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“Very clean, close from downtown”

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Holiday Inn Express Hotel & Suites Manchester Airport
Ranked #8 of 16 Hotels in Manchester
Certificate of Excellence
Laval, Canada
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Very clean, close from downtown”
4 of 5 bubbles Reviewed 28 June 2014 via mobile

We stayed there for one night. The room was clean and quiet. The only bad thing i have to say is that the pillow were to to soft for me. The guy at the desk was very kind. The breakfast was good. It's a good place for short stay. The parking is free that's not happen really often.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Ulric M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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317 reviews from our community

Traveller rating
    160
    107
    32
    11
    7
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Bluffton, South Carolina
Level Contributor
110 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 18 June 2014

This place is a little dated but OK. The rooms have HDTV, fridge and microwave. They could use a little Clorox for the tub/shower ( mildew) but you will most likely be staying for the convenience to Manchester and/or the airport. The adjoining restaurant's food is deplorable so be warned.

Room Tip: Top floor on the west side of the hotel was quiet.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Manchester Airport, responded to this review, 4 July 2014
Dear Bob M,

Thank you for leaving us a feedback about your stay. I am sorry to know that you were not able to fully enjoy your stay because of some aspects that were not able to live up to your expectations. I have noted your comments regarding the quality of food and the condition of the shower. We certainly appreciate that you have brought this to our attention and apologize for the inconvenience caused. I have shared your feedback with our management team for the purpose of bringing improvements needed.

Sincerely,

Charisse V.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor, Connecticut
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 15 June 2014 via mobile

Stayed here on points Father's Day weekend. Bed was super comfortable and room was perfect. My wife usually has difficulty sleeping in hotels, not here. The staff was very friendly, and very helpful too. We found the location great for easy highway access (293) and the NH Mall.

Stayed June 2014, travelled with family
Helpful?
2 Thank Russ2658
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flintstone, Georgia
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

Only spent 1 night there but we needed a shuttle to pick us up after we returned rental car and all we had to do was call when ready and they picked us up and as we were leaving the next morning they had the shuttle there and they gave us a bag with a pastry and fruit and had coffee ready for the breakfast bar while we would not be there for. The rooms were really nice and clean. I would highly recommend this motel. The counter person was super nice.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank csmgr3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 1 June 2014 via mobile

Very nice staff. Great breakfast. Clean and modern rooms with very comfortable beds. Like a cloud. Close to the airport and the Mall of New Hampshire, just across the Overpass. The pool and hot tub are great and it is close to many ammenities of Manchester as well as the Interstate. -Highly Recommended-

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BostonAllsup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark T, Manager at Holiday Inn Express Hotel & Suites Manchester Airport, responded to this review, 4 June 2014
Thank you for taking the time to review our hotel. I am glad that you liked the updated accommodations and the proximity the hotel is to both the mall, airport, and downtown. We are happy to be your home while you were in Manchester. Thank you for choosing to stay with us!
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massachusetts
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

Clean, comfortable, convenient and great service. Room has a fridge and that really comes in handy. Have stayed there on several occasions and never had any complaints at all. Shuttle driver was prompt and helpful. Front desk was polite and professional. Great stay.

Room Tip: all good, no real view.
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  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maeganc2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark T, Manager at Holiday Inn Express Hotel & Suites Manchester Airport, responded to this review, 3 June 2014
We want to first start off by thanking you for choosing us. We know that Manchester has a lot of different hotels and we are glad that you found us to meet your standards. I am excited that you noticed our new refrigerators that we just added to all our guest rooms. It certainly makes things a lot easier when travelling to be able to keep your leftovers or cool your drinks. We hope to see you on your next venture this way.
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Vermont
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

We were in Manchester over the weekend to shop at local outlets and visit friends. We chose the HIE cause of its proximity to shopping and restaurants. I also liked that they offered a free continental breakfast. Check in was at 3 but we didn't arrive till 4:30 and there was a line. Unbenounced to us there was a soccer tournament so the hotel was swamped with families. The front desk rep was very apologetic for the wait, her counter part had called out leaving her solo during a holiday rush.

The facilities were clean and carpet looked recently updated. The ommon areas were nice and bright. We got a King suite which was spacious and included a pull out sofa in our room with a storage coffee table. We could have comfortably shared the room with another couple. TV channels were sufficient, since we didn't spend all that much time in our room. The WIFI was free and a little poky at peak times. We had a mini fridge and Microwave in the room, which I love for reheating leftovers. They offered a small coffee maker but I prefer Kurig so I didn't bother with it.

We checked out the pool, which at 9:30pm was still crawling with children. Hoping it would soon be bedtime we ventured in to the pool, since the children were all in the Hotub. Once they left for the pool, us adults commandeered the Hottub. Finally at 10, parents rounded up the offspring and left us to peace for the next hour. The pool is open like 5:30am-11pm.

The beds were firm but the pillows were shamefully flat, even the ones marked firm were not. After my two night trip my shoulders and neck hurt. The linens were clean and crisp.

The next day we went to breakfast in the lobby. I was surprised with the array of items, everything was hot and delish. I was surprised that they kept is well stocked as they did, because of the amount of families there at the time. I applaud the staff for being so friendly and quick to refill coffee.

All in all we enjoyed out stay and would stay again for sure. Ill bring my own pillow next time.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tarica L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark T, Manager at Holiday Inn Express Hotel & Suites Manchester Airport, responded to this review, 29 May 2014
Our hotel thanks you for the time you spent and to give us some honest feedback about your stay. I want to first start out by appreciating all the kind words you had regarding the hotel. We certainly have spent some time upgrading the facility and are glad that it met your standards. As a traveler myself I've come to appreciate a modern room with all the features of home as well. We apologize for the pool being so busy, but are glad that you got to use it since we have extended hours of operation. I do also apologize that the pillows were not to your liking. We have actually just replaced all of our pillows and I will certainly take note of your comments and address them with the company. Thank you again for your time. We hope to see you soon!
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Additional Information about Holiday Inn Express Hotel & Suites Manchester Airport

Property: Holiday Inn Express Hotel & Suites Manchester Airport
Address: 1298 South Porter Street, Manchester, NH 03103
Phone Number:
Region: United States > New Hampshire > Manchester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Manchester
#5 Family Hotel in Manchester
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Manchester Airport 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Newly remodeled hotel featuring a complimentary hot breakfast, airport shuttle, updated business center, indoor pool and fitness center. Our spacious rooms feature wireless high speed internet, a refrigerator and a 37" high definition television with a premium channel package. You'll experience outstanding service and a convenient location. The hotel's setting in Manchester, NH is just two miles from Boston Manchester Regional Airport (MHT), which can be easily accessed using the hotel's complimentary shuttle service. Manchester is home to the New Hampshire headquarters of both Citizens Bank & Bank of America located downtown along with the Verizon Wireless Arena, a popular concert venue, and a number of unique restaurants and shops. Enjoy tax free shopping at the Mall of NH, adjacent to the hotel along with a number of restaurants. The Holiday Inn Express Hotel & Suites Manchester Airport is your smart choice when staying in Manchester, NH. Whether you're here for business or pleasure, you will find the things that are most important to you are easily accessible thanks to our central location. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Manchester Airport
Holiday Inn Express Manchester
Holiday Inn Manchester
Manchester Holiday Inn

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