If your idea of a perfect New England vacation includes the smell of must and mold in your room, open canisters of a substance left out all over the room to attract the dampness, black mold around the bath tub and toilet, pubic hairs in your bathtub, floors you stick to, bedspreads that reeked like they had been sitting in a damp basement for years, and a tv that looked like it was circa 1950's.. This is the place for you! You are told that a free country breakfast every morning is included in the price, and charged for it when you check out, along with gratuities for the waitstaff for that said free breakfast, as well as for the maid service.(I had already left them gratuities) A $5 charge for the room key is also added to your bill. The staff was very combative when I approached them and asked them about these hidden charges and that I thought they were misleading people. A couple of people standing there who had overheard the conversation agreed. They kept insisting they had told me ahead of time about the extra charges, but I was not informed. Had I been informed, I would not have left gratuities, since it was presumptuous of the Inn to assume what I wanted to give. If you have stayed here before and had a wonderful time, I'm happy for you and perhaps this was just an isolated incident, however, it doesn't change my mind about ever returning.
- Official Description (provided by the hotel):
- The New England Inn offers a variety of accommodations; Inn rooms, cottages, family suites, and log cabins many with a gas log fireplace & a Jacuzzi. The adult only lodge offers deluxe rooms & suites all with gas log fireplaces; some with a Jacuzzi. ... more less
- Reservation Options:
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- Also Known As:
- New England Hotel Intervale
- New England Intervale