I recently stayed a total of 3 nights at this hotel during a family emergency. My son was in a snowboarding accident and was taken to the Dartmouth-Hitchcock Trauma Center which is conveniently a short drive across the street. I arrived at the hotel at midnight, after ensuring he was stable and in good hands, after a 3.5 hour drive. I did not have a reservation and was hoping they had a room. I was greeted by a very friendly front desk clerk who went out of her way to find me a great room in a quiet section of the hotel which had just been renovated. Not knowing how long I would need to stay, she kindly advised how to best handle the situation and we decided I would reserve for 2 nights informing me I could cancel the 2nd night with no penalty as long as it was before 6pm. The room was spacious, nicely decorated, very comfortable and inviting with plenty of closet and drawer space. The bathroom was large and clean with all the amenities. The entire room and bathroom were exceptionaly clean, had an in room refrigerator and microwave in addition to a coffee pot, and plenty of very fluffy towels. I couldn't have asked for better!
I was informed upon check in that since the hotel was undergoing reservations, a buffet breakfast would be offered each morning free of charge. The food was very good and the there were plenty of choices, both hot and cold.
Every staff member I encountered was friendly, pleasant, and went out of their way to assist in any way they could. It turned out that I needed to stay an additional night and they were very nice in meeting my needs. They also informed me that they have a special "hospital" rate, which was offered without my asking.
I would stay again if I am ever back in the area without hesitation. I feel they couldn't have done a better job helping me in my time of need.
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- Also Known As:
- Courtyard Hanover Lebanon Hotel Lebanon
- Courtyard Lebanon
- Lebanon Courtyard
- Lebanon Marriott