I was very disappointed by our recent stay. We were not told prior to check-in that this hotel was under remodeling. It was very inconvenient to say the least, and quite an eye sore. I would have most certainly have not stayed here with my husband and 8 month old twins. The hotel staff were not courteous, apologetic, or accommodating by any means. The list of unacceptable standards was too long for money spent and time traveled. We could not bathe my daughter's in the tub due to it not being clean;there were ants all over the room that they were crawling on; we had a hard time accessing the pool because they were ripping up and putting down the carpet (which also caused another problem when we were checking out and had to bring all of our things out the sliding door because we could not walk in the hall!!) I was very upset at the point of check-out and the front desk clerk (who lied multiple times to me) gave me the general managers card...who I called and left a message for 4 days ago and have not heard anything in response. To sum it all up, I would NEVER stay here again, feel like I wasted my money/vacation, and wouldn't ever recommend this place to anyone!
- Official Description (provided by the hotel):
- Welcome to the Best Western Plus Keene Hotel! Enjoy four distinct seasons at our Best Western Keene, NH hotel, so whenever you visit New England, you’ll be assured a fantastic time. For an extended stay in Keene, NH, you deserve a property that’s gorgeous and a staff committed to making your stay pleasant. Our full service hotel features an indoor heated pool, an onsite restaurant, incredible fall foliage and a full, free hot breakfast to start every morning right. The generous buffet spread features sizzling waffles, fresh fruits, sweet pastries, yogurt, juices and 100% Arabica coffee. Hotels in Keene are known for hospitality, but we break the mold with the best service in town. Whether its sports tournaments or the Pumpkin Festival that brings you to this part of New Hampshire, rest assured you’ll be treated like royalty here. Keene State College is a big draw, and we welcome students, their loved ones and visiting professors year-round. From football games to graduation, where you stay plays a big part in how much you enjoy your vacation. If you’re looking for motels in Keene that combine value with quality, that’s exactly what we promise. Sports are a way of life here, and we welcome players and fans alike of soccer, baseball, lacrosse, softball and basketball. Our Keene hotel can accommodate groups, so traveling together has never been easier. When you stay with friends and family, your trip is easier and more fun. Business travelers are also on the lookout for hotels in Keene that provide a quiet space to take care of work duties. We welcome employees of NGM, Cheshire Medical Center, PC Connections®, C&S Wholesale Grocers and many other local businesses to our Keene hotel. With convention and banquet facilities, we are proud to host blood drives, weddings, business meetings and other events. A superior location means getting to work is easy, and there will be plenty of time left over for leisure activities. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Keene
- Keene Best Western