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“Wonderful Experience” 5 of 5 bubbles
Review of Comfort Inn & Suites Dover

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Comfort Inn & Suites Dover
Ranked #4 of 5 Hotels in Dover
Certificate of Excellence
1 review
“Wonderful Experience”
5 of 5 bubbles Reviewed 24 July 2014

The rooms are great, service are excellent. We reached out to the management for helping us out in a billing matter although it was one month over after our stay. It was quite urgent and we worked with Ken one of the staff in the hotel. He and the management did a great job and expedited the process and helped to resolve the issue.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Srikanth J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth T, Manager at Comfort Inn & Suites Dover, responded to this review, 1 August 2014
It was a pleasure speaking with you regarding the billing change that you wanted to perform. Thanks for taking the time to post the review and we look forward to your return to the area.

Regards,
Kenneth Tarara
Manager
Comfort Inn Dover
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282 reviews from our community

Traveller rating
    162
    65
    29
    11
    15
See reviews for
99
71
13
52
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Griswold, Connecticut
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 23 July 2014

It was a nice place to stay, but a little bit on the pricy side. The styling and rooms are exactly what you'd expect from a Comfort Inn. I had one of the suites, it was very spacious and included a full refrigerator, stove top and microwave. The mattress was a bit soft. The hot breakfast consisted of egg patties, sausage, and one waffle iron in which there was always a line for. The swimming pool was always cloudy. Workout room had only 4 machines in it. Because there was a little league baseball team also staying here at the same time, there were loud kids running through the corridors at all hours of the night.

Room Tip: Choose a room on the top floor so you won't have kids running on your head.
See more room tips
  • Stayed July 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank MrJo_CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth T, Manager at Comfort Inn & Suites Dover, responded to this review, 1 August 2014
MrJo,

I am sorry to hear that you experienced some shortfalls during your stay. I would like the opportunity to speak with you further. Please reach out to me at 603-750-7507.

Thanks,
Kenneth Tarara
Manager
Comfort Inn Dover
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bartlett, New Hampshire
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 15 July 2014

The hotel was fully booked. We ended up paying more than usual because of this. They upgraded me to business class. The room had recently been remodeled and was in great condition. We were on the top floor, which was good as I hate having loud people on top of me. The room was clean and comfortable. Front desk folks were great. We walked over to the 99 for a quick dinner. Then up before breakfast was served for a swim meet for my son. Only reason for the 4 instead of a 5 was the price.

  • Stayed July 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dave603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth T, Manager at Comfort Inn & Suites Dover, responded to this review, 23 July 2014
Good Day,
I am glad to hear you enjoyed our newly renovated rooms. I will be sure to share your experience with the entire team, and we look forward to your return next time you are in Dover.

Thanks,
Kenneth Tarara
Manager
Comfort Inn Dover
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berwick, Maine
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 6 July 2014

I almost fell out of my chair seeing what the rates were between this hotel and the Hampton Inn next door. Absolutely priced so high, really we are not on the beach here people. To try and save money I used Kayak and got a better deal but then found out why. The moment I opened the door I found out it was a smoking room. Of course that would explain the rather large burn hole in the blanket. The housekeeping is getting bad as well. Oh the ashtrays were clean but, get the bugs out of the light fixture in the bathroom, yes they show up when you turn a light on.
I guess they don't have towels by the pool anymore either, don't forget to bring one down.

Room Tip: 313 is a smoking room.
See more room tips
  • Stayed June 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Brenda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kayle L, General Manager at Comfort Inn & Suites Dover, responded to this review, 12 July 2014
Thank you for taking the time to share your comments.
We apoloize you were dissatisfied with our housekeeping efforts and the shortage of pool towels. I appreciate your feedback and have discussed every issue in your comments with the housekeeping staff. We strive for perfection in our hotel rooms and the service and comfort of our guests is a top priority.

Best,
Kayle, GM
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Deerfield, New Hampshire
1 review
5 of 5 bubbles Reviewed 4 June 2014

Welcomed by a very friendly front desk agent who was able to adjust our room to accommodate a last minute guest. Very comfortable and clean room with a great pool and hot tub! Wonderful hot full breakfast to wake up to in the morning. Great service! Great location! Great stay!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TJames123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kayle L, General Manager at Comfort Inn & Suites Dover, responded to this review, 12 June 2014
Thank you for taking the time to share your positive comments regarding your recent stay at the Comfort Inn and Suites in Dover, NH. We're glad to hear you had enjoyed your stay. We look forward to serving your lodging needs in the future!

Best,
Kayle, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carrabassett Valley, Maine
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 June 2014

We had to unexpectedly spend the night in Dover, NH and booked Comfort Inn via Hotwire and were pleasantly surprised - clean, comfortable, spacious room, friendly service, good breakfast.
Location convenient and 99 Restaurant right next door as well as other chain restaurants right at the same intersection.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Al K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth T, Manager at Comfort Inn & Suites Dover, responded to this review, 4 June 2014
Thanks for taking the time to review our hotel. I appreciate the kind words and will be sure to share it with the staff! We look forward to being your hotel of choice when in the Dover area.
Thanks,
Kenneth Tarara
Comfort Inn & Suites
Dover, NH
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

This is a great place to stay if you are unable to stay at the Homeward Suites Hotel. The location is perfect, the staff is very accommodating and genuinely friendly. One thing I have never seen before, the option to have soft and hard pillows on your bed, they are actually stacked on your bed. Awesome! Only down side is they do not have a very good wifi...it is not secured with a hotel password either. I had to tether my cell phone to get passable internet speed to be able to use my laptop.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Laughlines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth T, Manager at Comfort Inn & Suites Dover, responded to this review, 4 June 2014
Thanks so much for taking the time to review the hotel. I am glad to hear you enjoy both the Homewood Suites and Comfort Inn & Suites while in Dover, NH. The pillow options was a nice addition to our bedding package in 2013, and such as yourself we get great reviews about it. In regards to the Wi-Fi, i apologize that you were having connection trouble. We do follow the brand requirements in having an access page without a password, per requirements. I hope that the next time you are in Dover, NH we get to see you and potentially address any issues you have with the internet.
Thanks,
Kenneth Tarara
Comfort Inn & Suites
Dover, NH
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites Dover

Property: Comfort Inn & Suites Dover
Address: 10 Hotel Drive, Dover, NH 03820
Phone Number:
Region: United States > New Hampshire > Dover
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Dover
#4 Family Hotel in Dover
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn & Suites Dover 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Comfort Inn & Suites Dover Hotel Dover
Comfort Inn And Suites Dover
Dover Comfort Inn
Comfort Inn Hotel Dover

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