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Mountain Club On Loon
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Reviews (563)
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Reviewed 7 August 2012

Another wonderful vacation at the Mountain Club. The rooms were clean and newly renovated, the staff was very friendly, and the restaurant was also good. Plenty to do in the Lincoln area. Will definitely be back!

  • Stayed: August 2012, travelled with family
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1  Thank kdu_05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MCOL-GM, General Manager at Mountain Club On Loon, responded to this reviewResponded 9 August 2012

Thank you for visiting Lincoln, New Hampshire and The Mountain Club on Loon. We are always honored to serve you and greatly appreciate your business. We hope you visit us again soon. For the entire hospitality team, Thank you! Jeff McIver, General Manager

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Reviewed 6 August 2012

my fiance and i were invited to a wedding on the loon mountain property so we decided to stay at this hotel. from all the pictures it looking gorgeous. i called early in the week to ask if we could check in early because the wedding took place about an hour before normal check in time. they hotel attendant said that wouldnt be a problem the room was paid for and we could just get there an hour early check in and attend the wedding. well.... i called when we where an hour away and the attendant i spoke with at the time insisted we DIDNT HAVE A RESERVATION so she couldnt help us. after a long time on hold and demanding she look into it further it was deemed a "mistake". everything was set for us to check in. we arrived an hour and half before the wedding. i walking in to check in there were two couples ahead of myself. i waited 45 minutes in line to check in!!! the check in clerk had no idea what he was doing and was extremely rude!! it took us twenty minutes just to find the room because of the size of the resort and lack of directions given to us by the clerk. we now only had 15 minutes to prepare for the wedding get dressed and get up to the gondola. THAT was not fun. the rooms were falling apart and drabby. DEFINATELY not worth 350 for a night!!! after the wedding ceremony we decended the mountain and went for a drink at the "bar"..they designated two bartenders to tend for a party of 150!!! and on top of waiting 30 minutes for a drink the bartenders had no idea how to make almost all of the drinks requested!! the food was horrific and over cooked the staff was extremely rude and under staffed. the morning of check out we went down for breakfast. i was enjoying my french toast until i found a large clump of blonde hair cooked into my toast......i quickly lost my appitite. i was extremely happy to check out and leave!! i will never stay there agian. save your money!!

  • Stayed: August 2012, travelled as a couple
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2  Thank mommy8310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MCOL-GM, General Manager at Mountain Club On Loon, responded to this reviewResponded 7 August 2012

Thank you for visiting us here at The Mountain Club on Loon. Please understand that we are extremely sorry to read your review. As you know, there were a couple of hundred extremely happy guests here during your visit. During the last year, your room had been completely renovated as well as most of the public areas of the hotel. During your event here at The Mountain Club our culinary teams, including the beverage department, received great comments from many wedding attendees. We are embarrassed to learn of your breakfast. Please understand to assit in matters such as this that my office is actually located in the hotel's lobby, I would have been been honored to address all your concerns prior to you departing our property. We remain confident that we can turn your experience around if gaven a chance, therefore please contact me directly. Sincerely, Jeffrey McIver, General Manager 603 745 2244 x5263.

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Reviewed 4 August 2012

We have stayed here every year in September for my birthday. Just a 1 or 2 night getaway from life. Unfortunately our work schedules don't allow for a longer amount of time.

Each and every time has been fantastic. Every staff member is warm and inviting. And anytime we have had a problem (once in the last 7 years) it has been handled in a professional mannar.

We can't wait to go back this September. Thank you for everything.

  • Stayed: September 2011, travelled as a couple
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1  Thank Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MCOL-GM, General Manager at Mountain Club On Loon, responded to this reviewResponded 9 August 2012

Thank you for visiting us here at The Mountain Club on Loon. We are always honored to serve you and hope you will return to Loon whenever you travle again in the future. Please call on us to assist in any way. Sincerely yours, Jeff McIver, General Manager.

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Reviewed 30 July 2012

My family of 5 stayed here last weekend. We stayed in a 2-room suite. The suite was SO CLEAN! The staff was friendly and helpful. The room was comfortable. Our family enjoyed the indoor and outdoor pools. A great experience!

  • Stayed: July 2012, travelled with family
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1  Thank MaryM01545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MCOL-GM, General Manager at Mountain Club On Loon, responded to this reviewResponded 31 July 2012

Thank you for visiting here at Loon Mountain in the beautiful White Mountains of New Hampshire. We are honored to serve you and hope that you will think of us next time you wish to travel. Thank you, Jeff McIver (for the entire Mountain Club on Loon hospitality team).

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Reviewed 29 July 2012

We stayed two nights as part of a large group. We would recommend this resort to anyone. The staff was very attentive and helpful.

The breakfast buffet is great - there was an omelette bar one morning and a Belgian waffle bar the next morning.

The bed was very comfortable.

There is a great outdoor pool with poolside service for drinks and lunch. The staff was really great around the pool - brought us out magazines. The hot tub is outside. There is an indoor pool (probably needs to be cleaned) with one lane designated for lap swimming, though the pool is not lit underneath, making lap swimming a little strange.

  • Stayed: July 2012, travelled as a couple
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1  Thank elim102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MCOL-GM, General Manager at Mountain Club On Loon, responded to this reviewResponded 31 July 2012

Thank you for visiting us here in The White Mountains of New Hamsphire, we are honored to serve you. Your comments are extremely valuable to our entire team at The Mountain Club on Loon but thank you so much for being positive regarding the breakfast team's efforts. We only hope that you will think of us when you are traveling again in the future. Thank you, Jeff McIver.

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