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“Not the hotel for our family, felt dirty.”

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Best Western White Mountain Inn
Ranked #1 of 5 Hotels in Franconia
Connecticut, US
Level Contributor
109 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Not the hotel for our family, felt dirty.”
Reviewed 8 July 2014

As a family we try not to have super high standards in inexpensive hotels (obviously this isn't a 4 or 5 star hotel), but still we expect cleanliness. I just felt the room was tired and hadn't had a thorough cleaning in a very long time. The bathroom floor and around the door was very chipped and the floor was grimy. The handle to turn the water on in the shower wouldn't stay on either. In the bedroom there were stains on the walls! We killed a couple of bugs too and my kids were scared there would be more overnight. My brothers family stayed in a room a couple doors down from us and it smelled terribly of urine, so gross!

The pool was big, but it needed an update and again appeared dirty. My kids had blue specks on them from the pool surround, my son even touched the edge at one point and ended up with a white hand where the plaster had chipped away and was wet.

I definitely would not stay here again.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Kat1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
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  • English first
  • French first
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English first
Westford, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2014

My wife and I booked this Best Western for our 4th of July weekend trip this year. The room was shabby - dirty curtains and cracked ceiling. The bathroom does not have soap of any kind except for a soap dispenser. We didn't have the courage to try out the soap coming from the soap dispenser. The AC does not go below 64F and switches itself off every 5 mins. We were both unable to sleep throughout the vacation and we are only now sleeping at our home. I have developed a few rashes on my skin and I'm not sure if they are because of bug bites at this location - but that wouldn't surprise us.
We did an early checkout after our 3 night stay at this hotel. My recommendation - stay away from this hotel.

Room Tip: Do not choose to stay at this location. There are other hotels in nearby Littleton, NH and Lincoln...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Varun K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Franconia hotels

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 July 2014 via mobile

Great hotel. The room was clean and confortable. The pool area need refreash. The breakfast was good. The location is also very good, near the village. Nice staff. We arrived late at night and no problem to check in.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emilierier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warlingham, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 July 2014

If you are looking for a motel well placed to enjoy the many attractions of the Franconia area and Mount Washington, the White Mountain Inn is worth considering. Very close to I93, but in not way polluted with traffic noise and in a quiet community with lots of local byways to explore.

There was nothing to spoil our two night stay, but our room needed some repairs and probably redecoration. However, the pool was very good and very welcome on two hot days and the breakfast was fine.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris_Batt2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 June 2014

The drive would be worth it .. not a vacation place...need serious updated. No services after 11:00 pm. No breakfast before 6:30am maybe No eateries around or delivery service. They try flavors for there coffee if it made or decide to leave out from breakfast time. Pool in the middle of summer still covered and who knows if the fitness center work

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Escondido
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2014

What a surprise to find this Best Western just north of Franconia Notch State Park. We had been traveling in New England for a week and this hotel was perfect for our needs--friendly staff, nice room with perfect (for us) amenities, and the best breakfast we've ever had in a hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank crud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franconia, NH, United States
1 review
Reviewed 27 June 2014

The hotel was very good for the price. The accomodations were clean and adequate. The location was good for touring with easy access to 93. After looking at the proces for some other hotels in the area the price was very good for the value of the stay.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Matthew Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western White Mountain Inn

Property: Best Western White Mountain Inn
Address: 87 Wallace Hill Rd, off I-93 Exit 38, Franconia, NH 03580
Phone Number:
Region: United States > New Hampshire > White Mountains > Franconia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Franconia
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western White Mountain Inn 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The BEST WESTERN White Mountain Inn is an outdoor enthusiast's dream! Located in Franconia, this New Hampshire hotel proudly offers the best in customer service and amenities at an affordable rate. Guests staying at this Franconia inn will be a short distance from Cannon Mountain Ski Park, Loon Mountain Ski Resort and the Wildcat Mountain Ski area. Other nearby outdoor activities include hiking, biking and golf. Favorite attractions in Franconia include the Mount Washington Auto Road, Mt. Washington Cog Railway and Santa's Village. This Franconia, New Hampshire hotel offers spaciously-appointed guest rooms, each complete with high-speed Internet access and cable satellite television. This 100% non-smoking hotel features a complimentary hot breakfast each morning. Additional amenities at this New Hampshire inn include an larhe heated indoor swimming pool and hot tub, fitness center, steam room and guest laundry. Business travelers will appreciate the hotel's business services and meeting facilities. Pets are welcome with restrictions. For superior customer service and a convenient location in Franconia, New Hampshire, make a reservation at the BEST WESTERN White Mountain Inn! ... more   less 
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Also Known As:
Best Western White Mountain Hotel Franconia
Best Western Franconia
Franconia Best Western
Best Western White Mountain Resort
Best Western White Mountain Inn Franconia, NH - White Mountains

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