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Reviewed 23 April 2017 via mobile

This is a great hotel full of millennials. Slick, clean, modern yet a casual feel. I have stayed here several times while my brother is hospitalized. It is very close to the hospital, the coop (whole foods type place), wine store and not far to town. I have a suite which
Is great, L shaped sofa, desk, kitchen, nice bath, full size fridge, microwave, glass top burners, dishwasher, and all accoutrements. There is a pool, gym, etc. There is breakfast and even a happy hour from 5-6 during the week days with food! What's not to like? It is not 5 star as you help yourself. If you seek being served, this is not the place. I love that you can set your own pace and place. Enjoy!
PS Very green energy place as well.

Stayed: April 2017, travelled with family
Thank Lawrence M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 25 April 2017

Thank you for sharing input on your experience at our hotel! At Element Hanover – Lebanon, we have made a choice to be green, because it feels great to conserve! It’s fantastic to hear that you had a comfortable stay in one of our impeccable guest rooms, complete with everything you needed, such as a full-service kitchenette, and you could truly enjoy starting your days off with a delicious breakfast at our Rise Breakfast Bar. Our Relax Evening Reception with complementary food and drink is a guest favorite, and we are happy you could join us for this during your stay. The next time you visit the area, we would be pleased to serve you again.

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Reviewed 19 April 2017

Recently spent a night at the Element and was impressed by the place. The room was spacious, clean and comfy and I love how high the ceilings were and that there was a kitchen with full fridge and stovetop. Unfortunately our television did not work. It wasn't a big deal but we were with children who were a bit disappointed as they were looking forward to watching cartoons. The reception and breakfast were more than adequate. It was a nice plus since we did not have to leave the hotel for dinner and breakfast. We also spent some time at the pool which was just okay, a little smaller than we expected for a hotel of this size. All in all, I would recommend this hotel.

  • Stayed: April 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank ShrimpLover22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 April 2017

Wow, what a fabulous five-star review! We thank you for sharing your experience with us! Our goal is to deliver genuine, personalized service so we couldn’t be happier to hear that your visit with us was a memorable one. It is nice to know you were able to enjoy so much that our hotel has to offer, from our indoor, all natural saline pool, to the delicious cuisine at our on-site restaurant! For future visits, please note that our maintenance team is always on hand to assist with any inconveniences, such as your guest room television. We absolutely appreciate your recommendation of our hotel, and look forward to your next visit with us at The Element Hanover - Lebanon

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Reviewed 7 April 2017

The Hotel is really nice and my suite was great. Separate bedroom, living room, full kitchen and large bathroom. BUT, the only light in the bathroom emanated from BEHIND the mirror and was very dim. Almost impossible to put on make up. I had to take a hand mirror into the kitchen that has light and put on make up.

Connecting to the Internet was interminably slow but once connected the speed was fine. The afternoon cocktail hour is super and what they called hors d'oevres I would call dinner. One night it was pasta and meatballs and another night it was Asian chicken, small egg rolls and rice. Very nice for travelers who don't want to leave the hotel. The breakfast was just OK but adequate.

The staff was very accommodating and friendly and it was overall a great experience. But they need to fix the lighting in the bathroom.

  • Stayed: April 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Shelley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 April 2017

An overall great stay is just what we want our guests to experience! We are glad we were able to provide you with a restful visit and you were able to take advantage of some of our amenities during your time with us, such as our complimentary food and drink as part of our Relax Evening Reception. We appreciate you feedback regarding the lighting in your guest suite, and will share this with our team. The next time you are in the area, we hope to welcome you back to Element Hanover - Lebanon!

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Reviewed 30 March 2017

This was my 10th time at the hotel and I am happy to say a lot of the problems were resolved. For example, the coffee bar was reconfigured so you don't trip over others trying to get your coffee.

Best of all is Victoria at the front desk. In the past, I have had nothing but problems with the front desk staff. Not this time. Victoria was friendly, helpful and unflappable.

The breakfast buffet was better but I do make a suggestion for healthier options. Waffles and sausage really don't cut it on a Weight Watchers diet.

I loved the bed sheets and sleeping arrangements. However, I do make the suggestion that if the hotel is only 20% full that there is no need to book rooms next to each other and risk noise from the other rooms waking you up. This hotel like others designed with a "hep vibe" have a lot of hard surfaces and doors that slam. I was awoken several times in the night with doors slamming to other rooms.

Room Tip: Ask if you can be away from other guests to avoid slamming doors
  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Service
Thank TravelswithmyTeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 1 April 2017

Welcome back! It is an honor to be one of your favorite hotels. Thank you so much for making the Element Hanover-Lebanon your hotel of choice when you travel to the area. We are thrilled that our service is what stood out the most on your stay and really put your experience over the top. Your kind comments for Victoria are appreciated, as well as the suggestions you have provided. We will certainly share these comments with our entire team. We are looking forward to being a part of your frequent trips to the Lebanon area.

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Reviewed 22 March 2017 via mobile

Here for business for a couple of days, we travel with our 2 coonhounds, and it's always nice when you can stay at a nicer hotel with your dogs. Staff is accommodating and hotel is nice and clean, fitness center has nice equipment- would definitely stay here again

Stayed: March 2017, travelled on business
Thank Genee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 25 March 2017

Thank you for your review. It is our great pleasure to ensure that your stay with us was comfortable and relaxing. We are so glad that you enjoyed your room, as well as our great hotel amenities. At the Element Hanover – Lebanon, we give 4 paws up for pets, and we are happy bringing your dogs with you added value to your stay. We look forward to having you back again in the future!

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