Stayed here on a business trip. The staff at the front desk was friendly and helpful upon checkin, but that's about as good as it got. The rooms are very dated, with mis-matched furinture (not in a good way...,) and a random massage lounge chair literally wedged into the corner of the room. The bathroom, and its fixtures were straight out of the early 70's. The walls and ceiling are truly paper thin, I could hear the normal conversations of those on both sides, and even tell when the person in the room above me was having a coversation.
On the plus side, the room did appear to be well cleaned.
My single biggest issue with the Fireside Inn, however, would be potential security issues. It is a long two story hotel with several wings, therefore there are many separate entrances away from the lobby. Not a single one of these has any nighttime access restrictions (ie having to use your room key to enter.) Anyone can just walk on in, at any time of the day. Add to that, my room key stopped working during my stay, so I went to the front desk, and the woman at the front desk re-keyed it, without any attempt to verify who I was, didn't even ask for my name. Not acceptable.
I will not be returning.
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- Also Known As:
- Fireside Hotel West Lebanon