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“Pleasant stay”

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Baymont Inn & Suites West Lebanon
Ranked #6 of 7 Hotels in Lebanon
West Chester, Pennsylvania
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Pleasant stay”
Reviewed 3 June 2014 via mobile

Our stay at the Baymont was pleasant. Our room was comfortable enough, but definitely dated and in need of maintenance. There were exposed lag bolts all over the wall on either side of the headboard. As is typical in most older hotels, there are never enough electrical outlets to charge your electronic devices. But overall, our stay was a good one, staff was friendly, the breakfast was enough to start you on your day. The price made it a better choice than other surrounding hotels, and its location was good, right off the interstate.

Stayed June 2014, travelled as a couple
Helpful?
Thank Vince D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaymontInn L, General Manager at Baymont Inn & Suites West Lebanon, responded to this review, 24 June 2014
Dear Vince D,
We are glad to hear that you liked our hospitality, our breakfast and the location of our hotel. We are conveniently located off interstate 89 and many shopping and dining facilities are within walking distance from the hotel. I apologize for the exposed lag bolts on the walls of the room during your stay. We had maintenance take care of them. We have additional electric outlets for guest convenience on the lamp shades on the bedside tables in every room. They may not be easily noticeable due to uniform color of the lamp shade and the electric outlets. I apologize for any inconvenience this may have caused to you.
We appreciate your feedback and look forward to welcome you back during your next visit to West Lebanon, NH.

Thank you

Vikar Kazi
General Manager
Baymont Inn, West Lebanon,NH.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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461 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
West Lebanon
1 review
Reviewed 29 May 2014

Wall paper falling off. Hole in wall covered with paper and scoth tape to hide it ( really!) Have to run cold water for 10 minutes to have it cold, otherwise it is hot. Staff is friendly and want to help, but their hands are tied, Whomever owns this hotel does not want to keep it in good repair. Get a new welcome mat. There is nothing left of the old one and fix door so you can take down the sign of using the other door. Refrigerator works sometimes but beware when it shuts off you lose everything in it.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Jon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaymontInn L, General Manager at Baymont Inn & Suites West Lebanon, responded to this review, 4 June 2014
Dear Jon R,
Thank you for taking the time and write the review. We are glad to hear that you liked our hospitality and friendly staff. We appreciate your feedback. We are working on the issues that you mentioned in your review.I hope you will notice the changes next time you stay with us.
Thank you

Vikar Kazi
General Manager
Baymont Inn,West Lebanon, NH.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Lebanon hotels

Gorham, New Hampshire
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2014

Stayed on May 23rd one night, for son's graduation from local College, clean affordable
and a great location, Dave was on at the front desk, he was super friendly and offered fresh cookies, coffee, tea on arrival and anytime during the night, would definately stay here again linens and bathroom wwere clean, no complaints, husband not fond of continetal breakfast so we went to dennys which was 5min away, close to resturaunts and shopping but quiet also had a nice pool area.

Room Tip: Dave suggested 4th floor as a more quiet area.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trelama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaymontInn L, General Manager at Baymont Inn & Suites West Lebanon, responded to this review, 1 June 2014
Dear Trelama,
Thank you for taking the time to write a review on Trip Advisor. We are glad to hear that you enjoyed your stay here at the Baymont Inn, West Lebanon, NH. Our hotel is adjacent to the Lebanon Municipal Airport and minutes from White River Junction and other shopping and dining places. Dartmouth College is a five-mile drive from our hotel. We offer freshly baked cookies to our guest in the evening along with coffee and fruits available in the lobby area all day. We also offer variety of choices in our deluxe continental breakfast including freshly made waffles and French toast. I hope you will try our breakfast next time.We look forward to welcoming you back again.

Vikar Kazi
General Manager
Baymont Inn, West Lebanon, NH.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Lebanon
1 review
Reviewed 24 May 2014

I felt that the receptionists didn't know what they were doing - they charged my acct when I checked in, but said that it wasn't charged. It showed up on my bank statement. I was refunded money from Baymont, but still concerning. The washing machine didn't work, but it was advertised that they had one there. As far as the room, it was always very clean and we were able to get a good nights sleep. I would stay there again, but would make sure charges to my bank account were correct.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Sharine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaymontInn L, General Manager at Baymont Inn & Suites West Lebanon, responded to this review, 1 June 2014
Dear Sharine S,
Thank you for taking the time to write a review about your stay. We are glad to hear that you had a good night’s sleep in our clean and comfortable bedrooms.I apologize for the inconvenience caused with the credit card transactions. Our staff are well trained to handle any type of credit card transactions. Rest assured, you will not encounter any such mistakes in the future. I apologize that the washing machine did not work during your stay. We are working on getting brand new washing machine. I hope you will notice the changes next time you stay with us.We look forward to hosting you again.

All the best!

Vikar kazi
General Manager
Baymont Inn,West Lebanon, NH.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenfield, Massachusetts
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 April 2014 via mobile

Great stay. Never stayed at a Bay Mont before. It was clean, quiet, the room was very good, spacious and very clean. Great price, great find. Definitly recommended. Will stay again when in Lebanon area. Great location central to everything.

Stayed April 2014, travelled as a couple
Helpful?
Thank glap1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaymontInn L, General Manager at Baymont Inn & Suites West Lebanon, responded to this review, 7 May 2014
Dear Glap1950,
Thank you for taking the time to write a review. I am glad you enjoyed your stay at the Baymont Inn, West Lebanon NH. Please let others know that you called the Baymont a "Hidden Gem" and share your experience with them. The Staff and I hope to see you soon at the Baymont Inn in Lebanon NH.

Vikar Kazi, General Manager
Baymont Inn, West Lebanon, NH
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites West Lebanon

Property: Baymont Inn & Suites West Lebanon
Address: 45 Airport Rd, Lebanon, NH 03784-1682 (Formerly Airport Economy Inn)
Phone Number:
Region: United States > New Hampshire > Lebanon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Lebanon
Price Range (Based on Average Rates): £
Hotel Class:2 star — Baymont Inn & Suites West Lebanon 2*
Number of rooms: 56
Reservation Options:
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Also Known As:
Baymont Inn And Suites West Lebanon
Baymont Inn & Suites West Lebanon Hotel West Lebanon
Baymont Inn West Lebanon
Baymont Hotel West Lebanon

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