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“Great midweek getaway”

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Purity Spring Resort
Ranked #1 of 1 Hotels in Madison
Certificate of Excellence
Reviewed 20 November 2012

We and another couple stayed here for 2 nights in mid Nov with a Travelzoo promotion and were pleasantly surprised. Staff were very nice (initially allowing us to move our dates one week ahead so we didn't have to drive up from MA in a nor'easter!). We had Rm127 . . large, clean, surprised by the extra 2 beds in a separate bedroom. Our friends were upstairs in the same building. Front desk staff was always friendly and helpful in giving us maps for hiking around the area - the first afternoon we did a loop around the lake. Dinner had several choices . . . there was a staff celebration going on in one room, but we were still given full attention. We felt like we had the place to ourselves in the main building, selecting a movie from their array and all 4 of us getting comfortable in one of the living rooms to watch it. Breakfast was also great - - waitresses were friendly, accommodating. just wonderful at every meal. Spent our 2nd day hiking various spots along the Kangamagus Highway and then shopping in North Conway. Another great dinner and breakfast - - almost private dining in this mid-week trip. We'd certainly go there again, and encourage our friends to join us! Great location for outdoor walks as well as close to shopping areas. We saw the pool and spa in the building across the street but didn't have time to use it. Great place to relax. . and great value!

  • Stayed: November 2012, travelled with friends
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1  Thank retiredteacher12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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136 - 142 of 192 reviews

Reviewed 13 November 2012

We stayed here on our honeymoon...horrible mistake. The staff could not have been more unfriendly. They wouldn't let our family upgrade us as a wedding gift because we got a deal through travelzoo when we booked the trip. Room was clean but soooo far from the rest of the resort and very very small. We had to leave early because Hurricane Sandy was barreling up the East Coast and we live in a flood zone so we wanted to get home before it hit...you would think in this circumstance they would refund us seeing as a natural disaster was about to happen--or atleast give us a voucher to come again some other time but no. There was "nothing they could do about it." You would think for a family run business they would be much more friendly and accommodating and have much better customer service skills. They never even said congratulations to us on our marriage. We were sorely dissapointed with this place. Furthermore, they were located in the middle of nowhere. We will never stay there again.

Room Tip: Don't stay in the King Pine Lodge!
  • Stayed: October 2012, travelled as a couple
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2  Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuritySpring, Owner at Purity Spring Resort, responded to this reviewResponded 19 November 2012

Amanda,
I am truly saddened to hear that you were treated this way by one of my staff. My family has been welcoming and caring for guests for over four generations, and I am ashamed for the way you were treated. I am sincerely embarrassed that one of our guests was treated so rudely. If you don't mind, I would like to know more specifics about your encounter with the staff, and would like to try to make things right with you and your new husband. I would also like to say congratulations on behalf of the entire Hoyt family and know that we wish you all the best in your new future together.
Please, if you don’t mind contacting me directly at 603 367-4000, I wish to speak with you in detail about what happened.
Sincerely,
Steven Hoyt,
Owner, Purity Spring Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2012

My wife, daughter and I ended up staying here because of a Travelzoo promotion, otherwise we would probably not know of its existence. The location was great being only a few minutes from N. Conway. The room was spacious, very clean and comfortable. The staff was very friendly and helpful. The food was exceptionally good (both supper and breakfast). We will definitely be returning and highly recommend this place.

  • Stayed: November 2012, travelled with family
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Thank MEJD7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2012

We stayed overnight at Purity Springs Resort and loved it! We were lucky to have perfect late October weather so we were able to hike and use the free canoes on the lake. It was really lovely.
Our room (#112) was huge and comfortable (though a tad too warm). It had a microwave, coffeemaker and fridge. We had a balcony and the sound of the waterfall that was just a few yards away. It also overlooked the lake. The food was amazing...a buffet style dinner and breakfast. Both were excellent and had plenty of choices. The food was very good. Also, all the personnel here are extremely friendly and helpful. Heartily recommended!

  • Stayed: October 2012, travelled as a couple
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Thank luv2travel1627
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2012

This place was a gem. Great property with plenty to do. We stayed two nights and should have planned more time there. There was so much to do in the area, we didn't get to do everything that was offered on the property. Maybe I'm easy to please, but I overheard people saying they didn't like certain things and I wondered where they were coming from. I thought the people and the resort was great. I thought it was a great deal and breakfast and dinner was included. I plan on returning.

  • Stayed: October 2012, travelled as a couple
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Thank NYWayneman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2012

We stayed in the King Pine Lodge for two nights, for a wedding in the area. The room was clean, had free internet. The main purpose of our stay was to get 2 nights of good sleep, we did not need the amenities of the hotel, so can't comment on those. On the sleeping front, the room failed miserably, because the walls of the room are paper thin, making it necessary to either be a very solid sleeper or all get on the same sleeping/waking schedule with the entire lodge. Obviously not conducive to wedding parties. The breakfast is definitely impressive, great choice and quality. But that did not tip the balance. If the room were about half the price, we would probably find it a good deal. At current rates: overpriced.

Room Tip: Bring earplugs
  • Stayed: October 2012, travelled with family
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1  Thank Kardaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2012

Can't wait to return.Get a meal plan.Prices are very reasonable anyway but you get anything on the menu.The bar remined me of Cheers and Woody served us.Really that's his name.We ate like kings and queens.He's great.Leave your diet at home.The spa was pristine The pool was the same.The water use to be sold years ago.The water out of the tap you'll want to bring home.We were the first to use Travel Zoo coupons and they are worth it.I'm a half hour away and we will come up here just to eat again.Everyone is nice and helpful.I've put in an application to work here.It would'nt get any better than that.

Room Tip: Make sure to include the meal plan.You get anything you want on the menu.Breakfast was wonderful wit...
  • Stayed: September 2012, travelled as a couple
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1  Thank chip286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Purity Spring Resort

Address: 1251 Eaton Rd, Madison, NH 03849-4316
Phone Number:
Region: United States > New Hampshire > White Mountains > Madison
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Madison
Price Range: £104 - £174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Purity Spring Resort 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
Celebrating over 100 years of hospitality and outdoor recreation, family-owned Purity Spring Resort has long catered to families, groups and guests looking for traditional country lodging in a setting of forests, lakes and mountains. The resort property surrounds pristine Purity Lake, which offers unblemished shorelines, sandy beaches, bogs and heaths, and is adjacent to a NH Audubon Wildlife Sanctuary. In addition to an indoor pool and fitness center, guests can enjoy kayaking, waterskiing, hiking and biking during the warmer months plus alpine/xc skiing, snowshoeing, snowtubing, skating and sleigh rides during the winter season. ... more   less 
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Also Known As:
Purity Spring Hotel Madison

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