I used to live in this area and have driven by this place a million times. It always looked great from the highway, on a hillside with the pool area all lit up and so on. I have since moved away, but recently returned on a family vacation to take my kids to Storyland (virtually next door).
Let me tell you, any niceness quickly disipates when you drive in and start looking more closely. The place is just in a state of complete disrepair and neglect. Peeling paint, unkept grounds and it only gets worse when you get to the room. The musty room contained furniture and carpeting that should have been replaced at least 25 yrs ago. The mattresses were completely shot; I could literally feel the springs poking me, not to mention very loud creaking whenever anybody moved a muscle (including my 6 yr. old!!). Everything just looked and felt dirty. Cobwebs in the entry-way; a rusted out patio table and chairs on a broken concrete slab surrounded by weeds outside our room; dirty windows we couldn't open.
The bottom of the indoor pool was covered with what looked like algae but I couldn't be sure. The outside pool had a lot of dead bugs floating on the surface and at least a couple of bandaids. The outdoor hot tub obviously was out of service for a verrry long time and there were larvae and insects swimming in it that I could not identify. I am NOT kidding about this!!! If it's broken they could at least cover it with a piece of plywood. My little girl walked up to it and was going to put her foot in it!!!
After a completely sleepness night feeling like bed bugs were biting me (admitedly it was probably my imagination), we were going to get the heck out of there first thing in the morning. But guess what? The office doesn't open until 8am. What place has NOBODY on duty until 8am! At 8 o'clock sharp I checked out and the girl behind the desk was going to charge me $20 for checking out a day early! After I made a bit of a fuss she didn't charge me. I didn't get into all my complaints since she was just a kid and I did her job at a hotel many, many years ago. And, I figured 'what's the point'?
By now the kids were hungry and we wanted to get to Storyland when it opened, so we made our final stupid mistake by trying their on-site restaurant (which also doesn't open till 8). Again, it probably was a nice place about 20 yrs ago when somebody knew how to run it, but it was in about as good shape as the room (well, nothing could be that bad really). Our waitress spoke no English...really, none. I don't know how she managed to even get our order partially correct. I ordered and omellete with diced ham and got scrambled eggs with a ham steak. My little girl ordered frosted shreaded wheats, and got.....well I still don't know what she got but eventyually settled for Fruit Loops.
I have never written a bad review of anything, but felt compelled to warn anybody out there not to be drawn in to this awful place. Oh, and I forgot the price for this disaster.. $150!!!!!! $35 would have been more appropriate.
- Official Description (provided by the hotel):
- Set in the heart of the White Mountains in Glen, NH, our 76 room hotel offers great location near Storyland. Additionally some of the most beautiful scenery for hiking, biking, canoeing, golf and more, plus tax free shopping and restaurants. Let us be your vacation destination! ... more less
- Reservation Options:
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- Also Known As:
- Storybook Hotel Glen
- Storybook Inn And Suites