Let's start with the good. We were there for a wedding, and the service and cuisine for the wedding ceremony and reception were impeccable. The location is prime. The lake is across the street, and the view is lovely. The rooms, although small, are comfortable, and our bathtub was as well a whirlpool which enhanced the ambiance nicely. The grounds are landscaped beautifully, and much of Merideth is in walking distance. There is a great place across the street for one of the best lobster rolls in New England (more on that later).
Now...on to the rest of the story. The beginning was auspicious when we went to check in. I gave the front desk our reservation, she retrieved it, and proceeded to tell me that "the deposit of the one nights room had been charged to our credit card (and had been charged for 15 months!) but that we would need to leave and imprint of a credit card to insure that there were available funds". Understanding that we always leave a credit card imprint at check in, I am unfamiliar with being questioned if I a can pay for my stay?? Not a warm welcome.
We went on to have absolutely less than satisfactory encounters with two of the restaurants in the Mills Falls complex. Although the food was good throughout, the restaurants The Camp and Lago were both a total service disappointment. Our groups of 12-20+ were split into multiple groups in both restaurants, despite prior notice of reservations having had been made. As well painfully obvious that the staff was ill prepared for the influx of guests, resulting in long service waits.
Visit the Town Docks across the street for one of the BEST lobstah rolls around, Paul and his staff provide delicious goodies, along with exceptionally prompt and charming service. Enjoyed lunch there twice. Dylan was a superb server, as well was Brittney
An adequate stay overall at Mills Falls, I was expecting exceptional.
- Official Description (provided by the hotel):
- Situated across from Meredith Bay, the Chase House at Mill Falls features lake view accommodations that include fireplaces and most have a balcony. Indulge in a specialty room or suite complete with a two-person whirlpool bath. Visit Camp restautrant for a nostalgic dinner where the cabin style atmosphere will have you reminiscing of your youthful days at summer camp. Rustic and refined, the Chase House is also home to an event facility catering to groups of 10 to 150. ... more less
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- Also Known As:
- Chase House At Mill Falls Hotel Meredith