The owner was rude and disorganized. She called and tried to cancel my reservation the night before our stay saying that they do not book single night visits. I would have no problem with that if she hadn't booked my single night reservation over a month ago taking my credit card information to hold the room. The conversation ended with her saying, "Fine - we'll do it this time, but not again". Customer service is a foreign concept to these people.
We have stayed at Hampton Beach many times over the years and have enjoyed a few different motels and hotels. This was by far the dirtiest and smallest room we've ever stayed in. Two people could not fit inbetween the bed and TV stand. The shower was a single upright stall and lighting was a solitary florescent ceiling fixture. The bed was not comfortable and the pillows felt like they were made out of balloons - I ended up using rolled up pants instead.
Overall it was a very uncomfortable and disappointing experience. Please try to enjoy a different motel anywhere in Hampton!
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- Also Known As:
- Sun And Surf Motel
- Sun & Surf Hotel Hampton