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“THE GREAT ESCAPE”

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The Inn at Thorn Hill & Spa
Ranked #1 of 4 Hotels in Jackson
Certificate of Excellence
Tyngsboro, Massachusetts
Level Contributor
4 reviews
“THE GREAT ESCAPE”
5 of 5 bubbles Reviewed 12 February 2014

Our group had the pleasure of spending a week end in the Carriage House at the Inn. We have been snowshowing from there since 1986 and love it more every year. The restaurant serves an excellent variety of delicious food with a view of a mountain range including MT. WASHINGTON.
We have enjoyed the spacious bar with a TV for viewing sports with your beverage of choice.
Our only complaint is that the week end ends too soon. We all are looking forward to next year when we can all be together in the Carriage House again.

Room Tip: All rooms are great depending on what you want to spend. Expensive rooms have great views.
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Jinxie37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thornhillowner, Owner at The Inn at Thorn Hill & Spa, responded to this review, 13 February 2014
Dear Jinxie37

Thank you for your review and we are very happy to hear that your group enjoyed the Carriage house as it is a great venue for a small group to be together.
We also appreciate you recognizing our team and the experience in our dining room and lounge area.
Looking forward to host your next visit for your group.

Kind Reagrds

Heidi & Gunther Zweimuller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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496 reviews from our community

Traveller rating
    408
    66
    17
    3
    2
See reviews for
25
413
4
5
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (188)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Boston, ma
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 11 February 2014

My wife and I have stayed annually at The Inn at Thorn Hill for more than 16 years. It has never disappointed with service, comfort, food, and overall hospitality. We were very surprised to learn on our arrival that Jim and Ibby, the innkeepers, had retired and the Inn was under new management.

We could not have been more pleased with the new management team. Klaus, the new manager, and his team offered the same level of comfort and client concern that has brought us back all these years. We look forward to continuing our annual return and our new friends at the Inn. Best wishes to Jim and Ibby in their retirement, the Inn is in very good hands.

Room Tip: We have stayed in Katherine's suite, the Presidential Suite, and other rooms. All have been exc...
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank HinghamJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thornhillowner, Owner at The Inn at Thorn Hill & Spa, responded to this review, 13 February 2014
Dear Hingham John
Thank you for your review as we are very happy to hear how pleased you are with the new management. Klaus and his team are very committed to only improve and bringing the Inn to the next level of its potential.
We are looking forward to meet you in person at your next visit and thank you for calling us " our new friends" as it means very much to everyone at the Inn.

Kind Regards

Heidi & Gunther Zweimuller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northford, Connecticut
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 6 February 2014

My husband and I were at The Inn at Thorn Hill last July 2013..The inn is beautiful, our room was very nice and comfortable,however my husband and I got the package that included the room,breakfast, and dinner.When we went to dinner we got charged for the full meal, we had to explain that we were guests at the inn and had paid for the package that included dinner,while my husband stayed to explain, i had gone back to the room to freshen up.when we were ready to check out I went to check out as my husband packed the car, i noticed a charge of 28 dollars on the credit card bill as a tip for dinner, i found this odd due to the fact we always tip in cash, but since my husband was already outside in the car, i signed the receipt and left.As we were driving home I mentioned to my husband why didnt he tip in cash, he said he did, he tiped 24 dollars in cash and never signed a credit card receipt for the 28 dollars we were charged.Since neither myself or my husband wanted to get upset on our last day of vacation, and since i signed the receipt,we decided not to call the inn, however both my husband and myself felt that the server was less than honest, we will not be going back to this inn.

  • Stayed July 2013, travelled as a couple
    • Value
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Helpful?
2 Thank paula s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thornhillowner, Owner at The Inn at Thorn Hill & Spa, responded to this review, 7 February 2014
Dear Paula S

Thank you for your review and also for letting us know in regards to the incident last July you encountered in the dining room. As we already communicated we will immediately issue the credit for the extra tip that was added. We do very much appreciate your communication with us directly after this posting and also would like to thank you for the nice comments in regards to Inn and its comfort.
Looking forward to hosting you again in the near future.
Kind Regards
Heidi & Gunther Zweimuller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amherst NH
Level Contributor
82 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 31 January 2014

This is a warm enjoyable inn with a comfortable wrap-around porch where breakfast is served, a comfortable social room by the bar, and excellent restaurant, a short pleasant walk to Jackson village, an ideal, idyllic setting.

  • Stayed July 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thornhillowner, Owner at The Inn at Thorn Hill & Spa, responded to this review, 2 February 2014
Dear David P

Thank you very much for your review about our Inn. We are happy to hear that you enjoyed your stay our Restaurant and the Lounge area.
Looking forward to hosting another stay of yours in the ear future.

Kind regards

Heidi & Gunther Zweimuller
Owner The Luxury Inn Collection
The Inn at Thorn Hill and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raynham, Massachusetts
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 30 January 2014

My boyfriend and I just came back from Jackson, NH after spending a few days in the White Mountains. We stayed at the Thorn Hill Inn and could not be more delighted with the lovely inn, the courteous staff, and the terrific service we experienced at the inn! Our suite, the Mt Washington was spacious and had incredible views of the mountains surrounding us. We enjoyed a delicious dinner and breakfasts at the inn which were yummy! My favorite from breakfast was the homemade muffins! One afternoon, we sat by the grand fireplace (one of many) in the lounge and enjoyed a bottle of wine without pushy servers bothering us. The only reason I gave the inn a 4 instead of a 5 was the matteress for the bed was somewhat hard. I prefer a softer mattress to sleep on so by the end of the trip, my back was somewhat achy. Having said that, we are planning to come back in the summer time and see what Jackson and the White Mountains have to offer and we will be staying at this delightful inn.

