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“Amazing place, incredible staff, quaint little town & stunning drive”

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The Inn at Thorn Hill & Spa
Ranked #1 of 4 Hotels in Jackson
Certificate of Excellence
New York City, New York
1 review
“Amazing place, incredible staff, quaint little town & stunning drive”
Reviewed 14 November 2013

I had heard of this wonderful gem of an Inn and finally booked my stay on Travelzoo. I was beyond thrilled. Everyone I encountered was pleasant and attentive! From the moment I arrived and was welcomed by Klaus and his staff, I felt as if I were a special guest. The Inn was so comfortable and welcoming throughout. My room was fantastic with a remote control fireplace and spacious bathroom with huge Jacuzzi tub. It is rare to find an Country Inn with such a modern, luxurious bathroom. I did learn that the Inn had recently been taken over by new owners and met other guests who had stayed there previously. They said the Inn had been updated with new beds and flat screen TV's which was a pleasant surprise. They also mentioned that the food was even better than before, and my experience at both breakfast and dinner was perfect. The menu is quite large and sophisticated. Everything I ate was delicious. Ask to see the wine cellar....it is tucked away for special events and was an unexpected little find, I plan on returning with friends and recommend Thorn Hill to travelers seeking a high end experience with genuine warmth, great service and comfortable surroundings. I stayed in the Main House this trip but may treat myself to a Cottage next time.

Room Tip: The Gray Manor Room was at the end of hall and quiet with fantastic views from two sides.
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  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksoninnkeeper, Owner at The Inn at Thorn Hill & Spa, responded to this review, 20 November 2013
Dear Barbara M

Thank you very much for your review and your kind comments about our Inn. We are also happy that you enjoyed our new TV's and the new Bedding. We also just finishing today the installation of high speed internet to all of our buildings from the Main Inn to the Cottages and our Carriage house.
We also would like to mention that we value our Travelzoo Customers very much and comments like yours are very rewarding to our team members.

Kind Regards
Heidi & Gunther Zweimuller
Owner The Luxury Inn Collection
The Inn at Thorn HIll and Spa
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549 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (199)
Date | Rating
  • English first
  • French first
  • German first
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English first
Cumberland, RI
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 November 2013

Having researched numerous Inns throughout Vermont, New Hampshire and Maine looking for that “right” place to take make wife for our 25th anniversary, I found that “right” place at the Inn at Thorn Hill and Spa in Jackson, NH. We couldn’t have been treated nicer. From working with Nancy on setting up the details to Kali in the dining room, they exuded kindness and professionalism all the way around. And of course, Klaus making sure that everything was just right was greatly appreciated. And in the background, Natalie overseeing all of it made our weekend a truly memorable one for us.

The accommodations (the Mt. Monroe Room) were spectacular (you really need to stay there to understand!!), while the food quality was, in our opinion, no less than 5-Star in both quality and presentation. We found it absolutely delicious!!!

We’re looking forward to going back (this time with friends) and seeing Nancy, Natalie, Kali, and of course Klaus again for what we know will be more memorable times at the Inn at Thorn Hill and Spa…

Room Tip: The overall experience in the Mt. Monroe Room was truly memorable. Thank you for your warm hospital...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Joseph V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksoninnkeeper, Owner at The Inn at Thorn Hill & Spa, responded to this review, 4 November 2013
Dear Carol & Joe
We are thrilled that you chose our Inn for your 25th Anniversary. Your kind comments about our staff is very much appreciated as they are the ones that create the wonderful memories for our guests. Each of the team members you mentioned are vital to our success and as Owners we very much appreciate their dedication and your recognition of them.
Hope to see you soon in the near future.
Kind regards
Heidi & Gunther
Owners
Luxury Inn Collection
The Inn at Thorn HIll and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Brunswick, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 October 2013

This was my first time here and I would absolutely go back! The service was wonderful, the staff was so pleasant and friendly, and the inn was beautiful. My boyfriend and I stayed in one of the private cottages and it was absolutely perfect! I loved the privacy we had!!! We also enjoyed the spa at the inn and it was magnificent! The views from the wraparound porch was breathtaking. The food was superb! I would definitely recommend the NY strip steak! I have nothing but wonderful things to say about this place and I can't wait to go back!!!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksoninnkeeper, Owner at The Inn at Thorn Hill & Spa, responded to this review, 2 November 2013
Dear SueKim
Thank you for your kind comments in regards to your recent stay. Our Team members under the leadership of our manager Klaus take a lot of pride when it comes to customer service and the biggest reward for them is to see positive and honest feedback like yours.
Hopefully we will see you back again soon.
Kind Regards
Heidi & Gunther
Owners
Luxury Inn Collection
The Inn at Thorn Hill and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Hampstead, New Hampshire
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 October 2013

We spent a night courtesy of Travelzoo at this lovely inn. Couldn't ask for a better experience.
The room was large and beautifully decorated, complete with a large Jacuzzi tub and a 50" flat screen tv.
The dinner and breakfast which were included were amazing.
From tea and cookies in the afternoon, to a wonderful dinner at night, a 5 star experience!
We will be back!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kimberly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksoninnkeeper, Owner at The Inn at Thorn Hill & Spa, responded to this review, 2 November 2013
Dear Kimberly

