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“Nice river area outside, plenty of parking, convenient”
Review of McDonald's

McDonald's
Ranked #15 of 24 Restaurants in Gorham
Cuisines: American, Fast food
More restaurant details
Restaurant details
Good for: Child-friendly, Kids
Dining options: Breakfast, Lunch, Dinner, Seating, Takeout, Wheelchair Accessible
Shutesbury, Massachusetts
Level Contributor
227 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“Nice river area outside, plenty of parking, convenient”
Reviewed 25 August 2014

This McDs is popular with senior citizens and hikers. We stopped in a couple of times just for drinks, and another time for dinner. We were staying in Lancaster and it was on the route to/from StoryLand and also to/from the Mount Washington Auto Road.

This McDs also has a community room, which wasn't being used but maybe locals would like it for birthday parties or something.

Many senior citizens and hikers with backpacks here. The hikers made use of wi-fi and electrical outlets to recharge their devices. Outdoors there is a parking area next to the river, popular with people with dogs and people with RVs that need more parking. Looked like a nice spot even though we didn't get up close to it.

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank RebeccaMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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31 reviews from our community

Visitor rating
    5
    12
    7
    3
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Portuguese first
  • Any
English first
Ottawa, Canada
1 review
“Terrible customer service”
Reviewed 20 August 2014

We stopped here for a quick breakfast en route during our travels. It was 11:55am and we were next in line (phew!!). There was one person at the till paying for their order. The woman at the till had to remake change at least three times for the elderly couple. Then left the till and went to continue making a frappe. At one point there were 6 employees working on the frappe and no one knew what they were doing. No one acknowledged that we were even there next in line. At 11:09 still no one in front of us the woman finally looked up and said can I take your order?. We wanted breakfast and asked if we could still order it (we had clearly been in the line well before the breakfast cutoff). She answered nope. No apology for the wait - nothing - we left. The person was still waiting for their frappe and the elderly couple was done there whole meal and leaving. Will never....ever.... stop here again......advise you not to either.

  • Visited August 2014
    • Atmosphere
    • Service
Helpful?
Thank Kim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
142 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Not worth the stop”
Reviewed 20 August 2014

We stopped here on our way to Vermont as it was storming really bad and we wanted to get in grab some quick food and get on down the highway since it was getting late and we still had a long way to go. The wait was extremely long and the store was not busy. The people in front of us had ordered and the young man just left there food sitting on the counter and never called out the order or order number to let them know it was ready. The people finally walked up to him and asked is this our food when he started picking up the food on the tray and looking around like he didn't know what to do. Our order was messed up as I told the young man twice that I didn't want any of the meals just sandwiches and fries and he still charged me for a meal which only seemed to confuse everyone even more. The manager finally gave me back the difference but it didn't change on the screen so the young man kept going back to tell the new person who would come up that it wasn't a meal. The manager had sat a sandwich down on the counter and it had been sitting there for about 10 minutes. When we got our order and told manager that his sandwich was wrong even after she called it out correctly she looked down at the sandwich that was sitting on the counter and said "oh this one is yours" which my husband took because at this point we had already been waiting 30 minutes for a meal that we were told would take about 6 minutes to get the chicken cooked fresh.

The young man didn't seem to have a clue and only took one order at a time and never put any food together for customers or informed them when their order was ready. Two people in line behind us actually left after waiting for a long period of time without having their order taken, one lady after waiting for about 10 minutes for her sandwich and kids meal began to complain but no one seemed to care. I spent $18 on the food, waited way to long for the food to arrive only to have it taste mediocre at best. To have waited for the food to be cooked fresh it was not hot in temperature but we needed to get down the highway. This was a huge waste of time and money. The highlight for me was the doggie in the dinning area of the restaurant getting dry from the rain outside.

I gave this place one star because zero stars was not an option!!!!

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Duquesnegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodstock, Canada
Level Contributor
26 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Fast Food!”
Reviewed 26 July 2014

Fast food restaurant. You get what you pay for. Convenient location and quick food! The restaurant has not been updated in some time. Needs refurbishment.

Visited July 2014
Helpful?
Thank Craignewbee2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dover, New Hampshire
Level Contributor
10 reviews
“Iced coffee”
Reviewed 20 July 2014

Fantastic store manager.... Kelly! Gave perfect directions to our next destination. Iced coffee was perfect! Food was hot.

Visited July 2014
Helpful?
Thank nhreids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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