We booked our two night stay using Marriott points at this property because the rooms had a queen bed with pull out sofa configuration.
When we checked into our room it was two double beds. We called the front desk (Friday night 8/1) and we were told the general manager changed the reservation because we had four people in our reservation and they thought we'd be more comfortable. Says who? We certainly didn't receive a call asking if we'd like this change.
We were told the hotel no longer had this room available because they were sold out, so we asked to be transferred to another marriott property. Suddenly, They were able to accommodate our original reservation.
Clearly, The service at this property is not up to par with other marriott properties.
The pool is small and located in the middle of a parking lot. Sofa bed mattress needs to be replaced and rooms could use a refresh.
On a positive note the queen bed was comfortable and housekeeping was very accommodating. Free Breakfast was adequate with cereal, muffin, yogurts and coffee. Free internet for guests which was nice.
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- Also Known As:
- Fairfield Inn Manchester-Boston Regional Airport Hotel Manchester
- Fairfield Manchester
- Manchester Fairfield Inn