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“Don't Expect too much at breakfast”

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Best Western Plus Keene Hotel
Ranked #2 of 6 Hotels in Keene
Certificate of Excellence
United States
1 review
“Don't Expect too much at breakfast”
Reviewed 24 February 2014

The hotel itself was fine. Clean, kids loved the pool and the convenience of the restaraunt was nice. The hotel really pushed the fact that a full hot breakfast is included. The breakfast was a continental breakfast and a bowl of hard boiled eggs. Strange and no other hot, cooked items included. They should have just said continental breakfast to manage expectations better.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Julie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTBESTWESTERN, Owner at Best Western Plus Keene Hotel, responded to this review, 15 March 2014
Thank you for you review. We apologize for not exceeding your expectations with our Full Hot Breakfast, which includes not only a continental breakfast, but scrambled eggs, pancakes, breakfast meats and a variety of other options. We hope to see you again soon so we can exceed your expectations.
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564 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
East Haven, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 21 February 2014

Had a wonderful time trail access right from the hotel the room was very comfortable the staff was very pleasant and helpful. The breakfast was wonderful a very large a changing variety of food. Beautiful fitness room and a beautiful pool.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Harry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTBESTWESTERN, Owner at Best Western Plus Keene Hotel, responded to this review, 15 March 2014
We are glad to read you enjoyed your trip. We are very accessible to the snowmobile and ATV trails, the main trail abut our property. Thank you very much for the review, and we hope to see you soon.
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Boston, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 February 2014

Very good location (next to the main road), big parking lot, comfortable rooms and nice complimentary breakfast included in the morning. Highly recommend the hotel for this price it is an excellent value. Keep up the great work!!!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ivkoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTBESTWESTERN, Owner at Best Western Plus Keene Hotel, responded to this review, 21 February 2014
Thank you for the fantastic review. We agree, we are the best value in town! As you mentioned our location is convenient to all the local attractions. We hope to see you again soon.
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Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 February 2014

Very good hotel. Polite and helpful staff.Hot full breakfast. Clean and new property. Excellent value for money. Good restaurant on site.Free parking and internet. writing more words to meet minimum requirements

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTBESTWESTERN, Owner at Best Western Plus Keene Hotel, responded to this review, 15 February 2014
Thank you for the fantastic review. Our staff is always delighted to hear compliments from past guests, so I am eager to share this review with them. We are glad you had the opportunity to enjoy our Full Hot Breakfast that is included for all of guests, seven days a week. We hope to see you again soon.
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Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 February 2014 via mobile

Upon arrival we were greeted with genuine smiles and full attention .. The staff here are all 5star!! The room was cozy yet spacious and very comfortable .. The breakfast selection was plentiful and tasty! Cudos to Debbie the breakfast sup. she really holds it down !!

Stayed February 2014, travelled as a couple
Helpful?
2 Thank Johnny8365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTBESTWESTERN, Owner at Best Western Plus Keene Hotel, responded to this review, 4 February 2014
Thank you for the fantastic review. Our staff is always delighted to hear when their hard work and professionalism is appreciated. We thank you again for your excellent review, and loyal business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlestownm Nh
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 January 2014

Really enjoyed our stay. First time we've ever been charged for "incidentals" though. We did not have any room service, only there overnight. Loved "Waxy's". Room was very nice, shower Sparkled! The location is perfect for our weekend get-aways.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Sheila P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTBESTWESTERN, Owner at Best Western Plus Keene Hotel, responded to this review, 24 January 2014
Thank you for the fantastic review. We are excited to hear you enjoyed your past stay. We hope to see you again soon. Thanks again.
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Keene, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 January 2014

I have stayed twice at the Best Western Plus in Keene NH in the last three months. The staff was friendly and helpful, the room was clean and the breakfast was hot with many choices. I will return to this hotel the next time I am in Keene.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Becky W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTBESTWESTERN, Owner at Best Western Plus Keene Hotel, responded to this review, 4 February 2014
Thank you for the wonderful review. We always love to read our about guests past stays. We are delighted you enjoyed your stay, we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Keene Hotel

Property: Best Western Plus Keene Hotel
Address: 401 Winchester St, Keene, NH 03431 (Formerly Best Western Plus Sovereign Hotel)
Phone Number:
Region: United States > New Hampshire > Keene
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Keene
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Plus Keene Hotel 3*
Number of rooms: 122
Official Description (provided by the hotel):
Welcome to the Best Western Plus Keene Hotel! Enjoy four distinct seasons at our Best Western Keene, NH hotel, so whenever you visit New England, you’ll be assured a fantastic time. For an extended stay in Keene, NH, you deserve a property that’s gorgeous and a staff committed to making your stay pleasant. Our full service hotel features an indoor heated pool, an onsite restaurant, incredible fall foliage and a full, free hot breakfast to start every morning right. The generous buffet spread features sizzling waffles, fresh fruits, sweet pastries, yogurt, juices and 100% Arabica coffee. Hotels in Keene are known for hospitality, but we break the mold with the best service in town. Whether its sports tournaments or the Pumpkin Festival that brings you to this part of New Hampshire, rest assured you’ll be treated like royalty here. Keene State College is a big draw, and we welcome students, their loved ones and visiting professors year-round. From football games to graduation, where you stay plays a big part in how much you enjoy your vacation. If you’re looking for motels in Keene that combine value with quality, that’s exactly what we promise. Sports are a way of life here, and we welcome players and fans alike of soccer, baseball, lacrosse, softball and basketball. Our Keene hotel can accommodate groups, so traveling together has never been easier. When you stay with friends and family, your trip is easier and more fun. Business travelers are also on the lookout for hotels in Keene that provide a quiet space to take care of work duties. We welcome employees of NGM, Cheshire Medical Center, PC Connections®, C&S Wholesale Grocers and many other local businesses to our Keene hotel. With convention and banquet facilities, we are proud to host blood drives, weddings, business meetings and other events. A superior location means getting to work is easy, and there will be plenty of time left over for leisure activities. ... more   less 
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Also Known As:
Best Western Keene
Keene Best Western

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