Our son recently got married at the Margate. The grounds and location are fantastic! The pavilion tent for the ceremony was perfect, as was the reception tent. The ceremony and reception were held outside for about 200 people. Many of the guests stayed at the Margate. Our wedding coordinator Caroline did a great job the day before and day of the wedding. Unfortunately, I felt she was overworked and did not have enough assistance on the day of the wedding. When you see her running around setting up tables, running back and forth from the room where we stored place cards, pictures, and other wedding items, you know something is wrong. She should have a team of staff members helping her with the set up. The servers and Caroline were awesome during the reception. Suzanne, one of the servers, was also mopping up the dance floor because of the rain. She was great as well. We used Curt’s Catering and they were fantastic, everyone raved about the food. The location is absolutely fabulous!!
Now the negative… MANAGEMENT!!! Or lack of Management – we were there for 4 days and never once did management meet with us to address our concerns or introduce themselves and ask us how things were going. We requested a satellite bar for beer and wine when we booked 10 months earlier. We found out the Monday before the wedding they wouldn’t do it unless we had 300 people. They assured us that 3 bartenders would be plenty – unfortunately only 2 bartenders were on that day. The line for drinks was embarrassing. Some of our guests waited 20-30 mins. That’s exactly what I didn’t want to happen. We voiced our complaints the day after the wedding and not once did management reach out to us to explain or apologize. Another issue we had … we blocked rooms nine months before the wedding and the ceremony was to start at 3:30 but check-in wasn’t until 4. Does that make sense? Some guests were made to pay an “extra fee” to be able to check in early so they could get ready in time for the wedding. Unacceptable! They need to accommodate more efficiently. There were four weddings that weekend and be aware they only have two bridal suites. Also, if you had a Saturday wedding during the summer, they require a two night minimum, which I can understand but not when you have two weddings on Friday.
The grounds and location are perfect for a wedding but the Margate management needs to make their venue more wedding friendly. I would recommend the venue but need to be aware of the above issues and hope that they become a little more flexible on some simple things.
- Official Description (provided by the hotel):
- Come to The Margate and enjoy all the amenities expected of a first class lakefront resort and conference facility less than two hours north of Boston. Whether taking a dip in our indoor and outdoor pools, sunning on our 400 foot private sandy beach, relaxing in our whirlpool-sauna, or dining at our Gazebo Beach Bar for lunch or dinner, you are sure to find all the comforts of home.Beautifully decorated and maintained guest rooms, onsite event and dining facilities, and a skilled staff dedicated to making your stay a wonderful experience make The Margate on Lake Winnipesaukee the place to vacation in the Lakes Region.At The Margate Resort, we've gotcha covered. With 15 different room types from which to select you are sure to find accommodations that best suit your needs. All guest rooms are fully equipped with Keurig® K-Cup Coffee Makers, Green Mountain® coffee, free wireless internet, irons & ironing boards, and hairdryers. Lake and West rooms also include double-sized stainless steel mini-fridges!Choose a room in our Lake building for spectacular views of the lake and unparalleled sunsets. For convenience during inclement weather, the Lake building is connected to the amenities building by underground tunnel!For a motel style experience, choose our West building. West Beach guests enjoy quick access to our sandy beach, just steps away from your door. Many West Inland rooms have backdoors leading to our West Lawn area!Our Inn building units are generally larger than the other buildings, offer the lowest rates, and being located right next to our outdoor pool makes the Inn a great choice by most families during the summer season. ... more less
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- Also Known As:
- The Margate Hotel Laconia
- Margate Hotel Laconia