On Saturday, August 11, 2012 my husband and I had 6:30pm reservations in the Tavern at the Hancock Inn. These reservations were confirmed by the Innkeeoer on August 8, 2012.
You can imagine our disappointment when we were relegated to the dining room after being told by the Hostess as well as a person I assume was the Manager.
We were informed that a table for 2 was not available in the Tavern only a table for 4.
After being seated in the dining room we again approached the Hostess and asked how long we would have to wait for a table in the Tavern. At no time was this offered to us as an option. After checking she said a 5:30pm resefrvation was leaving and we could have that table.
At 7pm a party of 4 was seated at the table beside us and interestingly enough this group of people were tended to not only by the Manager, but also the Hostess, our waitress as well as the bartender. It was clearly evident that they were VIP's.
Bottom line is we soon realized that these VIP's were given our table reservation since no one came in after them and this was the only table available. The Manager did say initially that the table was set for 4. There were 2 other tables of same size with 2 people and simply the setting was for 4.
While our dinner was excellent it certainly did not start our the way we planned our 44th anniversary dinner.
Certainly and apology and explanation should be in order.
- Official Description (provided by the hotel):
- The Hancock Inn is a historic property in Hancock, New Hampshire. Built in 1789, it is New Hampshire's oldest continuously operating inn. The inn has 14 rooms for overnight accommodations that are exceptionally well-appointed with period antiques and inclusive of modern amenities, such as in-room chargers, waffle-weave spa robes, flat screen televisions with built-in DVD and wifi throughout the building. Many rooms have gas or electric fireplaces. There are numerous common areas around the inn for the enjoyment of our guests, upstairs and down. The two sitting rooms on the first floor, one with with a Rumford fireplace, are hallmarks of the inn's warmth and hospitality, separating it from the usual of being away, making it feel closer to home. Outside, the inn's 1.5 acres of gardens and field (which includes a professionally maintained croquet pitch in the summer) connect visitors to the Monandock region's preserved landscape and scenery. In the winter, join countless avid snowshoers and cross country skiers and, other times, experience the lakes, rivers and trails that crisscross our corner of the world. The inn's fine dining restaurant, The Fox Tavern, is open seven nights a week. The farm-to-table menu features New England favorites relying on locally raised beef, pork and poultry, plus cheese, fruits and vegetables from area growers, including vegetables from our own gardens. The Tavern's reknowned, cooked-to-order breakfast is served complimentary to house guests. Come to the Hancock Inn and learn why it has been characterized as "the near perfect expression of the New England village inn." ... more less
- Reservation Options:
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- Also Known As:
- Hancock Hotel Hancock
- Hancock Inn New Hampshire