I was at the New England Inn today. A couple was at the desk, so I sat in a chair with my toddler. Then another couple came in and she served them ahead of me. And AGAIN - another customer came in and she served her ahead of me. I was there to visit the pool. It's available through the White Mountain Aquatic Center and runs by "donations accepted." They also have scholarship programs for those how need assistance. I had been at the pool 2 other times and made donations. This time, when Liz the receptionist asked me for donation, I said that I would make one next time, that I was recently fired due to illegal discrimination. She said she had heard about that and asked me how that was relevant, that it costs a lot to run a pool. I explained that I didn' t have my regular income. I asked her if it was required to make a donation, that my understanding was donations accepted. She explained that it costs money to run a pool and is really expensive so I should make a donation and gave me the most unfriendly, unprofessional and cold reception. Having worked in customer service for years - I thought maybe she was just having a bad day. Was wondering if anyone else out there has had a bad experience with Liz. I hope the Aquatic Center moves somewhere else. She had such a bad attitude that I left and did not use the pool - which is totally against what the Aquatic Center is trying to accomplish. Funny thing is, my parents are coming to town for my birthday in two weeks and I was going to make a reservation for them- but after my experience with Liz - decided against it.
- Official Description (provided by the hotel):
- The New England Inn offers a variety of accommodations; Inn rooms, cottages, family suites, and log cabins many with a gas log fireplace & a Jacuzzi. The adult only lodge offers deluxe rooms & suites all with gas log fireplaces; some with a Jacuzzi. ... more less
- Also Known As:
- New England Hotel Intervale
- New England Intervale