  • Stayed January 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank dirtywatergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thornhillowner, Owner at The Inn at Thorn Hill & Spa, responded to this review, 31 January 2014
Dear dirtywatergirl

Thank you for your review and your great comments about your stay. In regards to the Bed as you know we did install all new Beds but of course understand if it is to firm for your liking. We do have some featherbeds available and on your next return please let us know and we gladly prepare your Mattress with the addition of the featherbed for a more softer comfort you are used to it.
Your comments about the courteous staff is very much appreciated as we well know it is the team who makes it happen and deserves all the credit.

Looking forward to hosting your stay in the summer.

Kind Regards
Heidi & Gunther Zweimuller
Owner The Luxury Inn Collection
The Inn at Thorn Hill and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manomet, Massachusetts
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 28 January 2014

Fantastic! We can't recommend Thorn Hill highly enough. We've been visiting the Jackson area for 30 years but had never stayed here. Our big mistake.

Our room, Madison, had view to Mt Washington, which was snow covered. We could lie in bed in the morning and look out to it. Room was elegant, with antique furniture, gas fireplace, wonderfully appointed. The bathroom was bigger than our two bathrooms at home combined, with Jacuzzi and steambath/shower for two combination. No issues whatsoever with heat in the winter. Quiet.

The lounge is welcoming for a simple drink. Comfortable, sink into them chairs and couches. Or hang out at the bar. Carlos the barkeep was superb, knowledgeable and accommodating.

And the dining room! Not a restaurant...this is a dining room. White tablecloths, substantial silverware, cozy fireplace, excellent views to the mountains. Excellent for both breakfast and dinner.

And the dinner! By our third bite of entree, we had decided this was the best meal we've enjoyed in two years. Absolutely special! We had veal medallions cooked in a lobster thyme sauce (with a healthy portion of lobster meat) served over risotto. Tender veal. Risotto cooked to perfection. With a nice Pinot Noir. Service staff friendly, helpful, attentive and not overwhelming.

Would we stay at Thorn Hill again? Yeah, probably in about a month.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
2 Thank PAWms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thornhillowner, Owner at The Inn at Thorn Hill & Spa, responded to this review, 31 January 2014
Dear PAWms

What a beautiful Title you gave us " Inn at Thorn HIll - A Rose" we are very happy that you stayed with us for the first time after so many years visiting Jackson and that we lived up to your expectation. Reading your review is extremely rewarding to our team as they are the ones who ultimately deserve all the Credit. We are looking very much forward to your return visit and thank you for your kind words in your review of our Inn.

Kind Regards

Heidi & Gunther Zweimuller
Owner The Luxury Inn Collection
The Inn at Thorn Hill and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 20 January 2014

This was a lovely inn and resort and in a beautiful location. The staff was so personable, especially Klaus, the manager. We were here for an office holiday party (overnight) and it was the perfect choice. We were welcomed to our beautiful suite with a box of chocolates and a personalized welcome note. The room was huge and very detail oriented, and yet still felt updated though it had a french country feel. The bathroom was also very spacious with a cteam shower and a huge jacuzzi tub. The food was delicious, we had a catered event so it was a set menu. The breakfast was equally delicious and the morning views of the mountains and nature made it extra pleasant. We did not stay long enough to try the spa but definitely would like to return and spend more quality time here. Highly recommended and I am certain we will return.

  • Stayed December 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank rmia24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thornhillowner, Owner at The Inn at Thorn Hill & Spa, responded to this review, 22 January 2014
Dear rmia24

Thank you for your review and your nice comments about our " Great Getaway Resort".
We are very happy you enjoyed one of our spacious rooms with all its amenities.
Your great comments about the food and beverage at the Inn and the recognition of our personable staff and our manger Klaus is very much appreciated as they deserve all the credit for your experience.
Looking forward to your return in the near future.
Kind regards
Heidi & Gunther Zweimuller
Owner The Luxury Inn Collection
The Inn at Thorn Hill and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Inn at Thorn Hill & Spa

Property: The Inn at Thorn Hill & Spa
Address: 40 Thorn Hill Road, P.O. Box 800, Jackson, NH 03846
Phone Number:
Region: United States > New Hampshire > White Mountains > Jackson
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Jackson
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Inn at Thorn Hill & Spa 4*
Number of rooms: 19
Official Description (provided by the hotel):
"The Perfect Couples Retreat" Discover an award-winning New Hampshire spa resort in the majestic White Mountains. Our elegant AAA 4 Diamond Jackson, NH lodging offers elegant rooms, world-class dining and a luxury day spa. When you are looking for Jackson, NH hotels or a North Conway B&B, the Inn at Thorn Hill will exceed your expectations. Named by the Washington Post as "One of the Ten Most Romantic Inns in North America! ... more   less 
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Also Known As:
The Inn At Thorn Hill Hotel Jackson
The Inn At Thorn Hill And Spa
The Inn At Thorn Hill & Spa Jackson, NH - White Mountains

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