We are very happy you enjoyed your stay with us and especially the new Flat screen TV you mentioned, which we just installed. We also as of two days ago upgraded all of our beds with the newest " Beautyrest Rechargeable Gel Luxury Top Mattress" which you will experience upon your next stay.
As you know one only can be successful with a strong team in place and our team members very much appreciated your honest and positive feedback.
Kind Regards
Heidi & Gunther
Owners
Luxury Inn Collection
The Inn at Thorn Hill and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laval, Canada
1 review
Reviewed 30 October 2013

We recently spent two wonderful days at the Inn. The Inn is absolutely beautiful. The suites are
spacious and luxurious and the fireplace makes it all so warm and cosy that you don't want to leave your room. The restaurant meals are amazing and the service of the manager and wait staff was helpful, attentive and so friendly. One can understand why this Inn has achieved it's four star rating for so many years. I also want to send a special thank you to the manager of the Inn for her concern and prompt attention in changing our room from the cottage that we had reserved, to a room at the main Inn when I express some disappointment with the cottage. We were three couples and we all left the Inn vowing to return again next year. Thank you again for a wonderfully relaxing stay.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank DenisR134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksoninnkeeper, Owner at The Inn at Thorn Hill & Spa, responded to this review, 2 November 2013
Dear Denis
As Owners there is nothing more rewarding then the praise from customers about the wonderful team members we have in place and whom are empowered to make decisions for the highest customer satisfaction. Meghan, our Front Office Manager, in this case, showed her exemplary skills in doing whatever it takes to take care of our guests.
In regards to your comment about the Cottage, we do agree with you and you might not know but we purchased the Inn 4 month ago and are in the process of upgrading the Inn and the cottages. We just finished yesterday in the Main Inn and Cottages the upgrade of all of our Beds with the newest " Beautyrest Rechargeable Gel Top Luxury Mattress" and I am sure you noticed our newest 47 inch TV's. We are very committed to our guests to give them the very best service experience and product.
Looking forward to see you back at the Inn again soon.
Kind Regards
Heidi & Gunther
Owner
Luxury Inn Collection
The Inn at Thorn Hill and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colchester, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 October 2013

We spent five nights at this lovely country inn in Jackson, New Hampshire. The staff was extremely helpful and accommodating. The rooms are very spacious but the furniture and rugs could use some cleaning and updating. They do have brand new flat screen televisions and we are told they are soon getting new mattresses. Most importantly it was very, very clean. It has a wonderful wrap around porch with good mountain views. As part of our stay, we had breakfast and dinner included. The meals were very good. You can choose any item off the menu which was nice. I highly recommend this resort for a weekend stay or a longer term stay.

Room Tip: We stayed in the Mount Washington Room and it was spectacular. It had 10 floor to ceiling windows t...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksoninnkeeper, Owner at The Inn at Thorn Hill & Spa, responded to this review, 2 November 2013
Dear Gina,

Thank you very much for you comments. Our Team members take great pride in the service they provide to ensure every guest has a great experience. I believe we spoke on your last evening and it was a pleasure hearing from you directly how much you enjoyed your stay. In regards to your comment about sleep quality and me telling you about the new Mattresses. I am happy to let you know that as of yesterday we replaced all of our beds with the newest product of mattress on the Market " the " Beautyrest rechargeable Gel Luxury Top Mattress" just as I promised.
Again, it was a pleasure speaking with you at the Inn and our team members appreciated all your kind comments and we are all looking forward to hosting you again in the near future.
Kind Regards
Heidi & Gunther
Owner
Luxury Inn Collection
The Inn at Thorn Hill and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leyden, Massachusetts, United States
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 October 2013

Absolutely beautiful Inn in a wonderful little town. It was a perfect weekend. The room was just what I wanted with a gas fireplace, little fridge and sink, lights that dimmed and the best of all a Jacuzzi. The food was excellent and with a view of Mount Washington with my breakfast I was in heaven. The staff could not have been more helpful and eager to please. We will definitely return in the near future.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wendy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thornhillowner, Owner at The Inn at Thorn Hill & Spa, responded to this review, 22 January 2014
Dear Wendy P

We would like to thank you for your nice review and your kind comments about our Inn.
Thank you for recognizing out staff as they are the ones who deserve all the credit for your experience.
We are looking forward to host you again in the near future.
Kind Regards

Heidi & Gunther Zweimuller
Owner
The Luxury Inn Collection
The Inn at Thorn Hill and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Inn at Thorn Hill & Spa

Property: The Inn at Thorn Hill & Spa
Address: 40 Thorn Hill Road, P.O. Box 800, Jackson, NH 03846
Phone Number:
Region: United States > New Hampshire > White Mountains > Jackson
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Jackson
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Inn at Thorn Hill & Spa 4*
Number of rooms: 19
Official Description (provided by the hotel):
"The Perfect Couples Retreat" Discover an award-winning New Hampshire spa resort in the majestic White Mountains. Our elegant AAA 4 Diamond Jackson, NH lodging offers elegant rooms, world-class dining and a luxury day spa. When you are looking for Jackson, NH hotels or a North Conway B&B, the Inn at Thorn Hill will exceed your expectations. Named by the Washington Post as "One of the Ten Most Romantic Inns in North America! ... more   less 
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Also Known As:
The Inn At Thorn Hill Hotel Jackson
The Inn At Thorn Hill And Spa
The Inn At Thorn Hill & Spa Jackson, NH - White Mountains

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