We made reservations months ago to stop at this hotel on our way to Maine. We specifically picked this hotel because of the availability of the room type we needed. We checked in late on Friday evening and was told we were in room 127 and when the hotel key would not work we looked at the card holder and it said 125, Tried that and it worked. Hopefully no one was on 127 and was panicked thinking some one was trying to break into their room. Upon walking into the room we discovered it was two full beds, We had booked a king suite room. My fiancee went immediately to the desk and told them and they said he was wrong that is what we booked. He came to the room and looked up our reservation on his email and our confirmation said it was a king bed suite. He went back to the desk with the confirmation number and the lady still claimed we were booked for a double full beds and said it would be the same price no matter what size the beds were anyway. The bathroom floor was dirty and the rug in the room could use a good shampooing. The only positive I have to say is the air conditioner was wonderful!! The breakfast was not bad for a free breakfast. I found it rather ironic that on the bed stand there is a laminated letter from the management saying that if you do not get first rate service form the staff to make sure to let them know because they strive to make sure all needs are met. Evidently the staff have not read that letter yet!! We will not stay here again and will not recommend this hotel at all. We used rewards points to book this room and will make sure that the hotel chain knows how disappointed we were with the room we were given on Monday morning.
- Official Description (provided by the hotel):
- Summer is up on us at the Days Inn Dover Durham Downtown hotel! Book a room at this pet-friendly hotel, and get more out of your next trip. Conveniently located off Route 108, our Downtown Dover, NH, hotel near University of New Hampshire and just 33 miles from New Hampshire Motor Speedway is a great value. Our free parking lot makes it easy to get on and off the road. Coming to the area to visit the University of New Hampshire? We are less than a 15 minute drive to the campus! Make each morning shine with our Daybreak complimentary breakfast featuring a make-your-own waffle station, juice, coffee and more. Our non-smoking hotel features free Wi-Fi Internet access in all rooms as well as a business center and meeting space. After a long day, relax in our Heated Indoor Pool with Jacuzzi(R) hot tub. Kids 17 and under stay free with an adult. All guest rooms include a Coffee Maker, TV with expanded cable and HBO, a clock, iron and ironing board, hair dryer, and personal safe. We have a 24-Hour Front Desk Service as well as Laundry and Valet Service available. Daily or weekly rentals are also available! ... more less
- Reservation Options:
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- Also Known As:
- Dover Days Inn Durham