersBronze level
Reviewed 30 September 2013

This hotel by Hilton was perfect for accommodating our family and friends that came to Dover for our son's wedding at the Rivermill at Dover Landing. Everyone was from out of town, including us. The suites provided us all the space we needed for the weekend to relax, rest, and visit. Each room had comfortable beds, a living room area, and a small kitchen with sink, dishwasher, microwave oven, refrigerator and a table/chairs. The best part of our stay was the fantastic staff. Jossalyn checked us in and out and was very friendly and helpful. Hillary provided us recommendations on what to do Saturday morning since the wedding wasn't until 5 pm. She suggested visiting the seashore at Ogunquit ME and doing the Marginal Way walk. It was beautiful including the route she mapped out for us to drive there. The lobster rolls we got at the end of the walk were yummy. The night manager, Patrick, went out of his way to ensure the wedding party, family, and friends were able to gather back at the hotel to socialize after the rehearsal dinner Friday and after the wedding reception Saturday in the hotel lobby and breakfast area. He was so accommodating and by keeping the parties out of the suites and making the common area of the hotel available instead, hotel guests who wanted to sleep were not disturbed. He's a smart guy. Patrick even prepared some snacks for us. The staff are all about customer service! A few other great features included the complete breakfast served in the morning in the hotel which also provided another opportunity for us all to get together and catch up, the Mexican restaurant, Margaritas, right across the parking lot from the hotel, and the hotel is also allows dogs. Anyone who wants a great location to have a wedding reception should check out Rivemill at Dover Landing and reserve rooms for everyone at this hotel! You won't be disappointed.

Room Tip: The suites at either end of the hall are the quietest, especially on the 4th (top) floor.
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  • Stayed: September 2013, travelled with family
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Thank d2aviators
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodDoverNH, General Manager at Homewood Suites by Hilton Dover, responded to this reviewResponded 5 October 2013

What a Wonderful Recommendation! Thank you for taking time to share your feedback. I am thrilled that everyone in your wedding party enjoyed their stay with us and had a great weekend. I have personally passed on your gratitude to each staff member who went above and beyond to make your son’s wedding more memorable. Please feel free to contact me if there is anything I may assist you with. Thank you again and Have an extraordinary day!

Vic Patel, General Manager.

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382 - 388 of 503 reviews

Reviewed 29 September 2013

Stayed for a month on a business trip. And the staff was great from the start. I left for work in the morning before the 6 AM breakfast start but there was always something available for breakfast. Dinners Monday through Friday were great. Wendi always went out of her way to have food for everybody at dinner and would even put together "to go" boxes for folks that couldn't make it back to the hotel before the end of the allotted dinner time. With a cooktop in the room and grills available for the guests to use, I didn't have to go out for every meal if I chose. They also have passes for guest to use a local gym if they want to do more than the 1 elliptical machine and 2 treadmills available on the property. Overall I had a great stay and the staff was wonderful and did everything they could to ensure everything was to my satisfaction.

  • Stayed: September 2013, travelled on business
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Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodDoverNH, General Manager at Homewood Suites by Hilton Dover, responded to this reviewResponded 5 October 2013

Hello Robert C.,

We truly appreciate you taking time to share your feedback and wonderful recommendation. I am pleased that you enjoyed stay with us while you were on long business trip and excited to learn that our staff made your stay more pleasurable while you were away home. As we hope to see you in future please feel free to contact me directly if there is anything I am assist you with. Thank you and Have an extraordinary day!

Vic Patel, General Manager.

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Reviewed 21 September 2013

Looking to not spend a fortune and get a clean comfortable suite (no less). You can even bring your dog! Staff is always very friendly and accommodating. We always stay here when we are in the area. They give a 20% to people who have a patient (horse) next door at New England Equine, in which we take our horses to. Free breakfast, convenient to town.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Robin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodDoverNH, General Manager at Homewood Suites by Hilton Dover, responded to this reviewResponded 28 September 2013

Hello Robin T,

Thank you for taking time to share your commendation and your experience at Homewood Suites Dover, NH. I am thrilled to learn that our staff and accommodations have exceeded your expectations and have earned your loyalty. As we look forward to seeing in the future please feel free to contact me if there is anything else I may assist you with. Thank you and have an extraordinary day!

Vic Patel, General Manager

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Reviewed 21 September 2013

I had an excellent time during my stay thanks to Patrick the night auditor!!! He was fantastic and went above and beyond the norm for my wedding guests!!! Thank you for making the night extra special for everyone Patrick!!!

  • Stayed: September 2013
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Thank TatianaCulotta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodDoverNH, General Manager at Homewood Suites by Hilton Dover, responded to this reviewResponded 28 September 2013

Hello Tatiana Culotta,

Many Thanks for sharing your feedback with us. I am glad to hear that all your wedding guests enjoyed their stay with us. I am very proud of Patrick for his extraordinary hospitality and have commended him. Thank you again for your recommendation and have an extraordinary day!

Vic Patel, General Manager

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Reviewed 21 September 2013

This stay was the most amazing stay I have had in all my hotel experiences. The minute I arrived Patrick made me feel as if I was at home. We were with a wedding party and every person I talked to agreed that he was the best attendant the hotel had to offer. We arrived late and were very tired and he made everything easy and even offered us a healthy midnight snack. Patrick should be the manager because his customer service is amazing.

  • Stayed: September 2013
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Thank Leanna0988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodDoverNH, General Manager at Homewood Suites by Hilton Dover, responded to this reviewResponded 28 September 2013

Hello Leanna0988,

We truly appreciate you taking time to share your experience and candid recommendation with us. I am pleased to learn that Patrick made stay more enjoyable during busy wedding schedule. I have commended Patrick for his kindness. Thank you again and Have an extraordinary day!

Vic Patel , General Manager

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Reviewed 18 September 2013

Always love these Hilton hotels. The business center, free evening meal and drinks are worth the stay when you don't have to have a late meal. Rooms are always nice with plenty of room to relax. This location has a Mexican restaurant just across the parking lot.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank TM T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2013

We stayed at this hotel for 2 months while we were searching for a new house. This hotel is in a great location for exploring the seacoast region. The rooms are clean and the beds are comfortable. Great value for the money.

I cannot speak highly enough about the staff. From the Front desk to the cleaning staff, everyone was extremely nice and helpful with recommendations for the area. Special mentions for Stacey, Alissa, Jossalyn and Tiffany. Our highest praise goes to Wendy the dinner hostess. She was awesome! Making typical hotel dinners something to look forward to. My daughter still asks when we will go back to see Miss Wendy. I have stayed at a lot of hotels but the staff here put most of them to shame with their ability to make you feel like family.

When we have family come visit us we will recommend they stay here.

Room Tip: We had a room on the 3rd floor at the end of the hall and it was really quiet.
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  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sandsailor113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodDoverNH, General Manager at Homewood Suites by Hilton Dover, responded to this reviewResponded 28 September 2013

What a wonderful recommendation! Thank you for taking time to share your feedback with us. I am very delighted to learn that our staff made your stay more pleasurable. I will personally pass on your commendation on your behalf. As we look forward to seeing you in future, please feel free to contact me directly if there is anything I may assist you with. Thank you again and Have an extraordinary day!

Vic Patel, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Dover

Address: 21 Members Way, Dover, NH 03820-5919
Phone Number:
Region: United States > New Hampshire > Dover
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Dover
#2 Family Hotel in Dover
#4 Romantic Hotel in Dover
Price Range: £74 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Dover 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Homewood Suites Dover Hotel Dover

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