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“Basic hotel in Manchester if you spend little time in your room”

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Fairfield Inn Manchester-Boston Regional Airport
Ranked #12 of 16 Hotels in Manchester
Reviewed 7 August 2014 via mobile

We booked our two night stay using Marriott points at this property because the rooms had a queen bed with pull out sofa configuration.

When we checked into our room it was two double beds. We called the front desk (Friday night 8/1) and we were told the general manager changed the reservation because we had four people in our reservation and they thought we'd be more comfortable. Says who? We certainly didn't receive a call asking if we'd like this change.

We were told the hotel no longer had this room available because they were sold out, so we asked to be transferred to another marriott property. Suddenly, They were able to accommodate our original reservation.

Clearly, The service at this property is not up to par with other marriott properties.

The pool is small and located in the middle of a parking lot. Sofa bed mattress needs to be replaced and rooms could use a refresh.

On a positive note the queen bed was comfortable and housekeeping was very accommodating. Free Breakfast was adequate with cereal, muffin, yogurts and coffee. Free internet for guests which was nice.

Stayed: August 2014
1  Thank Pearlllama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FBlauvelt, General Manager at Fairfield Inn Manchester-Boston Regional Airport, responded to this reviewResponded 9 August 2014

Thank you for taking the time to share your experience, I do apologize for the room change. It was an innocent mistake. I actually thought I was helping you because many times we have guests which book our queen bed with pull out sofa, thinking they are booking two queens. I am glad they were able to juggle the inventory and find a queen room for you. Our room renovations take place this later this year, so you will see a room refresh soon.

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Reviews (228)
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98 - 104 of 228 reviews

Reviewed 6 August 2014

Whenever travel necessitates, we stay at this hotel. If we have an early morning flight or come in too late to drive home, this is our hotel of choice. After 10 years and too many stays to count, we know the staff as if they were family. Simple, clean, friendly and easy. Good shuttle service. Give this hotel a try.

Room Tip: If you come in very late at night, give the front desk a call to see if the shuttle is still running...
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  • Stayed: July 2014, travelled on business
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1  Thank Dona A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

In spite the fact that it is a very old hotel, however we found that the hotel was very very clean. Front desk service, Sam, was very helpful and very polite and professional in recommending all the restaurants near by and the shopping. 24 hours, Free coffee and lemon and orange infuse ice cold water right at the front desk were such a nice added touch.

The New Hampshire Mall is at a walking distance, and probably a 2 minute drive. We ate at the La Caretta, Mexican restaurant the first night, would highly recommend it, and the Masa Japaneese Steak House, Hibachi Style the 2nd night. Also, would recommend it. All in all, our experience of New Hampshire and our stay at the Fairfield hotel was a very pleasant one.

Room Tip: We stayed on the main floor, and it came in quite handy, as to avoid waiting for the elevators.
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  • Stayed: August 2014, travelled as a couple
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1  Thank Ritu P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

This is a simple clean and friendly place to stay if you are leaving early from Manchester, or arrive late at night or even an alternative to the expensive Boston hotels if you plan on heading up north. That is what we did, and saved a fair bit of money for a 48 minute drive from Logan Airport.

Clean simple rooms, ample parking and free breakfast and wifi. Check out was a snap, and we were on our way north the next morning without the problems of Boston traffic.

Room Tip: Get on in the back of the hotel if you can.
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  • Stayed: June 2014, travelled as a couple
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Thank AckExpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FBlauvelt, General Manager at Fairfield Inn Manchester-Boston Regional Airport, responded to this reviewResponded 24 June 2014

Thank you for staying with us as a stopover to your destination north. We pride our selves on our cleaniness, comfort, and service. I hope you had time to relax and enjoy our hot breakfast before heading north. Next time, your in town, please stop by the Front Desk to say hello.

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Reviewed 5 June 2014

very nice hotel conveniently located to the airport. breakfast was way better than most with lots of hot and cold items including fresh fruit, eggs and sausage, waffles and yogurt. rooms were clean and beds were so comfortable.

Room Tip: pool looked inviting although we didn't have time
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  • Stayed: June 2014, travelled with family
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Thank debbie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2014

We have stayed in this hotel at least once a year for decades. Is it as up to date as it could be? No. The room had been updated at some time and was clean and functional. The hand towels were so thin you could almost see through them. There was the beginnings of a greater mold problem in the tub area, but all told, it was fine. Breakfast was more than adequate. I did notice that there was only one computer and that there was constantly a line for it. I used my tablet, and didn't need the printer, so didn't join the line. Nice that there is an LL Bean outlet up the street

Room Tip: Get a room away from the elevator. The "dinging" is very loud.
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  • Stayed: June 2014, travelled on business
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Thank Lee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

Basically, the only good thing I can say about this hotel is that it is near a lot of dining options. Otherwise, it is a very old property that does not meet Marriott property expectations.

Everything in my room looked like it had been there since probably the mid-80s. The fitness center was an embarrassingly small room that seemed like a closet -

All in all, if you have other options in the area - I would choose them instead of this property.

  • Stayed: May 2014, travelled on business
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Thank jvanryn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FBlauvelt, General Manager at Fairfield Inn Manchester-Boston Regional Airport, responded to this reviewResponded 22 May 2014

I'm sorry you did not like your stay. It is true we are an older hotel which undergo renovations every six years per Marriott standards. Our next renovation takes place at the end of the year to the beginning of the next. We are all looking forward to it. You will see a big change. Our In room furniture will be replaced as well as updates throughout the common areas. I invite you to come back once our renovations have been completed.

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Additional Information about Fairfield Inn Manchester-Boston Regional Airport

Address: 860 South Porter Street, Manchester, NH 03103
Region: United States > New Hampshire > Manchester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Manchester
#10 Business Hotel in Manchester
Price Range: £77 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Manchester-Boston Regional Airport 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Fairfield Inn Manchester-Boston Regional Airport Hotel Manchester
Fairfield Manchester
Manchester Fairfield Inn

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